Bronx, NY

Casa Promesa

2-star overall rating with 1-star inspections with $8,281 in total fines with 9 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

308 East 175 Street, Bronx, NY

(718) 960-7603

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

108

Certified beds

Average residents

85

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1995-03-17

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.51

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.78

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

4.20

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

1.43

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

3.50

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.30

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.74

CMS adjusted RN staffing hours

Adjusted total hours

6.08

CMS adjusted total nurse staffing hours

Case-mix index

0.95

Higher values indicate more complex resident acuity

RN turnover

30%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

32%

Annual nurse turnover · state 41% · national 46%

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 1 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Medicare spending per beneficiary Not Available
1.02
No data were submitted for this measure.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 12 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Staff COVID-19 vaccination coverage 4.76%
8.2%
3.4 pts worse
Numerator 6 · Denominator 126
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 85.5%
91.2%
5.7 pts worse
93.4%
7.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 90.3% · Q2 93.2% · Q3 83.5% · Q4 75.9% · 4Q avg 85.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.1%
95.3%
4.2 pts worse
95.5%
4.4 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.1%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.0%
0.7 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.4% · Q3 3.8% · Q4 2.5% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
18.5%
18.5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 3.5%
6.1%
2.6 pts better
5.4%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.3% · Q3 5.4% · Q4 3.9% · 4Q avg 3.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.8%
13.5%
2.3 pts worse
19.6%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.1% · Q2 16.9% · Q3 15.6% · Q4 16.7% · 4Q avg 15.8%
Percentage of long-stay residents who received an antipsychotic medication 43.2%
14.8%
28.4 pts worse
16.7%
26.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 38.5% · Q2 40.4% · Q3 46.3% · Q4 46.3% · 4Q avg 43.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 4.6%
15.1%
10.5 pts better
16.3%
11.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 7.4% · Q3 5.4% · Q4 5.1% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.6%
15.5%
6.9 pts better
14.9%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 12.7% · Q3 5.3% · Q4 6.6% · 4Q avg 8.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
0.6%
About the same
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 0.0% · Q3 0.0% · Q4 1.1% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.3%
1.4%
0.1 pts better
1.7%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.8% · Q2 0.0% · Q3 1.3% · Q4 1.3% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 5.0%
20.8%
15.8 pts better
19.8%
14.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 7.9% · Q3 5.8% · Q4 2.4% · 4Q avg 5.0%
Percentage of long-stay residents with pressure ulcers 3.6%
6.9%
3.3 pts better
5.1%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.2% · Q3 5.7% · Q4 5.3% · 4Q avg 3.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 17.9%
76.7%
58.8 pts worse
81.7%
63.8 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 32.1% · Q2 22.0% · Q3 7.5% · Q4 7.5% · 4Q avg 17.9%
Percentage of short-stay residents who newly received an antipsychotic medication 8.1%
1.2%
6.9 pts worse
1.6%
6.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 9.5% · 4Q avg 8.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 24.1%
78.8%
54.7 pts worse
79.7%
55.6 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 24.1%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-12-09 · Fire 2024-12-09

9 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2023-09-15 · Fire 2023-09-15

10 health deficiencies

Top issue: Environmental (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-05-13 · Fire 2022-05-13

9 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

7 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-12-09

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-02-13

D · Potential for more than minimal harm 2024-12-09

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-02-13

D · Potential for more than minimal harm 2024-12-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-02-13

F · Potential for more than minimal harm 2023-09-15

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-22

E · Potential for more than minimal harm 2023-09-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-15

E · Potential for more than minimal harm 2023-09-15

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-11-23

C · Minimal harm 2023-09-15

E1 · Emergency Preparedness Deficiencies

Fire Safety

Establish an Emergency Preparedness Program (EP).

Corrected 2023-10-18

C · Minimal harm 2023-09-15

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-23

C · Minimal harm 2023-09-15

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-09-23

E · Potential for more than minimal harm 2022-05-13

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2022-07-11

E · Potential for more than minimal harm 2022-05-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-05-13

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-05-13

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-07-11

C · Minimal harm 2022-05-13

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2022-08-03

C · Minimal harm 2022-05-13

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-08-03

C · Minimal harm 2022-05-13

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-07-11

Inspection history

Recent health citations

J · Immediate jeopardy 2025-05-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-18

E · Potential for more than minimal harm 2024-12-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-01-31

E · Potential for more than minimal harm 2024-12-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-01-31

E · Potential for more than minimal harm 2024-12-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-31

D · Potential for more than minimal harm 2024-12-09

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-01-31

D · Potential for more than minimal harm 2024-12-09

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-31

D · Potential for more than minimal harm 2024-12-09

F882 · Infection Control Deficiencies

Health

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2025-01-31

C · Minimal harm 2024-12-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-01-31

B · Minimal harm 2024-12-09

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-01-31

D · Potential for more than minimal harm 2024-11-26

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-01-17

E · Potential for more than minimal harm 2023-09-15

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2023-11-13

E · Potential for more than minimal harm 2023-09-15

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-11-13

E · Potential for more than minimal harm 2023-09-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-13

E · Potential for more than minimal harm 2023-09-15

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-11-13

E · Potential for more than minimal harm 2023-09-15

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-11-13

D · Potential for more than minimal harm 2023-09-15

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-11-13

D · Potential for more than minimal harm 2023-09-15

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-11-13

D · Potential for more than minimal harm 2023-09-15

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-11-13

D · Potential for more than minimal harm 2023-09-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-13

C · Minimal harm 2023-09-15

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2023-11-13

D · Potential for more than minimal harm 2023-08-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-10-13

D · Potential for more than minimal harm 2023-08-24

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-10-13

E · Potential for more than minimal harm 2022-05-13

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-07-11

E · Potential for more than minimal harm 2022-05-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-05-13

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-05-13

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-05-13

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-05-13

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-07-11

Penalties and ownership

What sits behind the stars

$8,281 2025-05-28

Fine

Fine · fine $8,281

Fine

Ownership

Acacia Network Inc

Operational/Managerial Control · Organization

0% 1 facilities 2009-05-21
Akhere, Bright

Operational/Managerial Control · Individual

0% 1 facilities 2025-08-01
Akhere, Bright

Corporate Director · Individual

0% 1 facilities 2025-08-11
Collymore, David

Operational/Managerial Control · Individual

0% 1 facilities 2019-07-01
Collymore, David

Corporate Director · Individual

0% 1 facilities 2019-07-01
Gatell, Vicky

Operational/Managerial Control · Individual

0% 1 facilities 2021-09-01
Gatell, Vicky

Corporate Director · Individual

0% 1 facilities 2021-09-01
Isales, Cynthia

Corporate Director · Individual

0% 1 facilities 2020-01-01
Peterson, Kalani

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Quiles, Frank

Corporate Director · Individual

0% 1 facilities 2020-01-01
Quintana-Velasquez, Alejandro

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Ramirez, Iris

Corporate Director · Individual

0% 1 facilities 2011-04-08
Rodriguez, Jose

Corporate Director · Individual

0% 1 facilities 2019-07-01
Russi, Raul

Operational/Managerial Control · Individual

0% 1 facilities 2009-05-21
Russi, Raul

Corporate Director · Individual

0% 1 facilities 2009-05-21
Sepulveda, Dennis

Corporate Director · Individual

0% 1 facilities 2020-01-01
Socarras-Rosa, Joel

Corporate Director · Individual

0% 1 facilities 2020-01-01

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