Harbor Springs, MI

Bay Bluffs-Emmet County Medical Care Facility

5-star overall rating with 4-star inspections with 5 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

750 East Main Street, Harbor Springs, MI

(231) 526-2161

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

69

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.51

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

0.70

Licensed practical nurse staffing · state 0.88 · national 0.87

Aide hours / resident day

3.22

Nurse aide staffing · state 2.38 · national 2.35

Total nurse hours

5.43

All reported nurse hours · state 4.03 · national 3.89

Licensed hours

2.21

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

4.33

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.74

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

1.76

CMS adjusted RN staffing hours

Adjusted total hours

6.35

CMS adjusted total nurse staffing hours

Case-mix index

1.17

Higher values indicate more complex resident acuity

RN turnover

17%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

21%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

320

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

73.27

Composite VBP score used to determine payment impact.

Payment multiplier

1.0238

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.64

Baseline 18.35% · Performance 18.36% · Measure score 6.64 · Achievement 6.64 · Improvement 0

Healthcare-associated infections

2.67

Baseline 5.71% · Performance 7.04% · Measure score 2.67 · Achievement 2.67 · Improvement 0

Total nurse turnover

10

Baseline 23.08% · Performance 18.42% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

10

Baseline 5.46 hours · Performance 5.90 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.66%
10.72%
0.9 pts worse
No Different than the National Rate · Eligible stays 105 · Observed rate 10.48% · Lower 95% interval 8.47%
Discharge to community 56.78%
50.57%
6.2 pts better
No Different than the National Rate · Eligible stays 99 · Observed rate 59.6% · Lower 95% interval 47.06%
Medicare spending per beneficiary 0.75
1.02
0.3 pts better
Drug regimen review with follow-up 98%
95.27%
2.7 pts better
Numerator 49 · Denominator 50
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 50
Discharge self-care score 47.73%
53.69%
6 pts worse
Numerator 21 · Denominator 44
Discharge mobility score 34.09%
50.94%
16.8 pts worse
Numerator 15 · Denominator 44
Pressure ulcers or injuries, new or worsened 2%
2.29%
0.3 pts better
Numerator 1 · Denominator 50 · Adjusted rate 2.65%
Healthcare-associated infections requiring hospitalization 7.04%
7.12%
0.1 pts better
No Different than the National Rate · Eligible stays 62 · Observed rate 4.84% · Lower 95% interval 4.19%
Staff COVID-19 vaccination coverage 2.82%
8.2%
5.4 pts worse
Numerator 4 · Denominator 142
Staff flu vaccination coverage 44.17%
42%
2.2 pts better
Numerator 72 · Denominator 163
Discharge function score 65.91%
56.45%
9.5 pts better
Numerator 29 · Denominator 44
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 29 · Denominator 29
Resident COVID-19 vaccinations up to date 38.1%
25.2%
12.9 pts better
Numerator 8 · Denominator 21

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.4
1.7
1.3 pts better
1.9
1.5 pts better
Long Stay · 20240701-20250630 · Adjusted 0.4 · Observed 0.3 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.6
1.5
0.9 pts better
1.8
1.2 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.5 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.0%
5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.7%
95.0%
0.3 pts worse
95.5%
0.8 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.7%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
3.1%
1.3 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 1.9% · Q3 1.9% · Q4 1.6% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
4.1%
4.1 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 5.6%
5.5%
0.1 pts worse
5.4%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 4.2% · Q3 4.4% · Q4 7.7% · 4Q avg 5.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 9.5%
19.6%
10.1 pts better
19.6%
10.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 8.3% · Q3 11.1% · Q4 11.1% · 4Q avg 9.5%
Percentage of long-stay residents who received an antipsychotic medication 12.9%
16.5%
3.6 pts better
16.7%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 18.4% · Q3 10.3% · Q4 12.5% · 4Q avg 12.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 20.3%
13.9%
6.4 pts worse
16.3%
4 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 20.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 21.4%
11.7%
9.7 pts worse
14.9%
6.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.8% · Q2 25.0% · Q3 21.6% · Q4 21.7% · 4Q avg 21.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.4%
0.9%
2.5 pts worse
1.0%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 5.0% · Q3 4.5% · Q4 1.7% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.7%
1.2 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.9% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.0%
20.4%
1.6 pts worse
19.8%
2.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 15.5% · Q2 32.3% · Q3 19.2% · Q4 21.4% · 4Q avg 22.0%
Percentage of long-stay residents with pressure ulcers 5.4%
5.6%
0.2 pts better
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 8.3% · Q3 7.2% · Q4 1.9% · 4Q avg 5.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
82.8%
15.5 pts better
81.7%
16.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.5% · Q2 98.6% · Q3 100.0% · Q4 94.6% · 4Q avg 98.3%
Percentage of short-stay residents who had an outpatient emergency department visit 10.0%
11.5%
1.5 pts better
12.0%
2 pts better
Short Stay · 20240701-20250630 · Adjusted 10.0% · Observed 8.6% · Expected 9.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.3%
0.6 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.8% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 47.3%
79.5%
32.2 pts worse
79.7%
32.4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 47.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 13.2%
24.2%
11 pts better
23.9%
10.7 pts better
Short Stay · 20240701-20250630 · Adjusted 13.2% · Observed 8.6% · Expected 15.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-17 · Fire 2025-04-17

5 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 2 Health 2024-04-17 · Fire 2024-04-17

2 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-05-11 · Fire 2023-05-11

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

11 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-17

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2025-04-21

F · Potential for more than minimal harm 2025-04-17

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-04-28

F · Potential for more than minimal harm 2025-04-17

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-04-28

F · Potential for more than minimal harm 2025-04-17

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-04-30

F · Potential for more than minimal harm 2025-04-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-04-17

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2025-04-30

F · Potential for more than minimal harm 2025-04-17

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-18

E · Potential for more than minimal harm 2025-04-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-17

E · Potential for more than minimal harm 2025-04-17

K361 · Smoke Deficiencies

Fire Safety

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2025-04-30

F · Potential for more than minimal harm 2024-04-17

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-13

E · Potential for more than minimal harm 2024-04-17

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-04-26

D · Potential for more than minimal harm 2024-04-17

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-04-24

F · Potential for more than minimal harm 2023-05-11

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-05-23

F · Potential for more than minimal harm 2023-05-11

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-05-22

F · Potential for more than minimal harm 2023-05-11

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-06-07

F · Potential for more than minimal harm 2023-05-11

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-23

F · Potential for more than minimal harm 2023-05-11

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-05-23

F · Potential for more than minimal harm 2023-05-11

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-05-23

F · Potential for more than minimal harm 2023-05-11

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-08-23

F · Potential for more than minimal harm 2023-05-11

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-07-17

E · Potential for more than minimal harm 2023-05-11

K343 · Smoke Deficiencies

Fire Safety

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2023-06-26

E · Potential for more than minimal harm 2023-05-11

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2023-05-12

D · Potential for more than minimal harm 2023-05-11

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-05-23

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-04-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-17

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-17

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-17

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-17

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-05-15

F · Potential for more than minimal harm 2024-04-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-04-26

D · Potential for more than minimal harm 2024-04-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-26

F · Potential for more than minimal harm 2023-05-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-15

D · Potential for more than minimal harm 2023-05-11

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-05-26

Penalties and ownership

What sits behind the stars

Ownership

County Of Emmet

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1966-06-01
Becker, Sherry

W-2 Managing Employee · Individual

0% 1 facilities 1983-07-26
Greer, Michael

Corporate Officer · Individual

0% 1 facilities 1999-12-29
Hansen, Carol

Corporate Director · Individual

0% 1 facilities 2018-12-01
Horrom, Mary

Corporate Director · Individual

0% 1 facilities 2015-01-01
Mroczkowski, Gayle

Corporate Director · Individual

0% 1 facilities 2017-01-01

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