Federal inspection record · CMS data as of October 1, 2026

Bentwood Nursing & Rehab

1501 Charbonier Road, Florissant, MO · (314) 921-2700

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
116
Residents per day
98
Ownership
For-Profit
Chain
Mgm Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 16, 2003

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Missouri.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Missouri homes

Bentwood Nursing & Rehab carries 96.75 inspection points. That is fewer than 41% of Missouri's 479 rated homes.

5★4★3★2★1★+15 homes above 391.2505102550100200inspection points → fewer is better on the leftThis home · 96.75 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Missouri: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–54 pts
  • 3★ 54–93.75 pts
  • 2★ 93.75–159 pts
  • 1★ over 159 pts

Bars show every rated home in Missouri by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

61 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 43 4 pts
E 10 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 15, 2024 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected June 19, 2024

  2. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    February 2, 2024 · Complaint inspection · Quality of Life and Care · F678 · Corrected February 28, 2024

  3. K

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    May 6, 2022 · Standard inspection · Quality of Life and Care · F678 · Corrected June 15, 2022

  4. G

    Provide safe, appropriate pain management for a resident who requires such services.

    May 6, 2022 · Standard inspection · Quality of Life and Care · F697 · Corrected June 15, 2022

Everything else, by area of care

Quality of Life and Care24E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 26, 2026 · Complaint · F684 · Corrected July 22, 2026

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 24, 2026 · Standard · F677 · Corrected April 8, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 24, 2026 · Complaint · F684 · Corrected April 8, 2026

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 24, 2026 · Complaint · F686 · Corrected April 8, 2026

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    February 24, 2026 · Standard · F688 · Corrected April 8, 2026

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 24, 2026 · Standard · F689 · Corrected April 8, 2026

  7. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    February 24, 2026 · Standard · F690 · Corrected April 8, 2026

  8. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    February 24, 2026 · Complaint · F693 · Corrected April 8, 2026

  9. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 24, 2026 · Standard · F695 · Corrected April 8, 2026

  10. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 17, 2025 · Complaint · F689 · Corrected December 17, 2025

  11. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    November 17, 2025 · Complaint · F693 · Corrected December 17, 2025

  12. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 26, 2024 · Complaint · F684 · Corrected October 29, 2024

  13. D

    Provide appropriate foot care.

    September 26, 2024 · Complaint · F687 · Corrected October 29, 2024

  14. D

    Provide activities to meet all resident's needs.

    May 15, 2024 · Standard · F679 · Corrected June 19, 2024

  15. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    May 15, 2024 · Standard · F742 · Corrected June 19, 2024

  16. D

    Provide or get specialized rehabilitative services as required for a resident.

    March 6, 2024 · Complaint · F825 · Corrected February 28, 2024

  17. D

    Provide safe and appropriate respiratory care for a resident when needed.

    January 23, 2024 · Complaint · F695 · Corrected February 28, 2024

  18. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 6, 2022 · Standard · F677 · Corrected June 15, 2022

  19. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 6, 2022 · Standard · F689 · Corrected June 15, 2022

  20. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 6, 2022 · Standard · F688 · Corrected June 15, 2022

  21. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 6, 2022 · Standard · F690 · Corrected June 15, 2022

  22. D

    Provide enough food/fluids to maintain a resident's health.

    May 6, 2022 · Standard · F692 · Corrected June 15, 2022

  23. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    May 6, 2022 · Standard · F693 · Corrected June 15, 2022

  24. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    May 6, 2022 · Standard · F700 · Corrected June 15, 2022

Resident Rights11E
  1. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    February 24, 2026 · Complaint · F569 · Corrected April 8, 2026

  2. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    May 15, 2024 · Standard · F554 · Corrected June 19, 2024

  3. D

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    May 15, 2024 · Standard · F568 · Corrected June 19, 2024

  4. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    May 15, 2024 · Standard · F569 · Corrected June 19, 2024

  5. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    May 15, 2024 · Standard · F623 · Corrected June 19, 2024

  6. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    May 15, 2024 · Standard · F625 · Corrected June 19, 2024

  7. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    March 6, 2024 · Complaint · F561 · Corrected February 28, 2024

  8. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 6, 2022 · Standard · F584 · Corrected June 15, 2022

  9. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    May 6, 2022 · Standard · F569 · Corrected June 15, 2022

  10. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    May 6, 2022 · Standard · F580 · Corrected June 15, 2022

  11. B

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    May 6, 2022 · Standard · F623 · Corrected June 15, 2022

Infection Control6F
  1. E

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    February 24, 2026 · Standard · F882 · Corrected April 8, 2026

  2. D

    Provide and implement an infection prevention and control program.

    February 24, 2026 · Standard · F880 · Corrected April 8, 2026

  3. F

    Provide and implement an infection prevention and control program.

    May 15, 2024 · Standard · F880 · Corrected June 19, 2024

  4. E

    Implement a program that monitors antibiotic use.

    May 15, 2024 · Standard · F881 · Corrected June 19, 2024

  5. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 15, 2024 · Standard · F883 · Corrected June 19, 2024

  6. E

    Provide and implement an infection prevention and control program.

    May 6, 2022 · Standard · F880 · Corrected June 15, 2022

Resident Assessment and Care Planning5E
  1. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    May 15, 2024 · Standard · F645 · Corrected June 25, 2024

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 15, 2024 · Standard · F656 · Corrected June 19, 2024

  3. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    May 6, 2022 · Standard · F658 · Corrected June 15, 2022

  4. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    May 6, 2022 · Standard · F636 · Corrected June 15, 2022

  5. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    May 6, 2022 · Standard · F655 · Corrected June 15, 2022

Pharmacy Service4E
  1. D

    Ensure medication error rates are not 5 percent or greater.

    February 24, 2026 · Complaint · F759 · Corrected April 8, 2026

  2. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    May 15, 2024 · Standard · F758 · Corrected June 19, 2024

  3. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 6, 2022 · Standard · F761 · Corrected June 15, 2022

  4. D

    Ensure that residents are free from significant medication errors.

    May 6, 2022 · Standard · F760 · Corrected June 15, 2022

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 15, 2024 · Standard · F607 · Corrected June 19, 2024

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 13, 2024 · Complaint · F600 · Corrected March 6, 2024

Environmental2F
  1. F

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    May 6, 2022 · Standard · F919 · Corrected June 15, 2022

  2. D

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    May 6, 2022 · Standard · F909 · Corrected June 15, 2022

Administration2E
  1. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    May 6, 2022 · Standard · F867 · Corrected June 15, 2022

  2. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    May 6, 2022 · Standard · F849 · Corrected June 15, 2022

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 6, 2022 · Standard · F812 · Corrected June 15, 2022

Inspection history

  1. 2026-02-24

    15 health deficiencies · 15 fire-safety deficiencies

    Top issue: Quality of Life and Care (11 deficiencies)

  2. 2024-05-15

    15 health deficiencies · 16 fire-safety deficiencies

    Top issue: Resident Rights (5 deficiencies)

  3. 2022-05-06

    31 health deficiencies · 12 fire-safety deficiencies

    Top issue: Quality of Life and Care (14 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 39 min of nursing staff time a day, 23 min of it from a registered nurse.

This home

3 h 39 min

Missouri average

3 h 24 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 83% of nursing staff and 58% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$107,465 in federal fines on record over the past three years.

DatePenaltyAmount
2024-05-15Fine$73,450
2024-05-15Payment Denial · 4 day denial$0
2024-01-23Fine$34,015

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.72.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts worse2.62.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine51.7 pts worse32.3%84.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine55.1 pts worse35.7%90.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.1 pts better2.9%4.0%3.2%
Percentage of long-stay residents who have depressive symptoms18.8 pts worse38.8%20.0%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts better3.2%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.9 pts better16.7%25.6%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.2 pts better22.3%23.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.6 pts better6.2%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.4 pts better10.0%17.4%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts better0.0%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection2.2 pts better0.0%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.9 pts worse18.0%17.1%18.3%
Percentage of long-stay residents with pressure ulcers2.5 pts worse6.9%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine57.1 pts worse8.6%65.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.1 pts worse15.5%13.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better1.0%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine53.6 pts worse7.8%61.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1 pts worse26.7%25.7%23.4%

·

Who owns and runs it

5 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Yb Acquisition LLC5% Or Greater Direct Ownership Interest · Organization61%2 facilities
Jeremias, Baruch5% Or Greater Direct Ownership Interest · Individual39%25 facilities
Bienstock, JudahCorporate Director · Individual0%17 facilities
Lewis, TonyaW-2 Managing Employee · Individual0%1 facilities
Riggins, MichaelW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

43 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke17F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 24, 2026 · K345 · Corrected April 8, 2026

  2. E

    Inspect, test, and maintain automatic sprinkler systems.

    February 24, 2026 · K353 · Corrected April 8, 2026

  3. E

    Install corridor and hallway doors that block smoke.

    February 24, 2026 · K363 · Corrected May 3, 2026

  4. E

    Install properly constructed windows in hallway walls or doors.

    February 24, 2026 · K364 · Corrected May 3, 2026

  5. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    February 24, 2026 · K372 · Corrected April 8, 2026

  6. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    May 15, 2024 · K346 · Corrected June 19, 2024

  7. F

    Inspect, test, and maintain automatic sprinkler systems.

    May 15, 2024 · K353 · Corrected June 19, 2024

  8. F

    Install corridor and hallway doors that block smoke.

    May 15, 2024 · K363 · Corrected June 19, 2024

  9. E

    Install an approved automatic sprinkler system.

    May 15, 2024 · K351 · Corrected June 19, 2024

  10. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    May 15, 2024 · K372 · Corrected June 19, 2024

  11. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    May 15, 2024 · K374 · Corrected June 19, 2024

  12. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 6, 2022 · K345 · Corrected June 15, 2022

  13. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 6, 2022 · K321 · Corrected September 15, 2022

  14. E

    Provide properly protected cooking facilities.

    May 6, 2022 · K324 · Corrected June 15, 2022

  15. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 6, 2022 · K353 · Corrected June 29, 2022

  16. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    May 6, 2022 · K372 · Corrected June 29, 2022

  17. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    May 6, 2022 · K374 · Corrected September 15, 2022

Egress7E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    February 24, 2026 · K211 · Corrected April 8, 2026

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    February 24, 2026 · K222 · Corrected April 8, 2026

  3. E

    Install emergency lighting that can last at least 1 1/2 hours.

    February 24, 2026 · K291 · Corrected April 8, 2026

  4. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    May 15, 2024 · K211 · Corrected June 19, 2024

  5. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 15, 2024 · K222 · Corrected June 19, 2024

  6. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    May 15, 2024 · K223 · Corrected June 19, 2024

  7. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    May 6, 2022 · K211 · Corrected June 15, 2022

Gas, Vacuum, and Electrical Systems6F
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    February 24, 2026 · K918 · Corrected April 8, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 15, 2024 · K918 · Corrected June 19, 2024

  3. F

    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    May 15, 2024 · K926 · Corrected June 19, 2024

  4. E

    Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    May 15, 2024 · K908 · Corrected June 19, 2024

  5. E

    Have proper medical gas storage and administration areas.

    May 15, 2024 · K923 · Corrected June 19, 2024

  6. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 6, 2022 · K918 · Corrected September 15, 2022

Emergency Preparedness5F
  1. F

    Conduct testing and exercise requirements.

    February 24, 2026 · E39 · Corrected April 8, 2026

  2. F

    Develop and maintain an Emergency Preparedness Program (EP).

    February 24, 2026 · E4 · Corrected April 8, 2026

  3. F

    Address patient/client population and determine types of services needed.

    May 15, 2024 · E7 · Corrected June 19, 2024

  4. F

    List the names and contact information of those in the facility.

    May 6, 2022 · E30 · Corrected June 15, 2022

  5. F

    Implement emergency and standby power systems.

    May 6, 2022 · E41 · Corrected June 15, 2022

Miscellaneous5F
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    February 24, 2026 · K741 · Corrected April 8, 2026

  2. F

    Have simulated fire drills held at unexpected times.

    May 15, 2024 · K712 · Corrected June 19, 2024

  3. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    May 15, 2024 · K741 · Corrected June 19, 2024

  4. F

    Provide a written emergency evacuation plan.

    May 6, 2022 · K711 · Corrected June 15, 2022

  5. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    May 6, 2022 · K741 · Corrected June 15, 2022

Services2E
  1. E

    Meet other general requirements that are deficient.

    February 24, 2026 · K500 · Corrected April 8, 2026

  2. E

    Have properly installed electrical wiring and gas equipment.

    February 24, 2026 · K511 · Corrected April 8, 2026

Construction1E
  1. E

    Use approved construction type or materials.

    February 24, 2026 · K161 · Corrected April 8, 2026

·

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