Federal inspection record · CMS data as of October 1, 2026

Arbors At Stow

2910 L'ermitage Pl, Stow, OH · (330) 688-1188

  • Cited for abuse (CMS abuse icon)

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
145
Residents per day
127
Ownership
For-Profit
Chain
Arbors At Ohio
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 20, 1988

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Ohio homes

Arbors At Stow carries 121.75 inspection points. That is fewer than 19% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 121.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

42 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 9 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Provide enough food/fluids to maintain a resident's health.

    January 15, 2025 · Complaint inspection · Quality of Life and Care · F692 · Corrected February 26, 2025

  2. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 21, 2024 · Complaint inspection · Quality of Life and Care · F686 · Corrected December 12, 2024

  3. J

    Ensure that residents are free from significant medication errors.

    September 24, 2024 · Complaint inspection · Pharmacy Service · F760 · Corrected October 24, 2024

  4. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 22, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 6, 2024

Everything else, by area of care

Quality of Life and Care11E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 25, 2026 · Complaint · F684 · Corrected April 30, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 25, 2026 · Complaint · F689 · Corrected April 30, 2026

  3. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 25, 2026 · Standard · F697 · Corrected April 30, 2026

  4. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    March 25, 2026 · Complaint · F740 · Not yet marked corrected

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 15, 2025 · Complaint · F677 · Corrected February 26, 2025

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 15, 2025 · Complaint · F689 · Corrected October 18, 2024

  7. D

    Provide or get specialized rehabilitative services as required for a resident.

    January 15, 2025 · Complaint · F825 · Corrected February 26, 2025

  8. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 21, 2024 · Complaint · F689 · Corrected August 12, 2024

  9. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 17, 2023 · Standard · F689 · Corrected September 19, 2023

  10. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 17, 2023 · Standard · F690 · Corrected September 19, 2023

  11. D

    Provide safe, appropriate pain management for a resident who requires such services.

    August 17, 2023 · Standard · F697 · Corrected September 19, 2023

Freedom from Abuse, Neglect, and Exploitation7E
  1. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    March 25, 2026 · Complaint · F607 · Corrected April 30, 2026

  2. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 25, 2026 · Complaint · F609 · Corrected April 30, 2026

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 25, 2026 · Complaint · F600 · Corrected April 30, 2026

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 24, 2024 · Complaint · F600 · Corrected November 21, 2024

  5. C

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    June 18, 2024 · Complaint · F607 · Corrected June 28, 2024

  6. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 5, 2024 · Complaint · F609 · Corrected March 18, 2024

  7. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 17, 2023 · Standard · F609 · Corrected September 19, 2023

Resident Rights7E
  1. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    March 25, 2026 · Standard · F569 · Corrected April 30, 2026

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    January 15, 2025 · Complaint · F584 · Corrected February 26, 2025

  3. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    October 24, 2024 · Complaint · F623 · Corrected November 21, 2024

  4. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    October 24, 2024 · Complaint · F625 · Corrected November 21, 2024

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 17, 2023 · Standard · F584 · Corrected September 19, 2023

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 17, 2023 · Standard · F550 · Corrected September 19, 2023

  7. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    August 17, 2023 · Standard · F578 · Corrected September 19, 2023

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 25, 2026 · Standard · F812 · Corrected April 30, 2026

  2. E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    March 25, 2026 · Complaint · F805 · Corrected April 30, 2026

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 15, 2025 · Complaint · F812 · Corrected February 26, 2025

Environmental2E
  1. E

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    March 25, 2026 · Complaint · F919 · Corrected April 30, 2026

  2. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    March 25, 2026 · Complaint · F921 · Corrected April 30, 2026

Resident Assessment and Care Planning2D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 25, 2026 · Standard · F842 · Corrected April 30, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 15, 2025 · Standard · F842 · Corrected February 26, 2025

Infection Control2E
  1. D

    Provide and implement an infection prevention and control program.

    March 25, 2026 · Standard · F880 · Corrected April 30, 2026

  2. E

    Provide and implement an infection prevention and control program.

    January 15, 2025 · Complaint · F880 · Corrected February 26, 2025

Nursing and Physician Services2D
  1. C

    Observe each nurse aide's job performance and give regular training.

    March 25, 2026 · Standard · F730 · Corrected April 30, 2026

  2. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    August 17, 2023 · Standard · F725 · Corrected September 19, 2023

Pharmacy Service2D
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    January 15, 2025 · Standard · F756 · Corrected February 26, 2025

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 15, 2025 · Standard · F761 · Corrected February 26, 2025

Inspection history

  1. 2026-03-25

    15 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2025-01-15

    15 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  3. 2023-08-17

    12 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 45 min of nursing staff time a day, 31 min of it from a registered nurse.

This home

3 h 45 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 53% of nursing staff and 55% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$146,510 in federal fines on record over the past three years.

DatePenaltyAmount
2025-01-15Fine$80,350
2025-01-15Payment Denial · 25 day denial$0
2024-09-24Fine$47,927
2024-09-24Payment Denial · 51 day denial$0
2024-05-22Fine$18,233

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.2 pts better95.9%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1 pts better94.7%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better3.0%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms3.3 pts worse34.9%31.6%13.5%
Percentage of long-stay residents who lose too much weight1.8 pts better4.3%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication17.4 pts worse42.9%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication10.4 pts worse18.9%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.1 pts better2.2%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5 pts better0.0%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.0%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.3 pts worse22.2%20.9%18.3%
Percentage of long-stay residents with pressure ulcers3.2 pts better0.0%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine45.3 pts worse33.1%78.4%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication7.9 pts worse9.1%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine42.3 pts worse34.1%76.4%80.1%

·

Who owns and runs it

14 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Ark Opco Group, LLC5% Or Greater Direct Ownership Interest · Organization100%31 facilities
B&Y Healthcare S Corp5% Or Greater Indirect Ownership Interest · Organization0%74 facilities
B&Y Trust5% Or Greater Indirect Ownership Interest · Organization0%78 facilities
Cody Healthcare S Corp5% Or Greater Indirect Ownership Interest · Organization0%75 facilities
Craig Flashner 2007 Trust5% Or Greater Indirect Ownership Interest · Organization0%78 facilities
Flashner, CraigCorporate Director · Individual0%78 facilities
Flashner, CraigOperational/Managerial Control · Individual0%78 facilities
Kirk, KristineW-2 Managing Employee · Individual0%77 facilities
Noble Healthcare Management, LLCOperational/Managerial Control · Organization0%30 facilities
Norcross, RobertContracted Managing Employee · Individual0%78 facilities
Perlstein, YitzchokCorporate Director · Individual0%78 facilities
Perlstein, YitzchokOperational/Managerial Control · Individual0%78 facilities
Prestige Administrative Services, LLCOperational/Managerial Control · Organization0%75 facilities
Rogers, StaceyContracted Managing Employee · Individual0%78 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5F
  1. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    March 25, 2026 · K372 · Corrected April 30, 2026

  2. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 25, 2026 · K345 · Corrected April 30, 2026

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 15, 2025 · K353 · Corrected March 10, 2025

  4. E

    Install corridor and hallway doors that block smoke.

    January 15, 2025 · K363 · Corrected February 26, 2025

  5. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 17, 2023 · K345 · Corrected September 19, 2023

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    March 25, 2026 · K521 · Corrected April 30, 2026

  2. E

    Have properly installed electrical wiring and gas equipment.

    March 25, 2026 · K511 · Corrected April 30, 2026

Construction1F
  1. F

    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    January 15, 2025 · K132 · Corrected February 26, 2025

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have proper medical gas storage and administration areas.

    January 15, 2025 · K923 · Corrected February 26, 2025

Egress1E
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 17, 2023 · K222 · Corrected September 19, 2023

Miscellaneous1E
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    August 17, 2023 · K741 · Corrected September 19, 2023

·

Other homes nearby

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    Kent, OH · Majestic Care

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 9 min
    Fines
    $0
  2. Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 1 min
    Fines
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  3. Hudson Springs Nursing And Rehab

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    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 8 min
    Fines
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