Federal inspection record · CMS data as of October 1, 2026
Arbor Oaks Healthcare And Rehabilitation Center
955 Division, Malvern, AR · (501) 332-5251
- Certified beds
- 94
- Residents per day
- 68
- Ownership
- For-Profit
- Chain
- Southern Administrative Services
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- February 1, 1995
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Arkansas.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Arkansas homes
Arbor Oaks Healthcare And Rehabilitation Center carries 26 inspection points. That is fewer than 47% of Arkansas's 218 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arkansas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9 pts
- 4★ 9–18 pts
- 3★ 18–29 pts
- 2★ 29–44 pts
- 1★ over 44 pts
Bars show every rated home in Arkansas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
19 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Nutrition and Dietary6F
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- E
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Quality of Life and Care4E
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide safe and appropriate respiratory care for a resident when needed.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Rights1D
- D
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Nursing and Physician Services1C
- C
Post nurse staffing information every day.
Pharmacy Service1E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental1E
- E
Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspection history
2025-07-02
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Nursing and Physician Services (1 deficiency)
2024-06-27
7 health deficiencies · 1 fire-safety deficiencies
Top issue: Nutrition and Dietary (3 deficiencies)
2023-07-28
9 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 38 min of nursing staff time a day, 24 min of it from a registered nurse.
This home
3 h 38 min
Arkansas average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 48% of nursing staff and 17% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$8,018 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-06-27 | Fine | $8,018 |
| 2024-06-27 | Payment Denial · 11 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.7 pts worse | 2.6 | 1.9 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better | 1.7 | 2.0 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.9 pts better | 100.0% | 95.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.7 pts better | 100.0% | 95.3% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury4.9 pts worse | 8.8% | 3.9% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1.4 pts better | 0.0% | 1.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.1 pts better | 2.0% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.4 pts better | 19.4% | 21.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication4.9 pts better | 6.0% | 10.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.2 pts better | 5.0% | 9.2% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5.1 pts better | 4.0% | 9.1% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better | 0.4% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.1 pts better | 0.0% | 1.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.5 pts worse | 14.4% | 12.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.6 pts worse | 4.8% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.7 pts better | 93.6% | 81.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.6 pts worse | 14.3% | 11.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.5 pts better | 89.4% | 75.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.8 pts better | 19.6% | 23.4% | 23.4% |
·
Who owns and runs it
10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| 4p2t1 Ops Holding LP | 5% Or Greater Direct Ownership Interest · Organization | 100% | 34 facilities |
| Alexark1 LLC | General Partnership Interest · Organization | 0% | 33 facilities |
| Jej Assets LP | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 34 facilities |
| Jej Management, LLC | General Partnership Interest · Organization | 0% | 31 facilities |
| Ponthie, John | Indirect Ownership Interest · Individual | 0% | 30 facilities |
| Ponthie, John | Corporate Officer · Individual | 0% | 30 facilities |
| Ponthie, John | Adp Of The SNF · Individual | 0% | 30 facilities |
| Ponthie, Sharlot | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 35 facilities |
| Worthington, Chyra | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Worthington, Chyra | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Properly provide smoke detection systems in areas open to corridors.
- F
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Install corridor and hallway doors that block smoke.
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Other homes nearby
-
Encore Healthcare And Rehabi Of Malvern
Malvern, AR · Southern Administrative Services
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 43 min
- Fines
- $0
-
The Pines Nursing And Rehabilitation Center
Hot Springs, AR · Southern Administrative Services
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 4 h 11 min
- Fines
- $13,863
-
The Springs Of Red Oak
Hot Springs, AR · The Springs Arkansas
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 4 h 4 min
- Fines
- $14,935