Louisville, KY

Clifton Heights

1-star overall rating with 1-star inspections with Special Focus status with $369,780 in total fines with 18 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

446 Mt. Holly Avenue, Louisville, KY

(502) 897-1646

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

110

Certified beds

Average residents

100

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Journey Healthcare

Operator or chain grouping

Approved since

1984-12-20

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.41

Registered nurse staffing

LPN hours / resident day

0.79

Licensed practical nurse staffing

Aide hours / resident day

2.11

Nurse aide staffing

Weekend hours

3.01

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.5
1.9
0.6 pts worse
1.9
0.6 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.4
2.2
0.8 pts better
1.8
0.4 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.0%
94.3%
1.7 pts better
93.4%
2.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.2%
3.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 0.6%
3.8%
3.2 pts better
3.3%
2.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 11.5%
15.2%
3.7 pts better
11.4%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.9%
6.7%
1.8 pts better
5.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.6%
29.6%
13 pts better
19.6%
3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 16.4%
17.6%
1.2 pts better
16.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 20.1%
17.3%
2.8 pts worse
16.3%
3.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 18.2%
15.6%
2.6 pts worse
14.9%
3.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.7%
0.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.6%
1.7%
1.1 pts better
1.7%
1.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.5%
19.8%
6.7 pts worse
19.8%
6.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 6.8%
5.5%
1.3 pts worse
5.1%
1.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 82.9%
83.8%
0.9 pts worse
81.7%
1.2 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 4.0%
13.9%
9.9 pts better
12.0%
8 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.6%
1.8%
0.2 pts better
1.6%
About the same
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.1%
83.6%
6.5 pts better
79.7%
10.4 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 13.9%
24.5%
10.6 pts better
23.9%
10 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-06-11 · Fire 2023-06-11

18 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2019-03-01 · Fire 2019-03-01

8 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 3 Health 2017-12-22 · Fire 2017-12-22

10 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-06-11

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-07-07

E · Potential for more than minimal harm 2023-06-11

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-07-07

E · Potential for more than minimal harm 2023-06-11

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-07-07

E · Potential for more than minimal harm 2023-06-11

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-07-07

E · Potential for more than minimal harm 2023-06-11

K532 · Services Deficiencies

Fire Safety

Have a properly installed and maintained dumbwaiter or escalator.

Corrected 2023-07-07

F · Potential for more than minimal harm 2019-03-01

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-04-16

D · Potential for more than minimal harm 2019-03-01

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2019-04-16

F · Potential for more than minimal harm 2017-12-22

K322 · Smoke Deficiencies

Fire Safety

Ensure that laboratories employing quantities of flammable, combustible, or hazardous materials have fire resistant walls and automatic sprinkler system.

Corrected 2018-01-16

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-12-04

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-12-17

D · Potential for more than minimal harm 2025-12-04

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-12-17

J · Immediate jeopardy 2025-11-22

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-12-17

G · Actual harm 2025-11-22

F776 · Administration Deficiencies

Health

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Corrected 2025-12-17

K · Immediate jeopardy 2023-08-11

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-09-23

K · Immediate jeopardy 2023-08-11

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-09-23

K · Immediate jeopardy 2023-08-11

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-09-23

J · Immediate jeopardy 2023-08-11

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-09-23

J · Immediate jeopardy 2023-08-11

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-23

J · Immediate jeopardy 2023-08-11

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-23

E · Potential for more than minimal harm 2023-08-11

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-08-11

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-08-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-23

J · Immediate jeopardy 2023-06-11

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-23

J · Immediate jeopardy 2023-06-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-23

E · Potential for more than minimal harm 2023-06-11

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-23

E · Potential for more than minimal harm 2023-06-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-09-23

D · Potential for more than minimal harm 2023-06-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-09-23

F · Potential for more than minimal harm 2019-03-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-04-16

E · Potential for more than minimal harm 2019-03-01

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-04-16

E · Potential for more than minimal harm 2019-03-01

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2019-04-16

D · Potential for more than minimal harm 2019-03-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-04-16

D · Potential for more than minimal harm 2019-03-01

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-04-16

D · Potential for more than minimal harm 2019-03-01

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-04-16

D · Potential for more than minimal harm 2019-03-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-04-16

D · Potential for more than minimal harm 2019-03-01

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2019-04-16

D · Potential for more than minimal harm 2017-12-22

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2018-01-16

Penalties and ownership

What sits behind the stars

$11,643 2023-06-11

Fine

Fine · fine $11,643

Fine

$11,644 2023-06-11

Fine

Fine · fine $11,644

Fine

$346,493 2023-06-11

Fine

Fine · fine $346,493

Fine

$0 2023-06-11

Payment Denial

Payment Denial · denial start 2023-07-15 · 70 days

70 day denial

Ownership

Journey Cz Of Ky LLC

5% Or Greater Direct Ownership Interest · Organization

100% 6 facilities 2024-08-01
3 Bees Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-08-01
Ajoj Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2024-08-01
Bees Family Irrevocable Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-08-01
Blue Ocean Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-08-01
Journey Cz Ky Healthcare Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 6 facilities 2024-08-01
Kapoor, Sandeep

Operational/Managerial Control · Individual

0% 3 facilities 2024-08-01
Mcguinness, Bernard

5% Or Greater Indirect Ownership Interest · Individual

0% 22 facilities 2024-08-01
Mcguinness, Bernard

Operational/Managerial Control · Individual

0% 22 facilities 2024-11-01
Mcguinness, Bernard

Corporate Officer · Individual

0% 22 facilities 2024-08-01
Shasam Family Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2024-08-01
Shasam Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-08-01
Smith, Rhonda

Operational/Managerial Control · Individual

0% 2 facilities 2024-08-01

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1-star overall rating with 1-star inspections with $21,879 in total fines with 9 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
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Staffing
3 / 5
Fines
$21,879
#2

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Louisville, KY

5-star overall rating with 4-star inspections with 1 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0
#3

Home of the Innocents

Louisville, KY

2-star overall rating with 1-star inspections with 8 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
5 / 5
Fines
$0

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