Federal inspection record · CMS data as of October 1, 2026
Colonial Oaks Living Center
4312 Ithaca Street, Metairie, LA · (504) 887-6414
- Certified beds
- 110
- Residents per day
- 90
- Ownership
- For-Profit
- Chain
- Plantation Management Company
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- December 6, 2001
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.
-
Staffing
★★★★★−1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Louisiana homes
Colonial Oaks Living Center carries 40.5 inspection points. That is fewer than 55% of Louisiana's 264 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–15 pts
- 4★ 15–33 pts
- 3★ 33–53 pts
- 2★ 53–88.75 pts
- 1★ over 88.75 pts
Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
24 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care5E
- D
Provide safe, appropriate pain management for a resident who requires such services.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning5E
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Plan the resident's discharge to meet the resident's goals and needs.
- B
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Nutrition and Dietary4E
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights3D
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Reasonably accommodate the needs and preferences of each resident.
Nursing and Physician Services3D
- D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service2D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control2D
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Inspection history
2026-05-05
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
2025-04-08
12 health deficiencies · 1 fire-safety deficiencies
Top issue: Nursing and Physician Services (2 deficiencies)
2024-04-11
8 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 12 min of nursing staff time a day, 11 min of it from a registered nurse.
This home
3 h 12 min
Louisiana average
3 h 49 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 46% of nursing staff and 0% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts better | 2.2 | 2.4 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts better | 2.5 | 2.6 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.1 pts worse | 91.7% | 93.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.4 pts worse | 93.6% | 96.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts better | 2.2% | 3.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms9.5 pts worse | 11.9% | 2.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.2 pts worse | 8.5% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication5.7 pts better | 17.6% | 23.3% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication0.9 pts worse | 23.7% | 22.8% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened23.6 pts worse | 38.7% | 15.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.6 pts worse | 20.1% | 16.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same | 1.0% | 1.0% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.5 pts better | 0.4% | 1.9% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.4 pts worse | 20.3% | 14.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.8 pts worse | 7.3% | 5.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.7 pts better | 88.1% | 86.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.4 pts better | 12.0% | 14.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 1.7% | 3.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8.5 pts worse | 69.3% | 77.8% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission6.2 pts better | 22.1% | 28.3% | 23.4% |
·
Who owns and runs it
15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Highpoint Healthcare LLC | 5% Or Greater Direct Ownership Interest · Organization | 50% | 3 facilities |
| Medico LLC | 5% Or Greater Direct Ownership Interest · Organization | 50% | 27 facilities |
| Quirk, Cynthia | 5% Or Greater Indirect Ownership Interest · Individual | 18% | 14 facilities |
| Quirk, Gene | 5% Or Greater Indirect Ownership Interest · Individual | 18% | 16 facilities |
| Sadler, Alison | 5% Or Greater Indirect Ownership Interest · Individual | 17% | 2 facilities |
| Stallard, Felicia | 5% Or Greater Indirect Ownership Interest · Individual | 17% | 2 facilities |
| Irrv Property Tr For The Quirk Children | 5% Or Greater Indirect Ownership Interest · Organization | 15% | 2 facilities |
| Delatte, Kimberly | Operational/Managerial Control · Individual | 0% | 16 facilities |
| Highpoint Healthcare LLC | Operational/Managerial Control · Organization | 0% | 3 facilities |
| Hphc Of Louisiana LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Landers, Zeb | W-2 Managing Employee · Individual | 0% | 2 facilities |
| Quirk, Cynthia | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Quirk, Gene | Operational/Managerial Control · Individual | 0% | 16 facilities |
| Quirk, Scott | Corporate Director · Individual | 0% | 15 facilities |
| Quirk, Scott | Operational/Managerial Control · Individual | 0% | 15 facilities |
·
Fire safety
4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Services3F
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- C
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- C
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke1D
- D
Provide properly protected cooking facilities.
·
Other homes nearby
-
East Jefferson General Hospital - SNF
Metairie, LA
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 6 h 58 min
- Fines
- $0
-
Metairie Health Care Center
Metairie, LA · Inspired Healthcare Management
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 48 min
- Fines
- $132,895
-
John A. Stassi II Community Care Center
Metairie, LA
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 50 min
- Fines
- $0