Federal inspection record · CMS data as of October 1, 2026

Cedarburg Health Services

N27 W5707 Lincoln Blvd, Cedarburg, WI · (262) 376-7676

CMS overall rating

3 of 5

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Certified beds
50
Residents per day
45
Ownership
For-Profit
Chain
North Shore Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 27, 1995

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    −1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

Cedarburg Health Services carries 27 inspection points. That is fewer than 74% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 27 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

23 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 22 4 pts
E 1 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Rights6D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 29, 2026 · Standard · F550 · Corrected May 22, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 23, 2025 · Standard · F580 · Corrected February 19, 2025

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    October 4, 2024 · Complaint · F558 · Corrected October 25, 2024

  4. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    October 4, 2024 · Complaint · F585 · Corrected October 25, 2024

  5. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    November 29, 2023 · Standard · F554 · Corrected December 29, 2023

  6. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    November 29, 2023 · Standard · F578 · Corrected December 29, 2023

Quality of Life and Care6E
  1. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 29, 2026 · Standard · F686 · Corrected May 22, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 23, 2025 · Standard · F689 · Corrected February 19, 2025

  3. E

    Provide enough food/fluids to maintain a resident's health.

    April 4, 2024 · Complaint · F692 · Corrected April 30, 2024

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 29, 2023 · Standard · F689 · Corrected December 29, 2023

  5. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 29, 2023 · Standard · F690 · Corrected December 29, 2023

  6. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    November 29, 2023 · Standard · F698 · Corrected December 29, 2023

Freedom from Abuse, Neglect, and Exploitation5D
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    April 29, 2026 · Standard · F604 · Corrected May 22, 2026

  2. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 4, 2024 · Complaint · F607 · Corrected April 30, 2024

  3. D

    Respond appropriately to all alleged violations.

    April 4, 2024 · Complaint · F610 · Corrected April 30, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 7, 2023 · Complaint · F609 · Corrected December 5, 2023

  5. D

    Respond appropriately to all alleged violations.

    November 7, 2023 · Complaint · F610 · Corrected December 5, 2023

Pharmacy Service4D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 23, 2025 · Standard · F755 · Corrected February 19, 2025

  2. D

    Ensure medication error rates are not 5 percent or greater.

    January 23, 2025 · Standard · F759 · Corrected February 19, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 23, 2025 · Standard · F761 · Corrected February 19, 2025

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 29, 2023 · Complaint · F755 · Corrected December 29, 2023

Infection Control2D
  1. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    April 29, 2026 · Standard · F883 · Corrected May 22, 2026

  2. D

    Provide and implement an infection prevention and control program.

    January 23, 2025 · Standard · F880 · Corrected February 19, 2025

Inspection history

  1. 2026-04-29

    4 health deficiencies · 2 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

  2. 2025-01-23

    8 health deficiencies · 7 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  3. 2023-11-29

    11 health deficiencies · 4 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 27 min of nursing staff time a day, 53 min of it from a registered nurse.

This home

4 h 27 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 43% of nursing staff and 56% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.3 pts worse2.91.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better2.02.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.3 pts worse95.7%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.3 pts better97.9%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts better3.1%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms5.3 pts better0.7%6.0%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts better4.1%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.5 pts better12.3%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication19.1 pts worse35.0%15.9%15.4%
Percentage of long-stay residents who were physically restrained9.8 pts worse9.9%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.9 pts worse24.9%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.7 pts worse22.5%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts worse2.7%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection5.3 pts worse8.0%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.8 pts worse26.4%23.6%18.3%
Percentage of long-stay residents with pressure ulcers2.7 pts worse7.6%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.8 pts worse83.1%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit9.5 pts worse25.1%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same1.2%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.2 pts worse80.0%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission16.2 pts worse38.7%22.5%23.4%

·

Who owns and runs it

4 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Nshf Operations LLC5% Or Greater Direct Ownership Interest · Organization100%20 facilities
Mills, David5% Or Greater Indirect Ownership Interest · Individual20%38 facilities
Hoehn, JeffreyW-2 Managing Employee · Individual0%57 facilities
North Shore Healthcare LLCOperational/Managerial Control · Organization0%55 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4E
  1. E

    Install a fire alarm system that can be heard throughout the facility.

    April 29, 2026 · K341 · Corrected May 22, 2026

  2. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    April 29, 2026 · K374 · Corrected May 22, 2026

  3. E

    Inspect, test, and maintain automatic sprinkler systems.

    January 23, 2025 · K353 · Corrected February 5, 2025

  4. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    November 29, 2023 · K321 · Corrected December 29, 2023

Emergency Preparedness2F
  1. F

    Establish policies and procedures including evacuation.

    January 23, 2025 · E20 · Corrected February 17, 2025

  2. F

    Conduct testing and exercise requirements.

    January 23, 2025 · E39 · Corrected February 14, 2025

Miscellaneous2F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    January 23, 2025 · K761 · Corrected January 28, 2025

  2. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    November 29, 2023 · K741 · Corrected December 29, 2023

Egress2E
  1. E

    Provide rooms that can be unlocked from inside without a key.

    January 23, 2025 · K221 · Corrected January 24, 2025

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 23, 2025 · K222 · Corrected January 30, 2025

Gas, Vacuum, and Electrical Systems2F
  1. F

    Ensure proper usage of power strips and extension cords.

    November 29, 2023 · K920 · Corrected December 29, 2023

  2. D

    Have proper medical gas storage and administration areas.

    November 29, 2023 · K923 · Corrected December 29, 2023

Services1E
  1. E

    Have properly installed electrical wiring and gas equipment.

    January 23, 2025 · K511 · Corrected January 28, 2025

·

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