Federal inspection record · CMS data as of October 1, 2026

Care One At Millbury

312 Millbury Avenue, Millbury, MA · (978) 870-3397

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
154
Residents per day
140
Ownership
For-Profit
Chain
Careone
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 23, 1997

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

Care One At Millbury carries 109 inspection points. That is fewer than 7% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 109 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

37 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 5 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 28 4 pts
E 4 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (5)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 19, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected December 17, 2025

  2. G

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 25, 2025 · Standard inspection · Resident Rights · F580 · Corrected June 2, 2025

  3. G

    Provide safe, appropriate pain management for a resident who requires such services.

    April 25, 2025 · Standard inspection · Quality of Life and Care · F697 · Corrected June 2, 2025

  4. G

    Ensure that residents are free from significant medication errors.

    April 3, 2024 · Complaint inspection · Pharmacy Service · F760 · Corrected January 30, 2024

  5. G

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    August 16, 2022 · Standard inspection · Quality of Life and Care · F698 · Corrected September 19, 2022

Everything else, by area of care

Resident Assessment and Care Planning7D
  1. D

    Ensure each resident receives an accurate assessment.

    April 25, 2025 · Standard · F641 · Corrected June 2, 2025

  2. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    February 2, 2024 · Standard · F644 · Corrected March 18, 2024

  3. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    February 2, 2024 · Standard · F655 · Corrected March 18, 2024

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 2, 2024 · Standard · F656 · Corrected March 18, 2024

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 2, 2024 · Standard · F657 · Corrected March 18, 2024

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 2, 2024 · Standard · F842 · Corrected March 18, 2024

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 16, 2022 · Standard · F656 · Corrected September 19, 2022

Quality of Life and Care7D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 25, 2025 · Standard · F677 · Corrected June 2, 2025

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 25, 2025 · Standard · F684 · Corrected June 2, 2025

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 25, 2025 · Standard · F690 · Corrected June 2, 2025

  4. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    April 25, 2025 · Standard · F694 · Corrected June 2, 2025

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 2, 2024 · Standard · F677 · Corrected March 18, 2024

  6. D

    Assist a resident in gaining access to vision and hearing services.

    February 2, 2024 · Standard · F685 · Corrected March 18, 2024

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 16, 2022 · Standard · F695 · Corrected September 19, 2022

Resident Rights5D
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    March 17, 2026 · Complaint · F578 · Corrected March 7, 2026

  2. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    April 25, 2025 · Standard · F561 · Corrected June 2, 2025

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    August 16, 2022 · Standard · F578 · Corrected September 19, 2022

  4. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    August 16, 2022 · Standard · F623 · Corrected September 19, 2022

  5. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    August 16, 2022 · Standard · F625 · Corrected September 19, 2022

Infection Control5E
  1. D

    Provide and implement an infection prevention and control program.

    April 25, 2025 · Standard · F880 · Corrected June 2, 2025

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    April 25, 2025 · Standard · F883 · Corrected June 2, 2025

  3. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    April 25, 2025 · Standard · F887 · Corrected June 2, 2025

  4. E

    Provide and implement an infection prevention and control program.

    August 16, 2022 · Standard · F880 · Corrected September 19, 2022

  5. E

    Perform COVID19 testing on residents and staff.

    August 16, 2022 · Standard · F886 · Corrected September 19, 2022

Pharmacy Service4E
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 14, 2026 · Complaint · F761 · Corrected May 29, 2026

  2. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 25, 2025 · Standard · F755 · Corrected June 2, 2025

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    February 2, 2024 · Standard · F758 · Corrected March 18, 2024

  4. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    August 16, 2022 · Standard · F756 · Corrected September 19, 2022

Nutrition and Dietary3D
  1. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    April 25, 2025 · Standard · F804 · Corrected June 2, 2025

  2. D

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    April 25, 2025 · Standard · F808 · Corrected June 2, 2025

  3. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 16, 2022 · Standard · F812 · Corrected September 19, 2022

Administration1E
  1. E

    Have a plan that describes the process for conducting QAPI and QAA activities.

    April 25, 2025 · Standard · F865 · Corrected June 2, 2025

Inspection history

  1. 2025-04-25

    18 health deficiencies · 12 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  2. 2024-02-02

    8 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

  3. 2022-08-16

    11 health deficiencies · 9 fire-safety deficiencies

    Top issue: Resident Rights (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 45 min of nursing staff time a day, 37 min of it from a registered nurse.

This home

3 h 45 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 39% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$95,328 in federal fines on record over the past three years.

DatePenaltyAmount
2025-11-19Fine$12,628
2025-04-25Fine$72,173
2024-02-02Fine$10,527

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse2.11.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse1.51.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.1 pts better100.0%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.3 pts better95.8%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.2 pts better1.2%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms2.8 pts worse20.2%17.4%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts worse6.4%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.5 pts worse20.0%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.1 pts better12.4%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.7 pts better12.2%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.9 pts better14.9%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts better0.5%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.4 pts worse22.8%20.4%18.3%
Percentage of long-stay residents with pressure ulcers3.3 pts better0.9%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine19.2 pts better98.1%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.6 pts better9.2%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.9%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine12.1 pts better90.2%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.3 pts worse28.0%25.7%23.4%

·

Who owns and runs it

8 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Baruch, DavidW-2 Managing Employee · Individual0%37 facilities
Baruch, DavidCorporate Officer · Individual0%37 facilities
Care Realty, LLC5% Or Greater Indirect Ownership Interest · Organization0%20 facilities
Des-I 2016 Grat5% Or Greater Indirect Ownership Interest · Organization0%18 facilities
Healthbridge Management LLCOperational/Managerial Control · Organization0%35 facilities
Straus, Daniel5% Or Greater Indirect Ownership Interest · Individual0%37 facilities
Straus, Moshael5% Or Greater Indirect Ownership Interest · Individual0%6 facilities
Thci Of Massachusetts, LLC5% Or Greater Direct Ownership Interest · Organization0%15 facilities

·

Fire safety

21 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Have an enclosure around a vertical opening shaft.

    April 25, 2025 · K311 · Corrected June 9, 2025

  2. F

    Provide properly protected cooking facilities.

    April 25, 2025 · K324 · Corrected June 9, 2025

  3. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 25, 2025 · K321 · Corrected June 9, 2025

  4. D

    Install corridor and hallway doors that block smoke.

    April 25, 2025 · K363 · Corrected June 9, 2025

  5. D

    Install an approved automatic sprinkler system.

    August 16, 2022 · K351 · Corrected October 6, 2022

  6. C

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    August 16, 2022 · K372 · Corrected October 6, 2022

Gas, Vacuum, and Electrical Systems6F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 25, 2025 · K918 · Corrected June 9, 2025

  2. F

    Ensure proper usage of power strips and extension cords.

    April 25, 2025 · K920 · Corrected June 9, 2025

  3. E

    Have proper medical gas storage and administration areas.

    April 25, 2025 · K923 · Corrected June 9, 2025

  4. D

    Meet requirements for the installation and maintenance of electrical systems.

    August 16, 2022 · K911 · Corrected October 6, 2022

  5. D

    Have generator or other power source capable of supplying service within 10 seconds.

    August 16, 2022 · K918 · Corrected October 6, 2022

  6. C

    Ensure proper usage of power strips and extension cords.

    August 16, 2022 · K920 · Corrected October 6, 2022

Egress4F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    April 25, 2025 · K222 · Corrected June 9, 2025

  2. F

    Meet other general requirements that are deficient.

    August 16, 2022 · K300 · Corrected October 6, 2022

  3. D

    Have properly located and lighted "Exit" signs.

    August 16, 2022 · K293 · Corrected October 6, 2022

  4. C

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 16, 2022 · K211 · Corrected October 6, 2022

Miscellaneous3F
  1. F

    Provide a written emergency evacuation plan.

    April 25, 2025 · K711 · Corrected June 9, 2025

  2. E

    Have simulated fire drills held at unexpected times.

    April 25, 2025 · K712 · Corrected June 9, 2025

  3. D

    Have restrictions on the use of portable space heaters.

    August 16, 2022 · K781 · Corrected October 6, 2022

Emergency Preparedness2F
  1. F

    Establish policies and procedures including evacuation.

    April 25, 2025 · E20 · Corrected June 9, 2025

  2. F

    Establish policies and procedures for sheltering.

    April 25, 2025 · E22 · Corrected June 9, 2025

·

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