Castro Valley, CA

Baywood Court Health Center

5-star overall rating with 5-star inspections with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

21966 Dolores Street, Castro Valley, CA

(510) 733-2102

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

56

Certified beds

Average residents

46

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2008-12-05

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.89

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.39

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.71

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

5.00

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

2.28

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.38

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.74

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.09

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.97

CMS adjusted RN staffing hours

Adjusted total hours

5.42

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

23%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,233

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

45.34

Composite VBP score used to determine payment impact.

Payment multiplier

0.9985

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.09

Baseline 18.77% · Performance 19.54% · Measure score 4.09 · Achievement 4.09 · Improvement 0

Healthcare-associated infections

0

Baseline 6.17% · Performance 7.78% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

7.05

Baseline 52.50% · Performance 34.85% · Measure score 7.05 · Achievement 7.05 · Improvement 5.88

Adjusted total nurse staffing

6.99

Baseline 4.74 hours · Performance 5.07 hours · Measure score 6.99 · Achievement 6.99 · Improvement 2.63

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.57%
10.72%
0.2 pts better
No Different than the National Rate · Eligible stays 190 · Observed rate 8.95% · Lower 95% interval 8.1%
Discharge to community 63.9%
50.57%
13.3 pts better
Better than the National Rate · Eligible stays 198 · Observed rate 62.63% · Lower 95% interval 56.25%
Medicare spending per beneficiary 1
1.02
About the same
Drug regimen review with follow-up 99.2%
95.27%
3.9 pts better
Numerator 124 · Denominator 125
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 125
Discharge self-care score 48.31%
53.69%
5.4 pts worse
Numerator 43 · Denominator 89
Discharge mobility score 47.19%
50.94%
3.8 pts worse
Numerator 42 · Denominator 89
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 125 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.78%
7.12%
0.7 pts worse
No Different than the National Rate · Eligible stays 121 · Observed rate 6.61% · Lower 95% interval 4.79%
Staff COVID-19 vaccination coverage 45.65%
8.2%
37.5 pts better
Numerator 42 · Denominator 92
Staff flu vaccination coverage 94.79%
42%
52.8 pts better
Numerator 91 · Denominator 96
Discharge function score 50.56%
56.45%
5.9 pts worse
Numerator 45 · Denominator 89
Transfer of health information to provider 85.19%
95.95%
10.8 pts worse
Numerator 23 · Denominator 27
Transfer of health information to patient 96.55%
96.28%
0.3 pts better
Numerator 84 · Denominator 87
Resident COVID-19 vaccinations up to date 61.97%
25.2%
36.8 pts better
Numerator 44 · Denominator 71

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.2
2.3
0.9 pts worse
1.9
1.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.2 · Observed 2.7 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.6
1.1 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.5 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.4%
98.2%
3.8 pts worse
95.5%
1.1 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.4%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
1.6%
1.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
6.8%
6.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 0.0%
4.1%
4.1 pts better
5.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.4%
13.7%
0.7 pts worse
19.6%
5.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.8% · Q2 14.3% · Q3 11.1% · Q4 18.2% · 4Q avg 14.4%
Percentage of long-stay residents who received an antipsychotic medication 1.2%
14.2%
13 pts better
16.7%
15.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 10.2%
11.0%
0.8 pts better
16.3%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 10.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 12.8%
10.7%
2.1 pts worse
14.9%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 8.0% · Q3 8.0% · Q4 0.0% · 4Q avg 12.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.6%
1.2%
0.4 pts worse
1.7%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 0.0% · Q3 0.0% · Q4 3.8% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 7.6%
10.9%
3.3 pts better
19.8%
12.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.2% · Q2 6.0% · Q3 6.3% · Q4 7.2% · 4Q avg 7.6%
Percentage of long-stay residents with pressure ulcers 3.5%
4.7%
1.2 pts better
5.1%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 5.2% · Q3 2.9% · Q4 3.3% · 4Q avg 3.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
94.0%
5.1 pts better
81.7%
17.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 99.0% · Q3 99.1% · Q4 99.1% · 4Q avg 99.1%
Percentage of short-stay residents who had an outpatient emergency department visit 12.4%
11.2%
1.2 pts worse
12.0%
0.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.4% · Observed 10.6% · Expected 9.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.2%
93.2%
4 pts better
79.7%
17.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 97.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.9%
23.2%
2.3 pts better
23.9%
3 pts better
Short Stay · 20240701-20250630 · Adjusted 20.9% · Observed 17.4% · Expected 19.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-11 · Fire 2024-10-11

4 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-03-16 · Fire 2023-03-16

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2019-10-10 · Fire 2019-10-10

3 health deficiencies

Top issue: Resident Rights (2 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-10-11

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-10-28

D · Potential for more than minimal harm 2024-10-11

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-10-28

C · Minimal harm 2024-10-11

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-10-28

C · Minimal harm 2024-10-11

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-28

F · Potential for more than minimal harm 2023-03-16

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-10

D · Potential for more than minimal harm 2023-03-16

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-04-10

D · Potential for more than minimal harm 2023-03-16

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-04-10

D · Potential for more than minimal harm 2023-03-16

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-04-10

D · Potential for more than minimal harm 2023-03-16

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2023-04-10

D · Potential for more than minimal harm 2023-03-16

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-04-10

D · Potential for more than minimal harm 2023-03-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-04-10

D · Potential for more than minimal harm 2023-03-16

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2023-04-10

F · Potential for more than minimal harm 2019-10-10

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-12-31

E · Potential for more than minimal harm 2019-10-10

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2019-12-31

E · Potential for more than minimal harm 2019-10-10

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-12-31

D · Potential for more than minimal harm 2019-10-10

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-12-31

C · Minimal harm 2019-10-10

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2019-12-31

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-10-11

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-11

E · Potential for more than minimal harm 2024-10-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-11

E · Potential for more than minimal harm 2024-10-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-11

D · Potential for more than minimal harm 2024-10-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-11

E · Potential for more than minimal harm 2023-03-16

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-04-25

E · Potential for more than minimal harm 2023-03-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-25

E · Potential for more than minimal harm 2023-03-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-25

E · Potential for more than minimal harm 2023-03-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-04-25

D · Potential for more than minimal harm 2023-03-16

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2023-04-25

D · Potential for more than minimal harm 2019-10-10

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-11-10

D · Potential for more than minimal harm 2019-10-10

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2019-11-10

D · Potential for more than minimal harm 2019-10-10

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-11-10

Penalties and ownership

What sits behind the stars

Ownership

Baywood Court

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2011-03-07
Johnson, Bruce

Corporate Director · Individual

0% 1 facilities 2017-05-26
Mahadevan, Dev

Corporate Director · Individual

0% 1 facilities 2009-12-02
Mahadevan, Dev

Corporate Officer · Individual

0% 1 facilities 2016-10-07
Neal, Matthew

Operational/Managerial Control · Individual

0% 1 facilities 2020-01-06
Neal, Matthew

Corporate Officer · Individual

0% 1 facilities 2020-01-06
Neal, Matthew

W-2 Managing Employee · Individual

0% 1 facilities 2020-01-06
Sommer, Elke

Corporate Director · Individual

0% 1 facilities 2017-05-26

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4-star overall rating with 4-star inspections with $2,098 in total fines with 8 recent health deficiencies with 24 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
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Fines
$2,098
#2

Sage Post Acute

Hayward, CA

3-star overall rating with 3-star inspections with $4,938 in total fines with 10 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$4,938
#3

Hayward Hills Health Care Center

Hayward, CA

3-star overall rating with 3-star inspections with 8 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0

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