Dundalk, MD

Complete Care At Heritage LLC

2-star overall rating with 1-star inspections with $129,919 in total fines with 22 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

7232 German Hill Road, Dundalk, MD

(410) 282-6310

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

177

Certified beds

Average residents

153

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Complete Care

Operator or chain grouping

Approved since

1981-11-09

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

85 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.82

Registered nurse staffing · state 0.81 · national 0.68

LPN hours / resident day

0.65

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

1.91

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

3.39

All reported nurse hours · state 3.87 · national 3.89

Licensed hours

1.48

RN + LPN hours · state 1.72 · national 1.54

Weekend hours

2.86

Weekend nurse staffing · state 3.46 · national 3.43

Weekend RN hours

0.50

Weekend registered nurse coverage · state 0.61 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.79

CMS adjusted RN staffing hours

Adjusted total hours

3.26

CMS adjusted total nurse staffing hours

Case-mix index

1.42

Higher values indicate more complex resident acuity

RN turnover

64%

Annual RN turnover · state 40% · national 45%

Total nurse turnover

61%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,772

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

22.59

Composite VBP score used to determine payment impact.

Payment multiplier

0.9829

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.73

Baseline 20.35% · Performance 19.70% · Measure score 3.73 · Achievement 3.73 · Improvement 1.45

Healthcare-associated infections

0.55

Baseline 9.13% · Performance 8.70% · Measure score 0.55 · Achievement 0 · Improvement 0.55

Total nurse turnover

3.95

Baseline 63.19% · Performance 47.55% · Measure score 3.95 · Achievement 3.95 · Improvement 3.58

Adjusted total nurse staffing

0.81

Baseline 3.39 hours · Performance 3.31 hours · Measure score 0.81 · Achievement 0.81 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.58%
10.72%
0.1 pts better
No Different than the National Rate · Eligible stays 286 · Observed rate 10.84% · Lower 95% interval 8.04%
Discharge to community 53.01%
50.57%
2.4 pts better
No Different than the National Rate · Eligible stays 272 · Observed rate 45.22% · Lower 95% interval 47.58%
Medicare spending per beneficiary 1.11
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 211 · Denominator 211
Falls with major injury 0.95%
0.77%
0.2 pts worse
Numerator 2 · Denominator 211
Discharge self-care score 61.02%
53.69%
7.3 pts better
Numerator 72 · Denominator 118
Discharge mobility score 56.78%
50.94%
5.8 pts better
Numerator 67 · Denominator 118
Pressure ulcers or injuries, new or worsened 0.95%
2.29%
1.3 pts better
Numerator 2 · Denominator 211 · Adjusted rate 1%
Healthcare-associated infections requiring hospitalization 8.7%
7.12%
1.6 pts worse
No Different than the National Rate · Eligible stays 197 · Observed rate 9.64% · Lower 95% interval 6.41%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 124
Staff flu vaccination coverage 75.63%
42%
33.6 pts better
Numerator 121 · Denominator 160
Discharge function score 65.25%
56.45%
8.8 pts better
Numerator 77 · Denominator 118
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 70 · Denominator 70
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 71 · Denominator 71
Resident COVID-19 vaccinations up to date 23.77%
25.2%
1.4 pts worse
Numerator 29 · Denominator 122

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
1.3
About the same
1.9
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.6 · Expected 2.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.2
0.2 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.0 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.1%
91.9%
5.2 pts better
93.4%
3.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 99.2% · Q2 100.0% · Q3 97.5% · Q4 92.2% · 4Q avg 97.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.6%
3.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
2.3%
1.1 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 0.8% · Q3 0.0% · Q4 1.6% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 23.2%
21.4%
1.8 pts worse
11.4%
11.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.5% · Q2 20.7% · Q3 20.7% · Q4 26.1% · 4Q avg 23.2%
Percentage of long-stay residents who lose too much weight 8.3%
5.7%
2.6 pts worse
5.4%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.2% · Q2 13.4% · Q3 9.8% · Q4 3.5% · 4Q avg 8.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.8%
16.1%
0.7 pts worse
19.6%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.1% · Q2 15.6% · Q3 17.4% · Q4 16.9% · 4Q avg 16.8%
Percentage of long-stay residents who received an antipsychotic medication 12.6%
15.3%
2.7 pts better
16.7%
4.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.3% · Q2 13.2% · Q3 16.0% · Q4 9.2% · 4Q avg 12.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 24.8%
26.6%
1.8 pts better
16.3%
8.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 35.1% · Q2 35.9% · Q3 13.0% · Q4 9.8% · 4Q avg 24.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.8%
22.9%
3.1 pts better
14.9%
4.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.2% · Q2 30.4% · Q3 22.6% · Q4 8.5% · 4Q avg 19.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.4%
0.7%
0.7 pts worse
1.0%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 1.6% · Q3 1.2% · Q4 1.1% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
1.5%
0.3 pts better
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 1.7% · Q3 0.8% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.1%
25.4%
1.3 pts better
19.8%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.3% · Q2 23.0% · Q3 33.6% · Q4 18.0% · 4Q avg 24.1%
Percentage of long-stay residents with pressure ulcers 4.7%
6.3%
1.6 pts better
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 5.0% · Q3 5.0% · Q4 4.5% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 53.1%
78.4%
25.3 pts worse
81.7%
28.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 60.8% · Q2 54.7% · Q3 46.0% · Q4 50.6% · 4Q avg 53.1%
Percentage of short-stay residents who had an outpatient emergency department visit 8.0%
9.9%
1.9 pts better
12.0%
4 pts better
Short Stay · 20240701-20250630 · Adjusted 8.0% · Observed 8.6% · Expected 12.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.3%
0.8 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.9% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 63.3%
80.6%
17.3 pts worse
79.7%
16.4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 63.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.2%
21.2%
3 pts better
23.9%
5.7 pts better
Short Stay · 20240701-20250630 · Adjusted 18.2% · Observed 18.8% · Expected 24.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-16 · Fire 2025-09-16

22 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-08-22 · Fire 2023-08-22

27 health deficiencies

Top issue: Pharmacy Service (5 deficiencies)

10 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2019-01-22 · Fire 2019-01-22

21 health deficiencies

Top issue: Pharmacy Service (6 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-09-16

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-12-29

F · Potential for more than minimal harm 2025-09-16

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-12-29

E · Potential for more than minimal harm 2025-09-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-29

E · Potential for more than minimal harm 2025-09-16

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-09-16

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-09-16

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-09-16

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-12-29

F · Potential for more than minimal harm 2023-08-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-09-10

F · Potential for more than minimal harm 2023-08-22

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-09-10

F · Potential for more than minimal harm 2023-08-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-04

F · Potential for more than minimal harm 2023-08-22

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-10-04

F · Potential for more than minimal harm 2023-08-22

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-09-10

F · Potential for more than minimal harm 2023-08-22

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-10-04

E · Potential for more than minimal harm 2023-08-22

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-22

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-22

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-22

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-09-10

F · Potential for more than minimal harm 2019-01-22

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-04-15

E · Potential for more than minimal harm 2019-01-22

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2019-04-15

D · Potential for more than minimal harm 2019-01-22

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-04-15

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-09-16

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-10-29

E · Potential for more than minimal harm 2025-09-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-10-29

E · Potential for more than minimal harm 2025-09-16

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-10-29

E · Potential for more than minimal harm 2025-09-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-10-29

E · Potential for more than minimal harm 2025-09-16

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-10-29

D · Potential for more than minimal harm 2025-09-16

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2025-10-29

C · Minimal harm 2025-09-16

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2025-10-29

J · Immediate jeopardy 2025-02-26

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-05-02

J · Immediate jeopardy 2023-08-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-06

G · Actual harm 2023-08-22

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-08-22

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-11-14

E · Potential for more than minimal harm 2023-08-22

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-08-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-14

E · Potential for more than minimal harm 2023-08-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-08-22

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-08-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-11-14

E · Potential for more than minimal harm 2023-08-22

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F728 · Nursing and Physician Services Deficiencies

Health

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-11-14

D · Potential for more than minimal harm 2023-08-22

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-14

D · Potential for more than minimal harm 2023-08-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-11-14

D · Potential for more than minimal harm 2023-08-22

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F940 · Administration Deficiencies

Health

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-08-22

F949 · Administration Deficiencies

Health

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-04-14

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-05-19

D · Potential for more than minimal harm 2023-04-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-05-19

D · Potential for more than minimal harm 2023-04-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-05-19

E · Potential for more than minimal harm 2019-01-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F711 · Nursing and Physician Services Deficiencies

Health

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-03-08

D · Potential for more than minimal harm 2019-01-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-03-08

Penalties and ownership

What sits behind the stars

$60,132 2025-02-26

Fine

Fine · fine $60,132

Fine

$69,787 2023-08-22

Fine

Fine · fine $69,787

Fine

Ownership

Pc Md Opcos LLC

5% Or Greater Direct Ownership Interest · Organization

100% 5 facilities 2021-05-01
Pc Wta Opco Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 28 facilities 2021-05-01
Peace Capital Holdings LLC (De)

5% Or Greater Indirect Ownership Interest · Organization

0% 57 facilities 2021-05-01
Silverberg, Nisanel

Corporate Officer · Individual

0% 24 facilities 2021-05-01
Silverberg, Nisanel

W-2 Managing Employee · Individual

0% 24 facilities 2021-05-01
Sms 2021 Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 63 facilities 2021-05-01
Stein, Shalom

General Partnership Interest · Individual

0% 83 facilities 2021-05-01

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Future Care Northpoint

Baltimore, MD

5-star overall rating with 4-star inspections with 14 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

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Future Care Canton Harbor

Baltimore, MD

5-star overall rating with 4-star inspections with $13,627 in total fines with 5 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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Fines
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#3

Autumn Lake Healthcare Post-Acute Care Center

Baltimore, MD

2-star overall rating with 1-star inspections with abuse icon flag with $15,593 in total fines with 27 recent health deficiencies with 20 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$15,593

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