Cycle 1
Health 2025-11-20 · Fire 2024-08-22
2 health deficiencies
Top issue: Quality of Life and Care (1 deficiency)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
New Bern, NC
Bayview Nursing & Rehabilitation Center
4-star overall rating with 4-star inspections with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
3003 Kensington Park Drive, New Bern, NC
(252) 638-1818
Overall
4 / 5
CMS overall stars
Health inspections
4 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Facility snapshot
Beds
60
Certified beds
Average residents
56
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Century Care Management
Operator or chain grouping
Approved since
1994-10-11
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
7 facilities
Chain averages 4 overall / 4 health / 3 staffing / 3 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
Hours and turnover
RN hours / resident day
0.28
Registered nurse staffing · state 0.59 · national 0.68
LPN hours / resident day
1.23
Licensed practical nurse staffing · state 0.87 · national 0.87
Aide hours / resident day
2.93
Nurse aide staffing · state 2.33 · national 2.35
Total nurse hours
4.44
All reported nurse hours · state 3.78 · national 3.89
Licensed hours
1.51
RN + LPN hours · state 1.45 · national 1.54
Weekend hours
3.89
Weekend nurse staffing · state 3.34 · national 3.43
Weekend RN hours
0.22
Weekend registered nurse coverage · state 0.38 · national 0.47
Physical therapist
0.15
Reported PT staffing · state 0.09 · national 0.07
Adjusted RN hours
0.27
CMS adjusted RN staffing hours
Adjusted total hours
4.35
CMS adjusted total nurse staffing hours
Case-mix index
1.40
Higher values indicate more complex resident acuity
RN turnover
57%
Annual RN turnover · state 48% · national 45%
Total nurse turnover
42%
Annual nurse turnover · state 50% · national 46%
SNF VBP
Value-based purchasing
Program rank
2,320
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
50.23
Composite VBP score used to determine payment impact.
Payment multiplier
1.0043
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
How the VBP score is built
Readmission
4.76
Baseline 20.00% · Performance 19.23% · Measure score 4.76 · Achievement 4.76 · Improvement 2.10
Healthcare-associated infections
6.19
Baseline 6.28% · Performance 5.98% · Measure score 6.19 · Achievement 6.19 · Improvement 1.81
Total nurse turnover
5.21
Baseline 35.94% · Performance 42.37% · Measure score 5.21 · Achievement 5.21 · Improvement 0
Adjusted total nurse staffing
3.92
Baseline 3.90 hours · Performance 4.19 hours · Measure score 3.92 · Achievement 3.92 · Improvement 1.08
SNF QRP
Medicare quality reporting measures
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 14.93% |
10.72%
4.2 pts worse
|
Worse than the National Rate · Eligible stays 285 · Observed rate 16.49% · Lower 95% interval 11.55% |
| Discharge to community | 54.87% |
50.57%
4.3 pts better
|
No Different than the National Rate · Eligible stays 279 · Observed rate 49.82% · Lower 95% interval 48.14% |
| Medicare spending per beneficiary | 0.93 |
1.02
0.1 pts better
|
|
| Drug regimen review with follow-up | 95.3% |
95.27%
About the same
|
Numerator 142 · Denominator 149 |
| Falls with major injury | 0.67% |
0.77%
0.1 pts better
|
Numerator 1 · Denominator 149 |
| Discharge self-care score | 57.69% |
53.69%
4 pts better
|
Numerator 60 · Denominator 104 |
| Discharge mobility score | 49.04% |
50.94%
1.9 pts worse
|
Numerator 51 · Denominator 104 |
| Pressure ulcers or injuries, new or worsened | 0.67% |
2.29%
1.6 pts better
|
Numerator 1 · Denominator 149 · Adjusted rate 0.8% |
| Healthcare-associated infections requiring hospitalization | 5.98% |
7.12%
1.1 pts better
|
No Different than the National Rate · Eligible stays 156 · Observed rate 4.49% · Lower 95% interval 3.68% |
| Staff COVID-19 vaccination coverage | 22.34% |
8.2%
14.1 pts better
|
Numerator 21 · Denominator 94 |
| Staff flu vaccination coverage | 26.26% |
42%
15.7 pts worse
|
Numerator 26 · Denominator 99 |
| Discharge function score | 51.92% |
56.45%
4.5 pts worse
|
Numerator 54 · Denominator 104 |
| Transfer of health information to provider | 96.72% |
95.95%
0.8 pts better
|
Numerator 118 · Denominator 122 |
| Transfer of health information to patient | 88.89% |
96.28%
7.4 pts worse
|
Numerator 24 · Denominator 27 |
| Resident COVID-19 vaccinations up to date | 1.39% |
25.2%
23.8 pts worse
|
Numerator 1 · Denominator 72 |
Quality measures
Resident outcomes and process scores
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 0.9 |
1.8
0.9 pts better
|
1.9
1 pts better
|
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.9 · Expected 1.8 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 0.3 |
1.8
1.5 pts better
|
1.8
1.5 pts better
|
Long Stay · 20240701-20250630 · Adjusted 0.3 · Observed 0.3 · Expected 1.6 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
91.5%
8.5 pts better
|
93.4%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% |
94.1%
5.9 pts better
|
95.5%
4.5 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.9% |
3.6%
1.7 pts better
|
3.3%
1.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.6% · Q3 2.5% · Q4 0.0% · 4Q avg 1.9% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 6.4% |
4.8%
1.6 pts worse
|
11.4%
5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 13.2% · Q3 2.5% · Q4 7.1% · 4Q avg 6.4% |
| Percentage of long-stay residents who lose too much weight | 11.8% |
7.2%
4.6 pts worse
|
5.4%
6.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 8.1% · Q3 12.8% · Q4 9.8% · 4Q avg 11.8% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 12.7% |
21.6%
8.9 pts better
|
19.6%
6.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 13.5% · Q2 17.9% · Q3 10.0% · Q4 9.5% · 4Q avg 12.7% |
| Percentage of long-stay residents who received an antipsychotic medication | 29.6% |
15.0%
14.6 pts worse
|
16.7%
12.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 30.3% · Q2 31.4% · Q3 27.8% · Q4 28.9% · 4Q avg 29.6% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.0%
About the same
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 31.8% |
21.5%
10.3 pts worse
|
16.3%
15.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 31.8% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 25.2% |
16.8%
8.4 pts worse
|
14.9%
10.3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 36.4% · Q2 9.1% · Q3 33.3% · Q4 21.6% · 4Q avg 25.2% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.9% |
0.9%
1 pts worse
|
1.0%
0.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 1.7% · Q3 1.7% · Q4 2.0% · 4Q avg 1.9% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.6% |
2.6%
2 pts better
|
1.7%
1.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 14.3% |
21.2%
6.9 pts better
|
19.8%
5.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.5% · Q2 16.4% · Q3 15.6% · Q4 13.9% · 4Q avg 14.3% |
| Percentage of long-stay residents with pressure ulcers | 5.4% |
6.0%
0.6 pts better
|
5.1%
0.3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q2 5.1% · Q3 2.0% · Q4 5.3% · 4Q avg 5.4% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 92.9% |
79.9%
13 pts better
|
81.7%
11.2 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 72.3% · Q2 98.4% · Q3 98.6% · Q4 100.0% · 4Q avg 92.9% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 8.3% |
13.2%
4.9 pts better
|
12.0%
3.7 pts better
|
Short Stay · 20240701-20250630 · Adjusted 8.3% · Observed 7.4% · Expected 10.0% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.5% |
1.5%
About the same
|
1.6%
0.1 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 1.9% · Q3 1.0% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 95.4% |
78.1%
17.3 pts better
|
79.7%
15.7 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.4% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 24.2% |
22.9%
1.3 pts worse
|
23.9%
0.3 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 24.2% · Observed 19.8% · Expected 19.5% · Used in QM five-star |
Survey summary
Recent inspection cycles
Cycle 2
Health 2024-08-22 · Fire 2023-06-22
0 health deficiencies
No concentrated health issue counts in this cycle.
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Cycle 3
Health 2023-06-22 · Fire 2022-03-09
0 health deficiencies
No concentrated health issue counts in this cycle.
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Fire safety
Fire-safety citations
E · Potential for more than minimal harm
2024-08-22
K374 · Smoke Deficiencies
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-11-07
D · Potential for more than minimal harm
2024-08-22
K161 · Construction Deficiencies
Fire Safety
Use approved construction type or materials.
Corrected 2024-11-07
D · Potential for more than minimal harm
2024-08-22
K324 · Smoke Deficiencies
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-11-07
Inspection history
Recent health citations
D · Potential for more than minimal harm
2025-11-20
F657 · Resident Assessment and Care Planning Deficiencies
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-12-10
D · Potential for more than minimal harm
2025-11-20
F700 · Quality of Life and Care Deficiencies
Health
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-12-09
Penalties and ownership
What sits behind the stars
Ownership
Noah K Duncan Fam Tr
5% Or Greater Direct Ownership Interest · Organization
Barnett, Betty
W-2 Managing Employee · Individual
Boyette, Barbara
Corporate Officer · Individual
Century Care Management, Inc.
Operational/Managerial Control · Organization
Gilliam, Robert
Corporate Officer · Individual
Schmidlin, James
Corporate Officer · Individual
Nearby options
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2-star overall rating with 2-star inspections with $200,097 in total fines with 5 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle
#2
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New Bern, NC
3-star overall rating with 3-star inspections with 5 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle
#3
Riverpoint Crest Nursing and Rehabilitation Center
New Bern, NC
3-star overall rating with 3-star inspections with 9 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
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