Federal inspection record · CMS data as of October 1, 2026

Avir at Heritage Oaks

5301 University Ave, Lubbock, TX · (806) 795-8792

CMS overall rating

1 of 5

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Certified beds
159
Residents per day
111
Ownership
For-Profit
Chain
Avir Health Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 29, 1994

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Avir at Heritage Oaks carries 146.5 inspection points. That is fewer than 19% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 146.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

33 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 21 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    August 8, 2026 · Complaint inspection · Resident Rights · F580 · Corrected August 9, 2026

Everything else, by area of care

Resident Rights12E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 22, 2026 · Complaint · F584 · Corrected July 22, 2026

  2. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 6, 2026 · Standard · F550 · Corrected May 7, 2026

  3. E

    Ensure that residents are fully informed and understand their health status, care and treatments.

    May 6, 2026 · Standard · F552 · Corrected May 7, 2026

  4. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    May 6, 2026 · Standard · F578 · Corrected June 10, 2026

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 6, 2026 · Standard · F584 · Corrected June 10, 2026

  6. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    May 6, 2026 · Standard · F585 · Corrected June 10, 2026

  7. D

    Keep residents' personal and medical records private and confidential.

    April 2, 2026 · Complaint · F583 · Corrected May 1, 2026

  8. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    March 7, 2025 · Complaint · F585 · Corrected April 14, 2025

  9. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    March 7, 2025 · Complaint · F557 · Corrected April 14, 2025

  10. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 22, 2024 · Standard · F550 · Corrected March 30, 2024

  11. E

    Keep residents' personal and medical records private and confidential.

    February 22, 2024 · Standard · F583 · Corrected March 30, 2024

  12. E

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 3, 2023 · Complaint · F580 · Corrected November 30, 2023

Nutrition and Dietary8E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    June 22, 2026 · Complaint · F804 · Corrected July 22, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 22, 2026 · Complaint · F812 · Corrected July 22, 2026

  3. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    June 10, 2026 · Complaint · F803 · Corrected June 11, 2026

  4. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    May 6, 2026 · Standard · F804 · Corrected June 10, 2026

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 6, 2026 · Standard · F812 · Corrected June 10, 2026

  6. E

    Dispose of garbage and refuse properly.

    May 6, 2026 · Standard · F814 · Corrected June 10, 2026

  7. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 7, 2025 · Standard · F812 · Corrected April 14, 2025

  8. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 22, 2024 · Standard · F804 · Corrected March 30, 2024

Infection Control4E
  1. D

    Provide and implement an infection prevention and control program.

    May 6, 2026 · Standard · F880 · Corrected May 7, 2026

  2. E

    Provide and implement an infection prevention and control program.

    March 7, 2025 · Standard · F880 · Corrected April 14, 2025

  3. D

    Provide and implement an infection prevention and control program.

    June 27, 2024 · Complaint · F880 · Corrected August 5, 2024

  4. E

    Provide and implement an infection prevention and control program.

    February 22, 2024 · Standard · F880 · Corrected March 30, 2024

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 2, 2026 · Complaint · F600 · Corrected May 1, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 22, 2024 · Standard · F600 · Corrected March 30, 2024

Pharmacy Service2E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    February 22, 2024 · Standard · F755 · Corrected March 30, 2024

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 22, 2024 · Standard · F761 · Corrected March 30, 2024

Nursing and Physician Services1F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    May 6, 2026 · Standard · F727 · Corrected June 10, 2026

Resident Assessment and Care Planning1D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 6, 2026 · Complaint · F656 · Corrected February 20, 2026

Environmental1D
  1. D

    Have policies on smoking.

    November 15, 2025 · Complaint · F926 · Corrected December 30, 2025

Quality of Life and Care1D
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 7, 2025 · Standard · F695 · Corrected April 14, 2025

Inspection history

  1. 2026-05-06

    19 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (8 deficiencies)

  2. 2025-03-07

    5 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  3. 2024-02-22

    9 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Rights (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 7 min of nursing staff time a day, 14 min of it from a registered nurse.

This home

3 h 7 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 68% of nursing staff and 63% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$22,205 in federal fines on record over the past three years.

DatePenaltyAmount
2026-08-08Fine$22,205

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.8 pts worse2.82.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.7 pts better0.32.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.9 pts better99.3%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.2 pts better97.2%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts worse5.2%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms1.3 pts worse3.6%2.3%13.5%
Percentage of long-stay residents who lose too much weight2 pts worse4.9%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.2 pts better17.6%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.3 pts better2.5%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.2 pts better10.7%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.2 pts worse16.0%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.8 pts better3.7%12.5%18.3%
Percentage of long-stay residents with pressure ulcers5.4 pts worse9.1%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.3 pts better100.0%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.8 pts better10.4%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine12 pts better97.4%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.8 pts better15.7%25.5%23.4%

·

Who owns and runs it

15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Stratford Hospital District5% Or Greater Direct Ownership Interest · Organization100%29 facilities
5301 University Ave Opco LLCOperational/Managerial Control · Organization0%1 facilities
5301 University Ave Opco LLCAdp Of The SNF · Organization0%1 facilities
5301 University Ave Property Owner LLCAdp Of The SNF · Organization0%1 facilities
Chumley, RichardCorporate Director · Individual0%30 facilities
Dagan, AmitaiIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%156 facilities
Freund, NochumOperational/Managerial Control · Individual0%164 facilities
Goldberger, AbrahamIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%154 facilities
Goldberger, FaigyIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%118 facilities
Mendez, MichaelOperational/Managerial Control · Individual0%2 facilities
Mendez, MichaelAdp Of The SNF · Individual0%2 facilities
Travitsky, AaronOperational/Managerial Control · Individual0%162 facilities
Welltower IncAdp Of The SNF · Organization0%139 facilities
Welltower Nnn Group, LLCAdp Of The SNF · Organization0%121 facilities
Welltower Op LLCAdp Of The SNF · Organization0%158 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4E
  1. E

    Install an approved automatic sprinkler system.

    May 6, 2026 · K351 · Corrected June 5, 2026

  2. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 6, 2026 · K353 · Corrected June 5, 2026

  3. E

    Install an approved automatic sprinkler system.

    March 7, 2025 · K351 · Corrected April 14, 2025

  4. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 7, 2025 · K353 · Corrected April 14, 2025

·

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