Federal inspection record · CMS data as of October 1, 2026

Complete Care At Green Acres

1931 Lakewood Road, Toms River, NJ · (732) 286-2323

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
167
Residents per day
157
Ownership
For-Profit
Chain
Complete Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 5, 1988

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New Jersey.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New Jersey homes

Complete Care At Green Acres carries 15 inspection points. That is fewer than 94% of New Jersey's 346 rated homes.

5★4★3★2★1★+11 homes above 20305102550100200inspection points → fewer is better on the leftThis home · 15 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New Jersey: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–37 pts
  • 3★ 37–60 pts
  • 2★ 60–93.75 pts
  • 1★ over 93.75 pts

Bars show every rated home in New Jersey by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

12 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning3D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 31, 2025 · Complaint · F842 · Corrected September 12, 2025

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    February 8, 2024 · Standard · F655 · Corrected March 15, 2024

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 10, 2021 · Standard · F658 · Corrected December 25, 2021

Infection Control3E
  1. D

    Implement a program that monitors antibiotic use.

    July 31, 2025 · Standard · F881 · Corrected September 12, 2025

  2. D

    Provide and implement an infection prevention and control program.

    July 9, 2024 · Infection control · F880 · Corrected August 2, 2024

  3. E

    Provide and implement an infection prevention and control program.

    February 8, 2024 · Standard · F880 · Corrected March 15, 2024

Nutrition and Dietary2E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 8, 2024 · Complaint · F804 · Corrected March 15, 2024

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 10, 2021 · Standard · F812 · Corrected December 23, 2021

Quality of Life and Care2D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 8, 2024 · Standard · F677 · Corrected March 15, 2024

  2. D

    Provide activities to meet all resident's needs.

    February 8, 2024 · Standard · F679 · Corrected March 15, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 8, 2024 · Complaint · F609 · Corrected March 15, 2024

Nursing and Physician Services1E
  1. E

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    November 10, 2021 · Standard · F712 · Corrected December 24, 2021

Inspection history

  1. 2025-07-31

    2 health deficiencies · 2 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  2. 2024-02-08

    6 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2021-11-10

    4 health deficiencies · 3 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 52 min of nursing staff time a day, 32 min of it from a registered nurse.

This home

3 h 52 min

New Jersey average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 49% of nursing staff and 30% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.72.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better0.31.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.7 pts worse92.3%93.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.3 pts better98.1%96.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts better2.1%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms9.7 pts worse22.2%12.5%13.5%
Percentage of long-stay residents who lose too much weight2.7 pts better2.0%4.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1 pts better17.8%18.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.1 pts better8.8%12.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.6 pts better4.7%7.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.7 pts better5.6%8.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.0%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.3%0.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.8 pts worse21.0%15.2%18.3%
Percentage of long-stay residents with pressure ulcers3.1 pts better2.2%5.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine20.2 pts worse58.8%79.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.9 pts better2.2%8.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.6%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine32.2 pts worse47.3%79.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.8 pts better20.3%24.1%23.4%

·

Who owns and runs it

19 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Green Acres Org LLC5% Or Greater Direct Ownership Interest · Organization55%1 facilities
Eef Capital LLC5% Or Greater Direct Ownership Interest · Organization45%23 facilities
Schlaff, Benny5% Or Greater Indirect Ownership Interest · Individual23%21 facilities
Schlaff, Nachum5% Or Greater Indirect Ownership Interest · Individual23%21 facilities
Dachs, DavidOperational/Managerial Control · Individual0%2 facilities
Dachs, DavidAdp Of The SNF · Individual0%2 facilities
Eef Capital LLCAdp Of The SNF · Organization0%23 facilities
Green Acres Property LLCAdp Of The SNF · Organization0%1 facilities
Hoch, RobertManaging Control - Governing Body · Individual0%21 facilities
Hoch, RobertOperational/Managerial Control · Individual0%21 facilities
Issa, MousaOperational/Managerial Control · Individual0%3 facilities
Mercado, WandaOperational/Managerial Control · Individual0%26 facilities
Mercado, WandaAdp Of The SNF · Individual0%26 facilities
Rodriguez, CarlosAdp Of The SNF · Individual0%1 facilities
Schlaff, BennyAdp Of The SNF · Individual0%21 facilities
Schlaff, NachumAdp Of The SNF · Individual0%21 facilities
Stein, ShalomAdp Of The SNF · Individual0%87 facilities
Yu, HenryOperational/Managerial Control · Individual0%1 facilities
Yu, HenryAdp Of The SNF · Individual0%1 facilities

·

Fire safety

8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5F
  1. F

    Install a fire alarm system that can be heard throughout the facility.

    July 31, 2025 · K341 · Corrected August 28, 2025

  2. F

    Properly provide smoke detection systems in areas open to corridors.

    February 8, 2024 · K347 · Corrected March 15, 2024

  3. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    February 8, 2024 · K372 · Corrected March 18, 2024

  4. E

    Install an approved automatic sprinkler system.

    November 10, 2021 · K351 · Corrected February 3, 2022

  5. D

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    November 10, 2021 · K374 · Corrected December 23, 2021

Construction1F
  1. F

    Install noncombustible or limited-combustible interior walls.

    July 31, 2025 · K163 · Corrected August 28, 2025

Services1F
  1. F

    Have properly installed electrical wiring and gas equipment.

    February 8, 2024 · K511 · Corrected March 18, 2024

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have power receptacles that are properly grounded.

    November 10, 2021 · K912 · Corrected December 16, 2021

·

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