Jacksonville, NC

Carolina Rivers Nursing and Rehabilitation Center

5-star overall rating with 5-star inspections with $4,271 in total fines with 6 fire-safety deficiencies in the latest cycle

1839 Onslow Drive Extension, Jacksonville, NC

(910) 455-3610

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

101

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Principle Long Term Care

Operator or chain grouping

Approved since

1971-02-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.53

Registered nurse staffing

LPN hours / resident day

0.90

Licensed practical nurse staffing

Aide hours / resident day

2.21

Nurse aide staffing

Weekend hours

3.26

Weekend nurse staffing

RN turnover

67%

Annual RN turnover

Total nurse turnover

66%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
1.8
0.1 pts worse
1.9
About the same
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 3.0
1.8
1.2 pts worse
1.8
1.2 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.2%
91.5%
3.7 pts better
93.4%
1.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
94.1%
4.8 pts better
95.5%
3.4 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.7%
3.6%
0.9 pts better
3.3%
0.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 4.2%
4.8%
0.6 pts better
11.4%
7.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 6.8%
7.2%
0.4 pts better
5.4%
1.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.6%
21.6%
4 pts better
19.6%
2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 10.8%
15.0%
4.2 pts better
16.7%
5.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 21.3%
21.5%
0.2 pts better
16.3%
5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 14.9%
16.8%
1.9 pts better
14.9%
About the same
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.8%
0.9%
1.9 pts worse
1.0%
1.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.4%
2.6%
0.2 pts better
1.7%
0.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 6.5%
21.2%
14.7 pts better
19.8%
13.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 6.2%
6.0%
0.2 pts worse
5.1%
1.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 42.4%
79.9%
37.5 pts worse
81.7%
39.3 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 17.9%
13.2%
4.7 pts worse
12.0%
5.9 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.8%
1.5%
0.3 pts worse
1.6%
0.2 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 41.0%
78.1%
37.1 pts worse
79.7%
38.7 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.1%
22.9%
7.2 pts worse
23.9%
6.2 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-12-12 · Fire 2024-08-16

0 health deficiencies

No concentrated health issue counts in this cycle.

6 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2024-08-16 · Fire 2023-05-15

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

2 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 3 Health 2023-05-15 · Fire 2022-01-14

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-08-16

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2025-01-05

F · Potential for more than minimal harm 2024-08-16

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-01-05

D · Potential for more than minimal harm 2024-08-16

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-01-05

D · Potential for more than minimal harm 2024-08-16

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-01-05

D · Potential for more than minimal harm 2024-08-16

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-01-05

D · Potential for more than minimal harm 2024-08-16

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-05

D · Potential for more than minimal harm 2023-05-15

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-30

D · Potential for more than minimal harm 2023-05-15

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-07-30

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-10-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-16

D · Potential for more than minimal harm 2024-08-16

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-10-01

D · Potential for more than minimal harm 2024-08-16

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-10-01

B · Minimal harm 2024-08-16

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-09-04

E · Potential for more than minimal harm 2023-05-15

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-05-15

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-05-15

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-06-12

Penalties and ownership

What sits behind the stars

$4,271 2024-08-16

Fine

Fine · fine $4,271

Fine

Ownership

Principle It Services, Inc.

5% Or Greater Direct Ownership Interest · Organization

50% 43 facilities 2011-01-01
Principle Long Term Care, Inc.

5% Or Greater Direct Ownership Interest · Organization

50% 44 facilities 2011-01-01
Boice, Gale

Corporate Officer · Individual

0% 44 facilities 2018-03-05
Hill, Raymond

5% Or Greater Direct Ownership Interest · Individual

0% 43 facilities 2011-01-01
Hill, Robert

5% Or Greater Direct Ownership Interest · Individual

0% 43 facilities 2011-01-01
Hill, Stephen

5% Or Greater Direct Ownership Interest · Individual

0% 43 facilities 2011-01-01
Johnson, Dianne

Corporate Director · Individual

0% 43 facilities 2011-01-01
Karstetter, Brian

Operational/Managerial Control · Individual

0% 3 facilities 2018-05-15
Principle It Services, Inc.

Operational/Managerial Control · Organization

0% 43 facilities 2011-01-01
Principle Long Term Care, Inc.

Operational/Managerial Control · Organization

0% 44 facilities 2011-01-01

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