Federal inspection record · CMS data as of October 1, 2026
Asistencia Villa Healthcare Center
1875 Barton Rd, Redlands, CA · (909) 793-1382
- Certified beds
- 99
- Residents per day
- 94
- Ownership
- For-Profit
- Chain
- Crystal Solorzano
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- August 4, 1989
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
Asistencia Villa Healthcare Center carries 73 inspection points. That is fewer than 60% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
37 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care12D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service7E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure that residents are free from significant medication errors.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control4F
- F
Provide and implement an infection prevention and control program.
- E
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- D
Implement a program that monitors antibiotic use.
- D
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning4D
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Assess the resident when there is a significant change in condition
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary4F
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Environmental3F
- F
Keep all essential equipment working safely.
- E
Keep all essential equipment working safely.
- E
Keep all essential equipment working safely.
Resident Rights2D
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspection history
2025-12-18
11 health deficiencies · 7 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2024-10-17
10 health deficiencies · 2 fire-safety deficiencies
Top issue: Pharmacy Service (3 deficiencies)
2023-08-11
16 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (8 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 50 min of nursing staff time a day, 34 min of it from a registered nurse.
This home
4 h 50 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 43% of nursing staff and 53% of registered nurses left in the past year, along with 2 administrators.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.4 pts better | 1.8 | 2.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better | 1.0 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 100.0% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.9 pts worse | 97.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.8 pts better | 0.8% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms0.8 pts better | 6.8% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight7.9 pts worse | 12.0% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication10.9 pts worse | 24.6% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.6 pts better | 2.7% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.9 pts worse | 1.2% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7.2 pts worse | 16.1% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.3 pts worse | 10.5% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 0.8% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infectionAbout the same | 1.2% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.5 pts worse | 12.3% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers6.1 pts worse | 10.4% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better | 99.9% | 94.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit6.6 pts worse | 17.7% | 11.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts worse | 2.2% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.8 pts better | 98.9% | 93.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.6 pts worse | 24.2% | 22.6% | 23.4% |
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Who owns and runs it
22 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Dionisio, Paola | 5% Or Greater Indirect Ownership Interest · Individual | 20% | 10 facilities |
| Avpa 1875 LLC | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Avpa 1875 LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Avpa, LLC | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Dionisio, Paola | Managing Control - Governing Body · Individual | 0% | 10 facilities |
| Dionisio, Paola | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Ditullio, Caroline | 5% Or Greater Direct Ownership Interest · Individual | 0% | 3 facilities |
| Ditullio, Caroline | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Ditullio, Caroline | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Dizon, Monette | 5% Or Greater Direct Ownership Interest · Individual | 0% | 3 facilities |
| Gasmen, Yolanda | 5% Or Greater Direct Ownership Interest · Individual | 0% | 4 facilities |
| Gateways Rehabilitation Center Ii LLC | Adp Of The SNF · Organization | 0% | 18 facilities |
| Hage, Jean | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Hage, Jean | Adp Of The SNF · Individual | 0% | 6 facilities |
| Mora, Michelle | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Mora, Michelle | Adp Of The SNF · Individual | 0% | 2 facilities |
| Pereda, Victor | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Pereda, Victor | Adp Of The SNF · Individual | 0% | 1 facilities |
| Renew Health Consulting Services LLC | Operational/Managerial Control · Organization | 0% | 14 facilities |
| Renew Health Consulting Services LLC | Adp Of The SNF · Organization | 0% | 14 facilities |
| Sharma, Vatsala | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Sharma, Vatsala | Adp Of The SNF · Individual | 0% | 19 facilities |
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Fire safety
13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke6F
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Install corridor and hallway doors that block smoke.
- E
Install corridor and hallway doors that block smoke.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
Egress3F
- F
Install emergency lighting that can last at least 1 1/2 hours.
- F
Have properly located and lighted "Exit" signs.
- D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Construction2D
- D
Use approved construction type or materials.
- D
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems1F
- F
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous1D
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
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Other homes nearby
-
Heritage Gardens Health Care Center
Loma Linda, CA · Progressive Health Care Centers
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 50 min
- Fines
- $0
-
Loma Linda Post Acute
Loma Linda, CA · Pacs Group
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 17 min
- Fines
- $0
-
Brookside Healthcare Center
Redlands, CA · The Ensign Group
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 40 min
- Fines
- $0