Osceola, WI

Christian Community Home Of Osceola, Inc

2-star overall rating with 2-star inspections with 10 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

2650 65th Ave, Osceola, WI

(715) 294-1100

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

40

Certified beds

Average residents

35

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2012-02-09

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.87

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

0.64

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

3.23

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

4.74

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.51

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

4.29

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.63

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.90

CMS adjusted RN staffing hours

Adjusted total hours

4.93

CMS adjusted total nurse staffing hours

Case-mix index

1.32

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

52%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,286

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

45.05

Composite VBP score used to determine payment impact.

Payment multiplier

0.9982

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.81

Baseline 19.39% · Performance 19.66% · Measure score 3.81 · Achievement 3.81 · Improvement 0

Healthcare-associated infections

7.11

Baseline 5.63% · Performance 5.71% · Measure score 7.11 · Achievement 7.11 · Improvement 0

Total nurse turnover

0

Baseline 50.00% · Performance 65.28% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

7.10

Baseline 5.23 hours · Performance 5.10 hours · Measure score 7.10 · Achievement 7.10 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.29%
10.72%
1.4 pts better
No Different than the National Rate · Eligible stays 86 · Observed rate 5.81% · Lower 95% interval 6.15%
Discharge to community 58.98%
50.57%
8.4 pts better
No Different than the National Rate · Eligible stays 79 · Observed rate 58.23% · Lower 95% interval 49.87%
Medicare spending per beneficiary 0.86
1.02
0.2 pts better
Drug regimen review with follow-up 40.3%
95.27%
55 pts worse
Numerator 27 · Denominator 67
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 67
Discharge self-care score 47.46%
53.69%
6.2 pts worse
Numerator 28 · Denominator 59
Discharge mobility score 42.37%
50.94%
8.6 pts worse
Numerator 25 · Denominator 59
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 67 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 5.71%
7.12%
1.4 pts better
No Different than the National Rate · Eligible stays 49 · Observed rate 0% · Lower 95% interval 3.16%
Staff COVID-19 vaccination coverage 5.51%
8.2%
2.7 pts worse
Numerator 7 · Denominator 127
Staff flu vaccination coverage 12.14%
42%
29.9 pts worse
Numerator 25 · Denominator 206
Discharge function score 55.93%
56.45%
0.5 pts worse
Numerator 33 · Denominator 59
Transfer of health information to provider 96.55%
95.95%
0.6 pts better
Numerator 28 · Denominator 29
Transfer of health information to patient 95.65%
96.28%
0.6 pts worse
Numerator 22 · Denominator 23
Resident COVID-19 vaccinations up to date 37.04%
25.2%
11.8 pts better
Numerator 10 · Denominator 27

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.9%
95.7%
0.2 pts better
93.4%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 95.8% · Q3 95.5% · Q4 92.3% · 4Q avg 95.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.0%
95.0%
5 pts worse
95.5%
5.5 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 90.0%
Percentage of long-stay residents experiencing one or more falls with major injury 5.2%
3.2%
2 pts worse
3.3%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.2% · Q3 4.5% · Q4 11.5% · 4Q avg 5.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.1%
5.0%
3.9 pts better
11.4%
10.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1%
Percentage of long-stay residents who lose too much weight 3.6%
4.9%
1.3 pts better
5.4%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 3.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.9%
16.6%
7.7 pts better
19.6%
10.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 8.9%
Percentage of long-stay residents who received an antipsychotic medication 20.5%
16.7%
3.8 pts worse
16.7%
3.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 20.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 29.4%
21.1%
8.3 pts worse
16.3%
13.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 29.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 35.2%
17.3%
17.9 pts worse
14.9%
20.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 35.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 14.1%
2.3%
11.8 pts worse
1.0%
13.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 24.7% · Q3 21.2% · Q4 7.1% · 4Q avg 14.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.2%
3.0%
1.2 pts worse
1.7%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 9.1% · Q4 7.7% · 4Q avg 4.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.3%
25.5%
2.8 pts worse
19.8%
8.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.6% · Q4 37.0% · 4Q avg 28.3%
Percentage of long-stay residents with pressure ulcers 8.8%
5.5%
3.3 pts worse
5.1%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 7.7% · Q3 7.5% · Q4 15.4% · 4Q avg 8.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.8%
86.8%
7 pts better
81.7%
12.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.9% · Q2 93.3% · Q3 93.1% · Q4 91.4% · 4Q avg 93.8%
Percentage of short-stay residents who had an outpatient emergency department visit 23.1%
15.0%
8.1 pts worse
12.0%
11.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 23.1% · Observed 22.0% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.5%
82.2%
5.3 pts better
79.7%
7.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.6%
22.7%
2.1 pts better
23.9%
3.3 pts better
Short Stay · 20240701-20250630 · Adjusted 20.6% · Observed 17.1% · Expected 19.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-07 · Fire 2025-05-07

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

6 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 2 Health 2024-04-04 · Fire 2024-04-04

10 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Cycle 3 Health 2023-03-01 · Fire 2023-03-01

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

2 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-07

E35 · Emergency Preparedness Deficiencies

Fire Safety

Provide family notifications of emergency plan.

Corrected 2025-06-13

F · Potential for more than minimal harm 2025-05-07

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-06-13

F · Potential for more than minimal harm 2025-05-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-13

E · Potential for more than minimal harm 2025-05-07

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-13

E · Potential for more than minimal harm 2025-05-07

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2025-06-13

D · Potential for more than minimal harm 2025-05-07

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-06-13

E · Potential for more than minimal harm 2024-04-04

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-05-04

D · Potential for more than minimal harm 2024-04-04

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-05-04

E · Potential for more than minimal harm 2023-03-01

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-04-13

D · Potential for more than minimal harm 2023-03-01

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-04-13

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-05-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-07

F · Potential for more than minimal harm 2025-05-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-07

E · Potential for more than minimal harm 2025-05-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-07

E · Potential for more than minimal harm 2025-05-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-07

D · Potential for more than minimal harm 2025-05-07

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-06-07

D · Potential for more than minimal harm 2025-05-07

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-06-07

D · Potential for more than minimal harm 2025-05-07

F659 · Resident Assessment and Care Planning Deficiencies

Health

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2025-06-07

D · Potential for more than minimal harm 2025-05-07

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-07

D · Potential for more than minimal harm 2025-05-07

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-07

C · Minimal harm 2025-05-07

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-07

F · Potential for more than minimal harm 2024-04-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-01

F · Potential for more than minimal harm 2024-04-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-06-01

D · Potential for more than minimal harm 2024-04-04

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2024-06-01

F · Potential for more than minimal harm 2023-03-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-13

F · Potential for more than minimal harm 2023-03-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-04-13

E · Potential for more than minimal harm 2023-03-01

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-04-13

D · Potential for more than minimal harm 2023-03-01

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-04-13

Penalties and ownership

What sits behind the stars

Ownership

Christian Community Homes And Services Inc

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2017-03-23
Hagar, Rick

Corporate Director · Individual

0% 1 facilities 2016-05-26
Jeffers Ramstad, Dawn

Corporate Director · Individual

0% 1 facilities 2016-05-26
Kaczrowski, James

Corporate Director · Individual

0% 2 facilities 2022-01-06
Kaczrowski, James

W-2 Managing Employee · Individual

0% 2 facilities 2022-01-06
Klingfus, Pamela

Corporate Officer · Individual

0% 2 facilities 2021-05-17
Knapp, Ruth

Corporate Director · Individual

0% 2 facilities 2016-05-26
Redding, Tom

Corporate Director · Individual

0% 2 facilities 2016-05-26

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