Federal inspection record · CMS data as of October 1, 2026

Chandler Post Acute And Rehabilitation

2121 West Elgin Street, Chandler, AZ · (480) 899-6717

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
105
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 24, 1985

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Arizona homes

Chandler Post Acute And Rehabilitation carries 67 inspection points. That is fewer than 12% of Arizona's 139 rated homes.

5★4★3★2★1★+5 homes above 105.7505102550100inspection points → fewer is better on the leftThis home · 67 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9.5 pts
  • 4★ 9.5–23 pts
  • 3★ 23–38 pts
  • 2★ 38–59 pts
  • 1★ over 59 pts

Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

25 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 22 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 12, 2025 · Standard inspection · Quality of Life and Care · F684 · Corrected February 12, 2026

Everything else, by area of care

Freedom from Abuse, Neglect, and Exploitation7D
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    December 12, 2025 · Standard · F604 · Corrected February 12, 2026

  2. D

    Respond appropriately to all alleged violations.

    December 12, 2025 · Standard · F610 · Corrected February 12, 2026

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 20, 2025 · Complaint · F600 · Corrected December 21, 2025

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 20, 2025 · Complaint · F609 · Corrected December 21, 2025

  5. D

    Respond appropriately to all alleged violations.

    November 20, 2025 · Complaint · F610 · Corrected December 21, 2025

  6. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 17, 2025 · Complaint · F609 · Corrected November 16, 2025

  7. D

    Respond appropriately to all alleged violations.

    November 17, 2025 · Complaint · F610 · Corrected November 16, 2025

Resident Assessment and Care Planning5D
  1. D

    Ensure each resident receives an accurate assessment.

    December 12, 2025 · Standard · F641 · Corrected February 12, 2026

  2. D

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    December 12, 2025 · Standard · F646 · Corrected February 12, 2026

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    December 12, 2025 · Complaint · F658 · Corrected February 12, 2026

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 1, 2024 · Complaint · F658 · Corrected December 16, 2024

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 20, 2022 · Standard · F658 · Corrected December 2, 2022

Resident Rights4D
  1. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    December 12, 2025 · Standard · F552 · Corrected February 12, 2026

  2. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    October 20, 2022 · Standard · F554 · Corrected December 2, 2022

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    October 20, 2022 · Standard · F578 · Corrected October 20, 2022

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    October 20, 2022 · Standard · F580 · Corrected December 2, 2022

Quality of Life and Care4D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 2, 2024 · Complaint · F684 · Corrected May 17, 2024

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 7, 2023 · Complaint · F684 · Corrected March 4, 2024

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 20, 2022 · Standard · F689 · Corrected December 2, 2022

  4. D

    Provide enough food/fluids to maintain a resident's health.

    October 20, 2022 · Standard · F692 · Corrected December 2, 2022

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    December 12, 2025 · Standard · F880 · Corrected February 12, 2026

  2. D

    Provide and implement an infection prevention and control program.

    October 17, 2023 · Complaint · F880 · Corrected November 17, 2023

Environmental1E
  1. E

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    December 12, 2025 · Complaint · F919 · Corrected February 12, 2026

Nutrition and Dietary1D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 12, 2025 · Standard · F812 · Corrected February 12, 2026

Inspection history

  1. 2025-12-12

    15 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (7 deficiencies)

  2. 2023-12-07

    1 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (1 deficiency)

  3. 2022-10-20

    9 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 55 min of nursing staff time a day, 1 h 1 min of it from a registered nurse.

This home

3 h 55 min

Arizona average

4 h 5 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 44% of nursing staff and 38% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.7 pts better99.5%96.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.4 pts worse2.7%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms0.7 pts better3.0%3.7%13.5%
Percentage of long-stay residents who lose too much weight0.3 pts better5.1%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.9 pts worse30.3%21.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.5 pts better9.1%10.6%15.4%
Percentage of long-stay residents who were physically restrained3 pts worse3.3%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.4 pts better7.3%11.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.4 pts better3.2%10.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.4 pts worse2.1%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better0.5%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.1 pts better18.2%20.3%18.3%
Percentage of long-stay residents with pressure ulcers3.8 pts better0.5%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.4 pts better99.0%92.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.5 pts worse14.5%10.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts better0.2%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine7.1 pts better95.0%87.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.3 pts worse27.8%23.5%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Burnam, SoonCorporate Officer · Individual0%353 facilities
Ensign Services IncAdp Of The SNF · Organization0%299 facilities
Jones, BrettManaging Control - Governing Body · Individual0%1 facilities
Jones, BrettOperational/Managerial Control · Individual0%1 facilities
Jones, BrettAdp Of The SNF · Individual0%1 facilities
Keetch, ChadCorporate Officer · Individual0%301 facilities
Monks, ChandlerCorporate Officer · Individual0%10 facilities
Peterson, ForrestCorporate Director · Individual0%42 facilities
Port, BarryManaging Control - Governing Body · Individual0%203 facilities
Qamar, WaqasManaging Control - Governing Body · Individual0%3 facilities
Qamar, WaqasOperational/Managerial Control · Individual0%3 facilities
Qamar, WaqasAdp Of The SNF · Individual0%3 facilities
Sato, AmiCorporate Officer · Individual0%151 facilities

·

Fire safety

1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke1D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    October 20, 2022 · K321 · Corrected November 21, 2022

·

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