Federal inspection record · CMS data as of October 1, 2026

Complete Care At Annapolis

900 Van Buren Street, Annapolis, MD · (410) 267-8653

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
97
Residents per day
76
Ownership
For-Profit
Chain
Complete Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1976

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Maryland.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Maryland homes

Complete Care At Annapolis carries 35 inspection points. That is fewer than 86% of Maryland's 219 rated homes.

5★4★3★2★1★+7 homes above 28405102550100200inspection points → fewer is better on the leftThis home · 35 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Maryland: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–32 pts
  • 4★ 32–72 pts
  • 3★ 72–104.75 pts
  • 2★ 104.75–158.12 pts
  • 1★ over 158.12 pts

Bars show every rated home in Maryland by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

30 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 29 4 pts
E 1 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care10D
  1. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    March 10, 2026 · Complaint · F676 · Corrected April 20, 2026

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 10, 2026 · Standard · F677 · Corrected April 20, 2026

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 10, 2026 · Standard · F695 · Corrected April 20, 2026

  4. D

    Provide activities to meet all resident's needs.

    December 11, 2024 · Standard · F679 · Corrected January 15, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 11, 2024 · Standard · F684 · Corrected January 15, 2025

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 11, 2024 · Complaint · F689 · Corrected January 15, 2025

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    December 11, 2024 · Standard · F695 · Corrected January 15, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 14, 2019 · Standard · F684 · Corrected January 10, 2020

  9. D

    Assist a resident in gaining access to vision and hearing services.

    November 14, 2019 · Standard · F685 · Corrected January 10, 2020

  10. D

    Provide or obtain dental services for each resident.

    November 14, 2019 · Standard · F791 · Corrected January 10, 2020

Resident Assessment and Care Planning5D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    March 10, 2026 · Standard · F657 · Corrected April 20, 2026

  2. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    November 14, 2019 · Standard · F636 · Corrected January 10, 2020

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 14, 2019 · Standard · F656 · Corrected January 10, 2020

  4. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 14, 2019 · Standard · F657 · Corrected January 10, 2020

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 14, 2019 · Standard · F842 · Corrected January 10, 2020

Pharmacy Service5D
  1. D

    Ensure that residents are free from significant medication errors.

    March 10, 2026 · Standard · F760 · Corrected April 20, 2026

  2. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 11, 2024 · Complaint · F756 · Corrected January 15, 2025

  3. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    November 14, 2019 · Standard · F757 · Corrected January 10, 2020

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    November 14, 2019 · Standard · F758 · Corrected January 10, 2020

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 14, 2019 · Standard · F761 · Corrected January 10, 2020

Resident Rights3E
  1. E

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    March 10, 2026 · Standard · F568 · Corrected April 20, 2026

  2. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    December 11, 2024 · Standard · F623 · Corrected January 15, 2025

  3. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    December 11, 2024 · Standard · F625 · Corrected January 15, 2025

Administration3D
  1. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    November 14, 2019 · Standard · F770 · Corrected January 10, 2020

  2. D

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    November 14, 2019 · Standard · F836 · Corrected January 10, 2020

  3. D

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    November 14, 2019 · Standard · F838 · Corrected January 10, 2020

Nutrition and Dietary2D
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    March 10, 2026 · Standard · F806 · Corrected April 20, 2026

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 10, 2026 · Standard · F812 · Corrected April 20, 2026

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 11, 2024 · Complaint · F609 · Corrected January 15, 2025

  2. D

    Respond appropriately to all alleged violations.

    November 14, 2019 · Standard · F610 · Corrected January 10, 2020

Inspection history

  1. 2026-03-10

    8 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-12-11

    8 health deficiencies · 22 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2019-11-14

    14 health deficiencies · 6 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 42 min of nursing staff time a day, 48 min of it from a registered nurse.

This home

3 h 42 min

Maryland average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 47% of nursing staff and 53% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.8 pts better0.51.31.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better0.81.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.5 pts better99.6%93.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.9 pts better100.0%96.1%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better1.6%2.5%3.2%
Percentage of long-stay residents who have depressive symptoms23.3 pts worse47.1%23.8%13.5%
Percentage of long-stay residents who lose too much weight0.7 pts worse6.1%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.9 pts better12.9%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication10.9 pts better3.2%14.1%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.6 pts better10.3%19.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.2 pts better10.4%19.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.0%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection1.4 pts better0.0%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.1 pts better23.1%24.2%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts worse7.3%5.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine2 pts better81.7%79.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.7 pts better8.7%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better0.8%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.6 pts better86.9%81.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.5 pts worse24.7%20.2%23.4%

·

Who owns and runs it

34 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Pc Md5 Opco Holdco LLC5% Or Greater Direct Ownership Interest · Organization100%5 facilities
Adesse Holdings LLCAdp Of The SNF · Organization0%5 facilities
Adesse Md Peace Md5 Propco Holdco LLCAdp Of The SNF · Organization0%5 facilities
Adesse Md5 Propco Holdco LLCAdp Of The SNF · Organization0%5 facilities
Annapolis Md Propco LLCAdp Of The SNF · Organization0%1 facilities
Bharaj, NarenderOperational/Managerial Control · Individual0%8 facilities
Bharaj, NarenderAdp Of The SNF · Individual0%8 facilities
Cox, VickieOperational/Managerial Control · Individual0%12 facilities
Cox, VickieAdp Of The SNF · Individual0%12 facilities
Des Capital LLCIndirect Ownership Interest · Organization0%28 facilities
Hc Family TrustAdp Of The SNF · Organization0%18 facilities
Jrk Investments LLCIndirect Ownership Interest · Organization0%28 facilities
Klugman, JacobIndirect Ownership Interest · Individual0%30 facilities
Mansfield, MelissaOperational/Managerial Control · Individual0%12 facilities
Mansfield, MelissaAdp Of The SNF · Individual0%12 facilities
Md 4 Propco Holdco LLCAdp Of The SNF · Organization0%4 facilities
Pc Md5 Topco LLC5% Or Greater Indirect Ownership Interest · Organization0%5 facilities
Pc Md5 Topco LLCAdp Of The SNF · Organization0%5 facilities
Peace Capital Holdings LLCAdp Of The SNF · Organization0%46 facilities
Schonfeld, AkivaTrustee Of The SNF · Individual0%8 facilities
Schonfeld, AkivaAdp Of The SNF · Individual0%8 facilities
Silverberg, NisanelOperational/Managerial Control · Individual0%17 facilities
Silverberg, NisanelAdp Of The SNF · Individual0%17 facilities
Sms 2021 Trust5% Or Greater Indirect Ownership Interest · Organization0%77 facilities
Sms 2021 TrustAdp Of The SNF · Organization0%77 facilities
Stein, ShalomIndirect Ownership Interest · Individual0%87 facilities
Stein, ShalomManaging Control - Governing Body · Individual0%87 facilities
Stein, ShalomCorporate Officer · Individual0%87 facilities
Stein, ShalomTrustee Of The SNF · Individual0%87 facilities
Sternbuch, DanielIndirect Ownership Interest · Individual0%31 facilities
Wade, KahlilOperational/Managerial Control · Individual0%1 facilities
Wade, KahlilAdp Of The SNF · Individual0%1 facilities
Willis, MichaelOperational/Managerial Control · Individual0%3 facilities
Willis, MichaelAdp Of The SNF · Individual0%3 facilities

·

Fire safety

31 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke9F
  1. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 10, 2026 · K353 · Corrected January 9, 2026

  2. E

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    March 10, 2026 · K354 · Corrected January 9, 2026

  3. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    December 11, 2024 · K345 · Corrected April 3, 2025

  4. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 11, 2024 · K353 · Corrected April 3, 2025

  5. D

    Provide properly protected cooking facilities.

    December 11, 2024 · K324 · Corrected April 3, 2025

  6. D

    Install an approved automatic sprinkler system.

    December 11, 2024 · K351 · Corrected April 3, 2025

  7. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    December 11, 2024 · K355 · Corrected April 3, 2025

  8. D

    Inspect, test, and maintain automatic sprinkler systems.

    November 14, 2019 · K353 · Corrected January 30, 2020

  9. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    November 14, 2019 · K355 · Corrected January 30, 2020

Miscellaneous7F
  1. F

    Provide a written emergency evacuation plan.

    December 11, 2024 · K711 · Corrected April 3, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    December 11, 2024 · K712 · Corrected April 3, 2025

  3. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    December 11, 2024 · K761 · Corrected April 3, 2025

  4. D

    Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    December 11, 2024 · K700 · Corrected April 3, 2025

  5. D

    Provide properly sized and located linen or trash receptacles.

    December 11, 2024 · K754 · Corrected April 3, 2025

  6. D

    Have restrictions on the use of portable space heaters.

    December 11, 2024 · K781 · Corrected April 3, 2025

  7. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    November 14, 2019 · K741 · Corrected January 30, 2020

Egress5E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 11, 2024 · K211 · Corrected April 3, 2025

  2. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    December 11, 2024 · K223 · Corrected April 3, 2025

  3. E

    Have properly located and lighted "Exit" signs.

    December 11, 2024 · K293 · Corrected April 3, 2025

  4. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    November 14, 2019 · K223 · Corrected January 30, 2020

  5. D

    Have properly located and lighted "Exit" signs.

    November 14, 2019 · K293 · Corrected January 30, 2020

Gas, Vacuum, and Electrical Systems4F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 11, 2024 · K918 · Corrected April 3, 2025

  2. E

    Have proper medical gas storage and administration areas.

    December 11, 2024 · K923 · Corrected April 3, 2025

  3. D

    Meet requirements for the use of electrical equipment.

    December 11, 2024 · K919 · Corrected April 3, 2025

  4. D

    Ensure proper usage of power strips and extension cords.

    November 14, 2019 · K920 · Corrected January 30, 2020

Services3D
  1. D

    Meet other general requirements that are deficient.

    December 11, 2024 · K500 · Corrected April 3, 2025

  2. D

    Have properly installed electrical wiring and gas equipment.

    December 11, 2024 · K511 · Corrected April 3, 2025

  3. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    December 11, 2024 · K521 · Corrected April 3, 2025

Construction2E
  1. D

    Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    March 10, 2026 · K111 · Corrected April 30, 2026

  2. E

    Meet other general requirements.

    December 11, 2024 · K100 · Corrected April 3, 2025

Emergency Preparedness1F
  1. F

    Develop and maintain an Emergency Preparedness Program (EP).

    December 11, 2024 · E4 · Corrected April 3, 2025

·

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