Federal inspection record · CMS data as of October 1, 2026

Charlotte Hall Veterans Home

29449 Charlotte Hall Road, Charlotte Hall, MD · (301) 884-8171

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
286
Residents per day
217
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 17, 1986

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Maryland.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Maryland homes

Charlotte Hall Veterans Home carries 68.5 inspection points. That is fewer than 69% of Maryland's 219 rated homes.

5★4★3★2★1★+7 homes above 28405102550100200inspection points → fewer is better on the leftThis home · 68.5 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Maryland: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–32 pts
  • 4★ 32–72 pts
  • 3★ 72–104.75 pts
  • 2★ 104.75–158.12 pts
  • 1★ over 158.12 pts

Bars show every rated home in Maryland by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

33 health citations on record since 2018. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 1 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 22 4 pts
E 6 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (5)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 4, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected May 16, 2025

  2. J

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 15, 2022 · Standard inspection · Pharmacy Service · F761 · Corrected October 10, 2022

  3. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 15, 2022 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected October 10, 2022

  4. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 4, 2018 · Standard inspection · Quality of Life and Care · F689 · Corrected October 20, 2018

  5. H

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    December 4, 2018 · Standard inspection · Resident Assessment and Care Planning · F657 · Corrected February 9, 2019

Everything else, by area of care

Resident Rights8E
  1. E

    Reasonably accommodate the needs and preferences of each resident.

    July 25, 2025 · Standard · F558 · Corrected October 1, 2025

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 25, 2025 · Standard · F550 · Corrected October 1, 2025

  3. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 4, 2025 · Complaint · F584 · Corrected May 16, 2025

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 4, 2025 · Complaint · F580 · Corrected May 16, 2025

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 15, 2022 · Standard · F550 · Corrected October 10, 2022

  6. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    August 15, 2022 · Standard · F557 · Corrected October 10, 2022

  7. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    August 15, 2022 · Standard · F561 · Corrected October 10, 2022

  8. E

    Reasonably accommodate the needs and preferences of each resident.

    December 4, 2018 · Standard · F558 · Corrected February 9, 2019

Quality of Life and Care4D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 25, 2025 · Standard · F677 · Corrected October 1, 2025

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 15, 2022 · Standard · F695 · Corrected October 10, 2022

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    December 4, 2018 · Standard · F690 · Corrected February 9, 2019

  4. D

    Provide or obtain dental services for each resident.

    December 4, 2018 · Standard · F791 · Corrected February 9, 2019

Pharmacy Service4D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 25, 2025 · Standard · F761 · Corrected October 1, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    August 15, 2022 · Standard · F760 · Corrected October 10, 2022

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 4, 2018 · Standard · F755 · Corrected February 9, 2019

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 4, 2018 · Standard · F761 · Corrected February 9, 2019

Nutrition and Dietary3E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 25, 2025 · Standard · F812 · Corrected October 1, 2025

  2. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    August 15, 2022 · Standard · F804 · Corrected October 10, 2022

  3. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    August 15, 2022 · Standard · F806 · Corrected October 10, 2022

Freedom from Abuse, Neglect, and Exploitation2E
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    July 25, 2025 · Standard · F605 · Corrected October 1, 2025

  2. E

    Respond appropriately to all alleged violations.

    August 15, 2022 · Standard · F610 · Corrected October 10, 2022

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 25, 2025 · Standard · F656 · Corrected October 1, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 4, 2018 · Standard · F656 · Corrected April 2, 2019

Nursing and Physician Services2E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    August 15, 2022 · Standard · F725 · Corrected October 10, 2022

  2. D

    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    August 15, 2022 · Standard · F728 · Corrected October 10, 2022

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    July 25, 2025 · Standard · F880 · Corrected October 1, 2025

Environmental1D
  1. D

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    August 15, 2022 · Standard · F925 · Corrected October 10, 2022

Administration1D
  1. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    December 4, 2018 · Standard · F770 · Corrected February 9, 2019

Inspection history

  1. 2025-07-25

    8 health deficiencies · 7 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  2. 2022-08-15

    16 health deficiencies · 10 fire-safety deficiencies

    Top issue: Resident Rights (5 deficiencies)

  3. 2018-12-04

    9 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 19 min of nursing staff time a day, 43 min of it from a registered nurse.

This home

4 h 19 min

Maryland average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 19% of nursing staff and 35% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$66,671 in federal fines on record over the past three years.

DatePenaltyAmount
2025-04-04Fine$66,671

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse1.41.31.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts worse1.41.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better98.5%93.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.7 pts better97.8%96.1%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.1 pts worse4.6%2.5%3.2%
Percentage of long-stay residents who have depressive symptoms22.8 pts better1.0%23.8%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts worse6.2%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.7 pts worse17.5%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.8 pts worse19.9%14.1%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened11.8 pts better8.1%19.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased10.8 pts better8.8%19.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same0.5%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better0.7%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.7 pts better22.5%24.2%18.3%
Percentage of long-stay residents with pressure ulcers0.6 pts better5.1%5.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.5 pts better83.2%79.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.3 pts worse11.7%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.2 pts worse3.3%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.6 pts better90.9%81.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.8 pts worse23.0%20.2%23.4%

·

Who owns and runs it

11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Comptroller Of Maryland Central Payroll BureauDirect Ownership Interest · Organization0%2 facilities
Comptroller Of Maryland Central Payroll BureauOperational/Managerial Control · Organization0%2 facilities
Comptroller Of Maryland Central Payroll BureauAdp Of The SNF · Organization0%2 facilities
Karim, ShahanaAdp Of The SNF · Individual0%2 facilities
Larose, TinaOperational/Managerial Control · Individual0%1 facilities
Larose, TinaAdp Of The SNF · Individual0%1 facilities
Murphy, SharonCorporate Director · Individual0%1 facilities
Pantzer, PeterCorporate Officer · Individual0%1 facilities
Pantzer, PeterAdp Of The SNF · Individual0%1 facilities
Pruitthealth Veteran Services - Maryland, Inc.Operational/Managerial Control · Organization0%1 facilities
Pruitthealth Veteran Services - Maryland, Inc.Adp Of The SNF · Organization0%1 facilities

·

Fire safety

20 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. E

    Inspect, test, and maintain automatic sprinkler systems.

    July 25, 2025 · K353 · Corrected October 15, 2025

  2. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    July 25, 2025 · K372 · Corrected October 15, 2025

  3. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 25, 2025 · K345 · Corrected October 15, 2025

  4. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 15, 2022 · K345 · Corrected September 12, 2022

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 15, 2022 · K353 · Corrected September 12, 2022

  6. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    August 15, 2022 · K355 · Corrected September 12, 2022

  7. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    December 4, 2018 · K321 · Corrected January 31, 2019

Gas, Vacuum, and Electrical Systems5F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 25, 2025 · K918 · Corrected October 15, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    July 25, 2025 · K920 · Corrected October 15, 2025

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 15, 2022 · K918 · Corrected September 12, 2022

  4. E

    Meet requirements for the use of electrical equipment.

    August 15, 2022 · K919 · Corrected September 12, 2022

  5. C

    Ensure that testing and maintenance of electrical equipment is performed.

    December 4, 2018 · K921 · Corrected January 31, 2019

Egress5E
  1. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    July 25, 2025 · K223 · Corrected October 15, 2025

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    July 25, 2025 · K211 · Corrected October 15, 2025

  3. E

    Install proper backup exit lighting.

    August 15, 2022 · K281 · Corrected September 12, 2022

  4. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    August 15, 2022 · K223 · Corrected September 12, 2022

  5. C

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    December 4, 2018 · K225 · Corrected January 31, 2019

Miscellaneous2F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    August 15, 2022 · K761 · Corrected September 12, 2022

  2. D

    Have restrictions on the use of portable space heaters.

    August 15, 2022 · K781 · Corrected September 12, 2022

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    August 15, 2022 · K511 · Corrected September 12, 2022

·

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