Federal inspection record · CMS data as of October 1, 2026

Arbor Grace Guest Care Center

2700 S. Henderson Blvd., Kilgore, TX · (903) 984-3511

CMS overall rating

2 of 5

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Certified beds
127
Residents per day
89
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 14, 1999

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Arbor Grace Guest Care Center carries 97.25 inspection points. That is fewer than 37% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 97.25 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

23 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 17 4 pts
E 3 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 29, 2026 · Complaint inspection · Quality of Life and Care · F684 · Corrected May 1, 2026

Everything else, by area of care

Quality of Life and Care6D
  1. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    June 17, 2026 · Standard · F688 · Corrected July 9, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 2, 2025 · Standard · F689 · Corrected April 23, 2025

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 2, 2025 · Standard · F690 · Corrected April 23, 2025

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 20, 2024 · Standard · F677 · Corrected March 21, 2024

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 20, 2024 · Standard · F695 · Corrected March 21, 2024

  6. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 20, 2023 · Complaint · F686 · Corrected November 21, 2023

Freedom from Abuse, Neglect, and Exploitation3E
  1. E

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    June 17, 2026 · Standard · F605 · Corrected July 9, 2026

  2. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    June 17, 2026 · Complaint · F602 · Corrected June 18, 2026

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 20, 2024 · Complaint · F609 · Corrected March 21, 2024

Nutrition and Dietary3F
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 17, 2026 · Standard · F812 · Corrected June 18, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 20, 2024 · Standard · F812 · Corrected March 21, 2024

  3. D

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    November 20, 2023 · Complaint · F809 · Corrected November 21, 2023

Resident Assessment and Care Planning3D
  1. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    June 17, 2026 · Standard · F636 · Corrected July 7, 2026

  2. D

    Ensure each resident receives an accurate assessment.

    June 17, 2026 · Standard · F641 · Corrected July 9, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 29, 2024 · Complaint · F656 · Corrected March 1, 2024

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    June 17, 2026 · Standard · F880 · Corrected July 9, 2026

  2. D

    Implement a program that monitors antibiotic use.

    June 17, 2026 · Standard · F881 · Corrected July 9, 2026

  3. E

    Provide and implement an infection prevention and control program.

    April 2, 2025 · Standard · F880 · Corrected April 23, 2025

Resident Rights2D
  1. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 23, 2024 · Complaint · F585 · Corrected February 24, 2024

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 20, 2023 · Complaint · F550 · Corrected November 21, 2023

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 2, 2025 · Complaint · F761 · Corrected April 23, 2025

Environmental1F
  1. F

    Keep all essential equipment working safely.

    March 20, 2024 · Standard · F908 · Corrected March 21, 2024

Inspection history

  1. 2026-06-17

    9 health deficiencies · 4 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  2. 2025-04-02

    4 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2024-03-20

    10 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 39 min of nursing staff time a day, 26 min of it from a registered nurse.

This home

3 h 39 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 66% of nursing staff and 25% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$121,612 in federal fines on record over the past three years.

DatePenaltyAmount
2026-04-29Fine$121,612

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts worse2.52.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better1.52.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better100.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better100.0%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.1 pts better1.1%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms1.5 pts better0.8%2.3%13.5%
Percentage of long-stay residents who lose too much weight2.3 pts better0.6%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1 pts worse18.8%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.8 pts better0.0%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.3 pts better8.6%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.5 pts worse25.3%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better0.2%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection1.9 pts worse2.7%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.2 pts worse15.7%12.5%18.3%
Percentage of long-stay residents with pressure ulcers2 pts worse5.7%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.1 pts better99.8%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.2 pts worse19.4%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8.1 pts better93.5%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.3 pts worse31.8%25.5%23.4%

·

Who owns and runs it

14 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Gamble, DennyOperational/Managerial Control · Individual0%3 facilities
Gamvest Texas LLCAdp Of The SNF · Organization0%3 facilities
Hooper, GradyCorporate Officer · Individual0%61 facilities
K-J-K Venture, LLCAdp Of The SNF · Organization0%1 facilities
Kegarise, BrandonOperational/Managerial Control · Individual0%2 facilities
Kegarise, BrandonAdp Of The SNF · Individual0%2 facilities
Machen Health Management LLCAdp Of The SNF · Organization0%1 facilities
Machen, MattOperational/Managerial Control · Individual0%1 facilities
Mpd Acquisition Of Kilgore, LLC5% Or Greater Mortgage Interest · Organization0%1 facilities
Mpd Acquisition Of Kilgore, LLCAdp Of The SNF · Organization0%1 facilities
Mpd Texas Resources Of Kilgore LLCOperational/Managerial Control · Organization0%1 facilities
Mpd Texas Resources Of Kilgore LLCAdp Of The SNF · Organization0%1 facilities
Shen, Hong-IOperational/Managerial Control · Individual0%5 facilities
Shen, Hong-IAdp Of The SNF · Individual0%5 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    June 17, 2026 · K372 · Corrected June 17, 2026

  2. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    June 17, 2026 · K321 · Corrected June 17, 2026

  3. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    April 2, 2025 · K372 · Corrected April 23, 2025

  4. D

    Provide properly protected cooking facilities.

    April 2, 2025 · K324 · Corrected April 23, 2025

  5. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    March 20, 2024 · K372 · Corrected April 10, 2024

Services4C
  1. B

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    June 17, 2026 · K521 · Not yet marked corrected

  2. C

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    April 2, 2025 · K521 · Not yet marked corrected

  3. B

    Have properly installed electrical wiring and gas equipment.

    March 20, 2024 · K511 · Corrected April 10, 2024

  4. B

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    March 20, 2024 · K521 · Not yet marked corrected

Egress1D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    June 17, 2026 · K222 · Corrected June 17, 2026

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have proper medical gas storage and administration areas.

    April 2, 2025 · K923 · Corrected April 23, 2025

·

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