Crow Agency, MT

Awe Kualawaache Care Center

3-star overall rating with 4-star inspections with 2 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

10131 S Heritage Rd, Crow Agency, MT

(406) 638-9111

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

40

Certified beds

Average residents

23

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1998-06-09

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.20

Registered nurse staffing · state 0.94 · national 0.68

LPN hours / resident day

0.23

Licensed practical nurse staffing · state 0.51 · national 0.87

Aide hours / resident day

2.52

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

3.95

All reported nurse hours · state 3.97 · national 3.89

Licensed hours

1.43

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

3.34

Weekend nurse staffing · state 3.48 · national 3.43

Weekend RN hours

0.88

Weekend registered nurse coverage · state 0.69 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

1.31

CMS adjusted RN staffing hours

Adjusted total hours

4.31

CMS adjusted total nurse staffing hours

Case-mix index

1.25

Higher values indicate more complex resident acuity

RN turnover

73%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

73%

Annual nurse turnover · state 56% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,561

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

35.77

Composite VBP score used to determine payment impact.

Payment multiplier

0.9893

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

0

Performance 68.57% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

7.15

Performance 5.11 hours · Measure score 7.15 · Achievement 7.15 · This facility did not have sufficient data to calculate a baseline period measure result.

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Discharge to community Not Available
50.57%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Medicare spending per beneficiary Not Available
1.02
No data were submitted for this measure.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator Not Available · Adjusted rate Not Available · No data were submitted for this measure.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Staff COVID-19 vaccination coverage 57.81%
8.2%
49.6 pts better
Numerator 37 · Denominator 64
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
94.4%
3.3 pts better
93.4%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 90.9% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 97.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.7%
6.3 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.5%
4.2%
0.3 pts worse
3.3%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 5.0% · Q3 4.8% · Q4 4.0% · 4Q avg 4.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.5%
4.7%
3.2 pts better
11.4%
9.9 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.5%
Percentage of long-stay residents who lose too much weight 5.7%
5.9%
0.2 pts better
5.4%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.1% · Q2 5.0% · Q3 0.0% · Q4 8.3% · 4Q avg 5.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.7%
17.4%
11.7 pts better
19.6%
13.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 10.0% · Q3 4.8% · Q4 4.2% · 4Q avg 5.7%
Percentage of long-stay residents who received an antipsychotic medication 25.4%
20.6%
4.8 pts worse
16.7%
8.7 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 2.3%
0.4%
1.9 pts worse
0.1%
2.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 8.0% · 4Q avg 2.3%
Percentage of long-stay residents whose ability to walk independently worsened 47.4%
19.7%
27.7 pts worse
16.3%
31.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 47.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 42.5%
19.8%
22.7 pts worse
14.9%
27.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 50.0% · Q4 40.0% · 4Q avg 42.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.2%
2.6%
0.6 pts worse
1.0%
2.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q4 2.2% · 4Q avg 3.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
2.9%
1.8 pts better
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 4.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 20.2%
25.4%
5.2 pts better
19.8%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q4 21.3% · 4Q avg 20.2%
Percentage of long-stay residents with pressure ulcers 11.3%
6.4%
4.9 pts worse
5.1%
6.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.4% · Q2 6.6% · Q3 25.9% · Q4 7.1% · 4Q avg 11.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 72.2%
78.7%
6.5 pts worse
81.7%
9.5 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 72.2%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-08 · Fire 2025-05-08

2 health deficiencies

Top issue: Infection Control (1 deficiency)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2024-04-25 · Fire 2024-04-25

11 health deficiencies

Top issue: Administration (3 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2023-04-27 · Fire 2023-04-27

6 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-08

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-06-26

F · Potential for more than minimal harm 2025-05-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-26

F · Potential for more than minimal harm 2025-05-08

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-08

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-26

F · Potential for more than minimal harm 2024-04-25

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-05-16

E · Potential for more than minimal harm 2024-04-25

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-16

E · Potential for more than minimal harm 2024-04-25

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-05-16

E · Potential for more than minimal harm 2024-04-25

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-05-16

E · Potential for more than minimal harm 2024-04-25

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-05-16

F · Potential for more than minimal harm 2023-04-27

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-05-23

F · Potential for more than minimal harm 2023-04-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-23

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-05-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-30

D · Potential for more than minimal harm 2025-05-08

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-05-30

D · Potential for more than minimal harm 2024-12-04

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-12-30

D · Potential for more than minimal harm 2024-12-04

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-30

D · Potential for more than minimal harm 2024-12-04

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-12-30

E · Potential for more than minimal harm 2024-07-30

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-08-23

E · Potential for more than minimal harm 2024-07-30

F949 · Administration Deficiencies

Health

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-07-30

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-07-30

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-07-30

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-04-25

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-05-16

D · Potential for more than minimal harm 2024-04-25

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-05-16

B · Minimal harm 2024-04-25

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-05-16

F · Potential for more than minimal harm 2023-04-27

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-05-31

E · Potential for more than minimal harm 2023-04-27

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2023-05-31

D · Potential for more than minimal harm 2023-04-27

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-05-31

D · Potential for more than minimal harm 2023-04-27

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-05-31

D · Potential for more than minimal harm 2023-04-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-31

D · Potential for more than minimal harm 2023-04-27

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-05-31

Penalties and ownership

What sits behind the stars

Ownership

Crow Tribe Of Indians

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1998-04-01
Health Management Services, LLC

Operational/Managerial Control · Organization

0% 1 facilities 2010-03-10
Little Light, Paul

W-2 Managing Employee · Individual

0% 1 facilities 2015-05-15

Nearby options

Other facilities in reach

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River Ridge Rehabilitation And Nursing LLC

Billings, MT

1-star overall rating with 1-star inspections with $80,893 in total fines with 29 recent health deficiencies with 18 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$80,893
#2

Billings Rehabilitation And Nursing LLC

Billings, MT

0-star overall rating with 0-star inspections with Special Focus status with abuse icon flag with $62,797 in total fines with 14 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
0 / 5
Health
0 / 5
Staffing
0 / 5
Fines
$62,797
#3

Yellowstone River Nursing And Rehabilitation

Billings, MT

1-star overall rating with 1-star inspections with $141,504 in total fines with 22 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$141,504

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