Sterling, IL

Citadel Of Sterling,the

3-star overall rating with 3-star inspections with $11,213 in total fines with 12 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

105 East 23rd Street, Sterling, IL

(815) 626-4264

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

121

Certified beds

Average residents

92

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Citadel Healthcare

Operator or chain grouping

Approved since

1974-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

13 facilities

Chain averages 3 overall / 4 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.54

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.63

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

2.21

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

3.38

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

1.17

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

3.13

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.47

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.41

CMS adjusted RN staffing hours

Adjusted total hours

2.54

CMS adjusted total nurse staffing hours

Case-mix index

1.82

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

29%

Annual nurse turnover · state 46% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,010

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

25

Composite VBP score used to determine payment impact.

Payment multiplier

0.9836

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.38% · Performance 24.43% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 7.38% · Performance 11.28% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

10

Baseline 29.79% · Performance 18.46% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

0

Baseline 2.3 hours · Performance 2.38 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.56%
10.72%
0.2 pts better
No Different than the National Rate · Eligible stays 86 · Observed rate 9.3% · Lower 95% interval 6.75%
Discharge to community 44.16%
50.57%
6.4 pts worse
No Different than the National Rate · Eligible stays 89 · Observed rate 40.45% · Lower 95% interval 35.93%
Medicare spending per beneficiary 1.36
1.02
0.3 pts worse
Drug regimen review with follow-up 98.73%
95.27%
3.5 pts better
Numerator 78 · Denominator 79
Falls with major injury 1.27%
0.77%
0.5 pts worse
Numerator 1 · Denominator 79
Discharge self-care score 30.36%
53.69%
23.3 pts worse
Numerator 17 · Denominator 56
Discharge mobility score 41.07%
50.94%
9.9 pts worse
Numerator 23 · Denominator 56
Pressure ulcers or injuries, new or worsened 10.13%
2.29%
7.8 pts worse
Numerator 8 · Denominator 79 · Adjusted rate 8.58%
Healthcare-associated infections requiring hospitalization 11.28%
7.12%
4.2 pts worse
No Different than the National Rate · Eligible stays 60 · Observed rate 18.33% · Lower 95% interval 5.5%
Staff COVID-19 vaccination coverage 4.58%
8.2%
3.6 pts worse
Numerator 6 · Denominator 131
Staff flu vaccination coverage 64.36%
42%
22.4 pts better
Numerator 121 · Denominator 188
Discharge function score 42.86%
56.45%
13.6 pts worse
Numerator 24 · Denominator 56
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 23 · Denominator 23
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 29 · Denominator 29
Resident COVID-19 vaccinations up to date 47.62%
25.2%
22.4 pts better
Numerator 20 · Denominator 42

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
2.0
0.2 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.2 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.9
2.3
1.6 pts worse
1.8
2.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.9 · Observed 3.8 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.9%
89.6%
3.3 pts better
93.4%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 92.8% · Q2 91.7% · Q3 92.9% · Q4 94.2% · 4Q avg 92.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
91.6%
8.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
3.3%
1.5 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 2.4% · Q3 1.2% · Q4 1.2% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 88.5%
50.3%
38.2 pts worse
11.4%
77.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 85.0% · Q2 91.0% · Q3 91.4% · Q4 86.7% · 4Q avg 88.5%
Percentage of long-stay residents who lose too much weight 0.3%
6.5%
6.2 pts better
5.4%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.7%
18.5%
9.2 pts worse
19.6%
8.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.3% · Q2 29.5% · Q3 27.6% · Q4 28.4% · 4Q avg 27.7%
Percentage of long-stay residents who received an antipsychotic medication 13.9%
22.8%
8.9 pts better
16.7%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 15.0% · Q3 13.1% · Q4 11.3% · 4Q avg 13.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 15.3%
17.2%
1.9 pts better
16.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.3% · Q2 15.8% · Q3 19.5% · Q4 13.6% · 4Q avg 15.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.3%
15.0%
7.7 pts better
14.9%
7.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 6.8% · Q3 4.2% · Q4 5.7% · 4Q avg 7.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
1.1%
About the same
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 2.9% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 20.4%
21.3%
0.9 pts better
19.8%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.0% · Q2 21.9% · Q3 23.7% · Q4 23.6% · 4Q avg 20.4%
Percentage of long-stay residents with pressure ulcers 5.9%
5.2%
0.7 pts worse
5.1%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 8.6% · Q3 3.1% · Q4 6.0% · 4Q avg 5.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.3%
68.8%
18.5 pts better
81.7%
5.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 92.5% · Q2 90.9% · Q3 89.1% · Q4 75.0% · 4Q avg 87.3%
Percentage of short-stay residents who had an outpatient emergency department visit 18.5%
14.0%
4.5 pts worse
12.0%
6.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 18.5% · Observed 17.1% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.6%
2.3%
0.3 pts worse
1.6%
1 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.6% · Q3 5.0% · Q4 2.9% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.6%
63.0%
26.6 pts better
79.7%
9.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.0%
26.2%
3.2 pts better
23.9%
0.9 pts better
Short Stay · 20240701-20250630 · Adjusted 23.0% · Observed 21.4% · Expected 22.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-22 · Fire 2025-05-22

12 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-06-12 · Fire 2024-06-12

5 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-05-03 · Fire 2023-05-03

8 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-22

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2025-06-11

E · Potential for more than minimal harm 2025-05-22

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-11

E · Potential for more than minimal harm 2025-05-22

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-06-11

E · Potential for more than minimal harm 2025-05-22

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-06-11

F · Potential for more than minimal harm 2024-06-12

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-07-05

F · Potential for more than minimal harm 2024-06-12

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-06-12

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-06-12

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-07-05

F · Potential for more than minimal harm 2023-05-03

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2023-05-30

F · Potential for more than minimal harm 2023-05-03

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-30

F · Potential for more than minimal harm 2023-05-03

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-05-30

E · Potential for more than minimal harm 2023-05-03

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-05-30

E · Potential for more than minimal harm 2023-05-03

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-30

E · Potential for more than minimal harm 2023-05-03

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-05-30

E · Potential for more than minimal harm 2023-05-03

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-05-30

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-05-22

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-06-02

F · Potential for more than minimal harm 2025-05-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-22

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-02

D · Potential for more than minimal harm 2024-11-13

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-11-19

G · Actual harm 2024-06-12

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-06-25

E · Potential for more than minimal harm 2024-06-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-06-25

D · Potential for more than minimal harm 2024-06-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-06-25

D · Potential for more than minimal harm 2024-06-12

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-06-25

G · Actual harm 2024-01-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-02-06

D · Potential for more than minimal harm 2023-11-03

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-11-16

F · Potential for more than minimal harm 2023-05-03

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-05-16

F · Potential for more than minimal harm 2023-05-03

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-05-16

D · Potential for more than minimal harm 2023-05-03

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-05-16

D · Potential for more than minimal harm 2023-05-03

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-16

D · Potential for more than minimal harm 2023-05-03

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-16

D · Potential for more than minimal harm 2023-05-03

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-05-16

Penalties and ownership

What sits behind the stars

$11,213 2024-06-12

Fine

Fine · fine $11,213

Fine

Ownership

Aaron, Jonathan

Operational/Managerial Control · Individual

0% 33 facilities 2025-04-01
Graf, Marcella

Operational/Managerial Control · Individual

0% 33 facilities 2018-02-01
Mcmahon, Michael

Operational/Managerial Control · Individual

0% 4 facilities 2023-01-02
Robin, Jason

Operational/Managerial Control · Individual

0% 8 facilities 2024-05-01

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