Federal inspection record · CMS data as of October 1, 2026

Brookdale Westlake Village

28450 Westlake Village Drive, Westlake, OH · (440) 892-6200

CMS overall rating

5 of 5

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Certified beds
60
Residents per day
55
Ownership
For-Profit
Chain
Brookdale Senior Living
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 3, 2009

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

Brookdale Westlake Village carries 24 inspection points. That is fewer than 82% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 24 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

10 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 7 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care3D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 22, 2026 · Complaint · F677 · Corrected May 16, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 6, 2023 · Complaint · F689 · Corrected September 13, 2023

  3. D

    Provide activities to meet all resident's needs.

    October 20, 2022 · Standard · F679 · Corrected November 30, 2022

Pharmacy Service2D
  1. D

    Ensure that residents are free from significant medication errors.

    August 17, 2026 · Complaint · F760 · Not yet marked corrected

  2. D

    Ensure that residents are free from significant medication errors.

    October 3, 2024 · Complaint · F760 · Corrected December 2, 2024

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    April 22, 2026 · Complaint · F880 · Corrected May 16, 2026

  2. D

    Provide and implement an infection prevention and control program.

    November 15, 2019 · Standard · F880 · Corrected December 18, 2019

Nutrition and Dietary1E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    April 22, 2026 · Complaint · F804 · Corrected May 16, 2026

Resident Rights1C
  1. C

    Reasonably accommodate the needs and preferences of each resident.

    April 22, 2026 · Complaint · F558 · Corrected May 16, 2026

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 6, 2023 · Complaint · F609 · Corrected October 7, 2023

Inspection history

  1. 2024-10-03

    6 health deficiencies · 8 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

  2. 2022-10-20

    1 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

  3. 2019-11-15

    3 health deficiencies · 3 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 4 h 27 min of nursing staff time a day, 1 h 5 min of it from a registered nurse.

This home

4 h 27 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 41% of nursing staff and 20% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.3 pts better100.0%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.5 pts better96.2%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.8 pts worse4.9%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms25.5 pts better6.1%31.6%13.5%
Percentage of long-stay residents who lose too much weight8 pts worse14.1%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.6 pts better16.9%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.9 pts better1.6%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.9 pts worse8.2%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.5 pts worse8.5%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts worse1.0%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6 pts better14.9%20.9%18.3%
Percentage of long-stay residents with pressure ulcers2.5 pts worse5.7%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine21.4 pts better99.8%78.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.5 pts better12.1%12.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better0.0%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine21.4 pts better97.8%76.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.1 pts worse28.5%24.4%23.4%

·

Who owns and runs it

38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bkd Fm Holding Company LLC5% Or Greater Direct Ownership Interest · Organization100%2 facilities
American Retirement CorporationAdp Of The SNF · Organization0%9 facilities
Arc Westlake Village, IncAdp Of The SNF · Organization0%1 facilities
Asher, JordanIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Bkd Fm Holding Company LLCAdp Of The SNF · Organization0%2 facilities
Brookdale Senior Living IncAdp Of The SNF · Organization0%7 facilities
Drayton, ClaudiaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Fioravanti, MarkIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Freed, VictoriaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Gendics, AugustineOperational/Managerial Control · Individual0%1 facilities
Hausman, JoshuaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%8 facilities
Jones Lang Lasalle Incorporated5% Or Greater Mortgage Interest · Organization0%2 facilities
Kaestner, HenryIndirect Ownership Interest · Individual0%4 facilities
Kaestner, HenryManaging Control - Governing Body · Individual0%4 facilities
Kaestner, HenryOperational/Managerial Control · Individual0%4 facilities
Kussow, DawnIndirect Ownership Interest · Individual0%10 facilities
Kussow, DawnOperational/Managerial Control · Individual0%10 facilities
La Marre, KevinOperational/Managerial Control · Individual0%11 facilities
La Marre, KevinIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%11 facilities
Lbmc PcAdp Of The SNF · Organization0%10 facilities
Mace, ElizabethIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Munoz, AnnaOperational/Managerial Control · Individual0%11 facilities
Nall, SuzanneOperational/Managerial Control · Individual0%1 facilities
Olson, ArdelleOperational/Managerial Control · Individual0%1 facilities
Panwar, RiturajOperational/Managerial Control · Individual0%1 facilities
Panwar, RiturajAdp Of The SNF · Individual0%1 facilities
Stengle, NikolasManaging Control - Governing Body · Individual0%10 facilities
Stengle, NikolasOperational/Managerial Control · Individual0%10 facilities
Walters Financial Services IncAdp Of The SNF · Organization0%10 facilities
Warren, DeniseIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
White, ChadwickIndirect Ownership Interest · Individual0%11 facilities
White, ChadwickManaging Control - Governing Body · Individual0%11 facilities
White, ChadwickCorporate Director · Individual0%11 facilities
White, ChadwickCorporate Officer · Individual0%11 facilities
White, ChadwickOperational/Managerial Control · Individual0%11 facilities
Wielansky, LeeIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Zraik, BassemOperational/Managerial Control · Individual0%3 facilities
Zraik, BassemAdp Of The SNF · Individual0%3 facilities

·

Fire safety

18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems6F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    October 3, 2024 · K914 · Corrected December 2, 2024

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    October 3, 2024 · K918 · Corrected December 2, 2024

  3. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    October 20, 2022 · K914 · Corrected November 30, 2022

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    October 20, 2022 · K918 · Corrected November 30, 2022

  5. F

    Ensure proper usage of power strips and extension cords.

    November 15, 2019 · K920 · Corrected December 18, 2019

  6. D

    Have proper medical gas storage and administration areas.

    November 15, 2019 · K923 · Corrected December 18, 2019

Smoke5F
  1. F

    Provide properly protected cooking facilities.

    October 3, 2024 · K324 · Corrected December 2, 2024

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    October 3, 2024 · K345 · Corrected December 2, 2024

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    October 3, 2024 · K353 · Corrected December 2, 2024

  4. E

    Install corridor and hallway doors that block smoke.

    October 3, 2024 · K363 · Corrected December 2, 2024

  5. F

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    October 20, 2022 · K374 · Corrected November 30, 2022

Egress2F
  1. F

    Install emergency lighting that can last at least 1 1/2 hours.

    October 3, 2024 · K291 · Corrected December 2, 2024

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    October 20, 2022 · K291 · Corrected November 30, 2022

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    October 3, 2024 · K521 · Corrected December 2, 2024

  2. E

    Have properly installed electrical wiring and gas equipment.

    October 20, 2022 · K511 · Corrected November 30, 2022

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    October 20, 2022 · K712 · Corrected November 30, 2022

  2. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    October 20, 2022 · K761 · Corrected November 30, 2022

Emergency Preparedness1F
  1. F

    Conduct testing and exercise requirements.

    November 15, 2019 · E39 · Corrected December 18, 2019

·

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