Cleveland, MS

Cleveland Community Care Center

1-star overall rating with 1-star inspections with $229,213 in total fines with 7 recent health deficiencies

4036 Highway 8 East, Cleveland, MS

(662) 843-4014

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

114

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Norbert Bennett & Donald Denz

Operator or chain grouping

Approved since

1989-06-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing

LPN hours / resident day

0.79

Licensed practical nurse staffing

Aide hours / resident day

2.18

Nurse aide staffing

Weekend hours

3.10

Weekend nurse staffing

RN turnover

31%

Annual RN turnover

Total nurse turnover

46%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.7
2.4
0.3 pts worse
1.9
0.8 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.9
2.9
About the same
1.8
1.1 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.2%
97.0%
1.2 pts better
95.5%
2.7 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 0.5%
3.2%
2.7 pts better
3.3%
2.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
1.6%
1.6 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 5.2%
6.1%
0.9 pts better
5.4%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 39.7%
24.4%
15.3 pts worse
19.6%
20.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 43.9%
23.4%
20.5 pts worse
16.7%
27.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 12.0%
22.8%
10.8 pts better
16.3%
4.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 18.2%
20.6%
2.4 pts better
14.9%
3.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.5%
1.5%
About the same
1.0%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
2.5%
2.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 14.2%
21.4%
7.2 pts better
19.8%
5.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.9%
6.9%
3 pts better
5.1%
1.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.7%
87.9%
6.8 pts better
81.7%
13 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 24.4%
15.3%
9.1 pts worse
12.0%
12.4 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 4.2%
2.6%
1.6 pts worse
1.6%
2.6 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.2%
84.6%
6.6 pts better
79.7%
11.5 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 35.5%
27.9%
7.6 pts worse
23.9%
11.6 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-02-15 · Fire 2024-02-15

7 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2022-06-29 · Fire 2022-06-29

1 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2019-06-06 · Fire 2019-06-06

11 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2022-06-29

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-08-11

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-08

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-02-13

D · Potential for more than minimal harm 2026-01-08

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-02-13

E · Potential for more than minimal harm 2024-02-15

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-03-20

D · Potential for more than minimal harm 2024-02-15

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-20

D · Potential for more than minimal harm 2024-02-15

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-03-20

D · Potential for more than minimal harm 2024-02-15

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-20

D · Potential for more than minimal harm 2024-02-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-20

J · Immediate jeopardy 2023-09-11

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-10-11

J · Immediate jeopardy 2023-09-11

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-10-11

J · Immediate jeopardy 2023-09-11

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-10-11

J · Immediate jeopardy 2023-09-11

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-10-11

J · Immediate jeopardy 2023-09-11

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-10-11

J · Immediate jeopardy 2023-09-11

F841 · Nursing and Physician Services Deficiencies

Health

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

Corrected 2023-10-11

J · Immediate jeopardy 2023-09-11

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-10-11

D · Potential for more than minimal harm 2023-06-15

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-07-25

E · Potential for more than minimal harm 2022-06-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-08-11

D · Potential for more than minimal harm 2019-06-06

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2019-07-01

D · Potential for more than minimal harm 2019-06-06

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2019-07-01

D · Potential for more than minimal harm 2019-06-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-07-01

Penalties and ownership

What sits behind the stars

$229,213 2023-09-11

Fine

Fine · fine $229,213

Fine

$0 2023-09-11

Payment Denial

Payment Denial · denial start 2023-10-07 · 4 days

4 day denial

Ownership

D&N, LLC

5% Or Greater Direct Ownership Interest · Organization

50% 26 facilities 2003-06-30
Dtd Hc, LLC

5% Or Greater Direct Ownership Interest · Organization

50% 32 facilities 2003-06-30
Bennett, Norbert

5% Or Greater Indirect Ownership Interest · Individual

0% 33 facilities 2003-06-30
Conrad, Kathy

W-2 Managing Employee · Individual

0% 1 facilities 2020-02-07
Denz, Donald

5% Or Greater Indirect Ownership Interest · Individual

0% 33 facilities 2003-06-30
Donald T Denz Irrv Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 17 facilities 2008-05-23
Norbert A Bennett Irrv Tr Fbo Children

5% Or Greater Indirect Ownership Interest · Organization

0% 33 facilities 2008-05-23
Norbert A Bennett Irrv Tr Fbo Grandchildren

5% Or Greater Indirect Ownership Interest · Organization

0% 33 facilities 2008-05-23

Nearby options

Other facilities in reach

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Bolivar Medical Center Ltc

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3-star overall rating with 4-star inspections with 3 recent health deficiencies

Overall
3 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0
#2

Delta Rehabilitation And Healthcare Center

Cleveland, MS

2-star overall rating with 3-star inspections with 7 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0
#3

Walter B Crook Nursing Facility

Ruleville, MS

3-star overall rating with 3-star inspections with 7 recent health deficiencies

Overall
3 / 5
Health
3 / 5
Staffing
5 / 5
Fines
$0

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