Glendora, CA

Arbor Glen Care Center

1-star overall rating with 1-star inspections with 26 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

1033 E. Arrow Highway, Glendora, CA

(626) 963-7531

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

98

Certified beds

Average residents

88

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1973-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.45

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.28

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.61

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.34

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.73

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.78

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.28

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.45

CMS adjusted RN staffing hours

Adjusted total hours

4.31

CMS adjusted total nurse staffing hours

Case-mix index

1.38

Higher values indicate more complex resident acuity

RN turnover

69%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

64%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,469

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

16.68

Composite VBP score used to determine payment impact.

Payment multiplier

0.9817

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.02% · Performance 23.57% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 8.82% · Performance 9.65% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

3.86

Baseline 36.36% · Performance 47.92% · Measure score 3.86 · Achievement 3.86 · Improvement 0

Adjusted total nurse staffing

2.82

Baseline 3.99 hours · Performance 3.88 hours · Measure score 2.82 · Achievement 2.82 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.89%
10.72%
1.2 pts worse
No Different than the National Rate · Eligible stays 232 · Observed rate 12.5% · Lower 95% interval 8.73%
Discharge to community 58.03%
50.57%
7.5 pts better
Better than the National Rate · Eligible stays 233 · Observed rate 53.65% · Lower 95% interval 51.98%
Medicare spending per beneficiary 1.27
1.02
0.2 pts worse
Drug regimen review with follow-up 99.37%
95.27%
4.1 pts better
Numerator 158 · Denominator 159
Falls with major injury 1.26%
0.77%
0.5 pts worse
Numerator 2 · Denominator 159
Discharge self-care score 50.75%
53.69%
2.9 pts worse
Numerator 34 · Denominator 67
Discharge mobility score 35.82%
50.94%
15.1 pts worse
Numerator 24 · Denominator 67
Pressure ulcers or injuries, new or worsened 0.63%
2.29%
1.7 pts better
Numerator 1 · Denominator 159 · Adjusted rate 0.51%
Healthcare-associated infections requiring hospitalization 9.66%
7.12%
2.5 pts worse
Worse than the National Rate · Eligible stays 145 · Observed rate 13.1% · Lower 95% interval 7.15%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 140
Staff flu vaccination coverage 10%
42%
32 pts worse
Numerator 24 · Denominator 240
Discharge function score 44.78%
56.45%
11.7 pts worse
Numerator 30 · Denominator 67
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 56 · Denominator 56
Transfer of health information to patient 97.44%
96.28%
1.2 pts better
Numerator 76 · Denominator 78
Resident COVID-19 vaccinations up to date 23.29%
25.2%
1.9 pts worse
Numerator 17 · Denominator 73

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.8
2.3
0.5 pts worse
1.9
0.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.8 · Observed 4.5 · Expected 3.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.6
1.6
1 pts worse
1.8
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 3.1 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.4%
98.2%
0.2 pts better
95.5%
2.9 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.4%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
1.6%
1.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.3%
6.8%
3.5 pts better
11.4%
8.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 0.0% · Q3 2.5% · Q4 2.6% · 4Q avg 3.3%
Percentage of long-stay residents who lose too much weight 2.0%
4.1%
2.1 pts better
5.4%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.0% · Q2 0.0% · Q3 0.0% · Q4 1.8% · 4Q avg 2.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 7.1%
13.7%
6.6 pts better
19.6%
12.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 7.4% · Q3 5.7% · Q4 8.8% · 4Q avg 7.1%
Percentage of long-stay residents who received an antipsychotic medication 5.3%
14.2%
8.9 pts better
16.7%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 8.1% · Q3 2.6% · Q4 7.7% · 4Q avg 5.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 7.7%
11.0%
3.3 pts better
16.3%
8.6 pts better
Long Stay · 2024Q4-2025Q3 · Q2 14.5% · Q3 8.1% · Q4 7.6% · 4Q avg 7.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.5%
10.7%
3.2 pts better
14.9%
7.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.3% · Q2 8.5% · Q3 12.5% · Q4 2.0% · 4Q avg 7.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
1.0%
0.5 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.9% · Q3 0.9% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.2%
0.7 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.9% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 10.4%
10.9%
0.5 pts better
19.8%
9.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 3.8% · Q3 9.3% · Q4 21.0% · 4Q avg 10.4%
Percentage of long-stay residents with pressure ulcers 8.6%
4.7%
3.9 pts worse
5.1%
3.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.4% · Q2 10.8% · Q3 7.2% · Q4 6.4% · 4Q avg 8.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
94.0%
6 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 13.0%
11.2%
1.8 pts worse
12.0%
1 pts worse
Short Stay · 20240701-20250630 · Adjusted 13.0% · Observed 14.2% · Expected 12.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.9%
1.5%
0.6 pts better
1.6%
0.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.8% · Q3 0.7% · Q4 1.6% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
93.2%
6.8 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.8%
23.2%
7.6 pts worse
23.9%
6.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 30.8% · Observed 32.7% · Expected 25.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-06 · Fire 2025-02-06

26 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-01-25 · Fire 2024-01-25

35 health deficiencies

Top issue: Quality of Life and Care (10 deficiencies)

7 fire-safety deficiencies

Top issue: Emergency Preparedness (4 deficiencies)

Cycle 3 Health 2021-08-12 · Fire 2021-08-12

33 health deficiencies

Top issue: Resident Rights (10 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-02-06

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-03-03

E · Potential for more than minimal harm 2025-02-06

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-03-03

C · Minimal harm 2025-02-06

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-02-12

C · Minimal harm 2025-02-06

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2025-02-12

F · Potential for more than minimal harm 2024-01-25

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2024-02-23

F · Potential for more than minimal harm 2024-01-25

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-02-23

E · Potential for more than minimal harm 2024-01-25

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-25

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-25

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-02-23

C · Minimal harm 2024-01-25

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2024-02-23

C · Minimal harm 2024-01-25

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2024-02-23

F · Potential for more than minimal harm 2021-08-12

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2021-09-09

F · Potential for more than minimal harm 2021-08-12

K352 · Smoke Deficiencies

Fire Safety

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2021-09-09

F · Potential for more than minimal harm 2021-08-12

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-09-09

E · Potential for more than minimal harm 2021-08-12

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-09-09

E · Potential for more than minimal harm 2021-08-12

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2021-09-09

D · Potential for more than minimal harm 2021-08-12

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2021-09-09

D · Potential for more than minimal harm 2021-08-12

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2021-09-09

D · Potential for more than minimal harm 2021-08-12

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2021-09-09

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Not marked corrected

D · Potential for more than minimal harm 2025-12-18

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-01-07

D · Potential for more than minimal harm 2025-12-18

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2026-01-07

D · Potential for more than minimal harm 2025-12-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-14

D · Potential for more than minimal harm 2025-04-11

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-05-01

D · Potential for more than minimal harm 2025-04-11

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-01

D · Potential for more than minimal harm 2025-03-20

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-04-03

D · Potential for more than minimal harm 2025-03-20

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-04-03

D · Potential for more than minimal harm 2025-03-20

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-03

E · Potential for more than minimal harm 2025-02-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-03

E · Potential for more than minimal harm 2025-02-06

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-02-28

E · Potential for more than minimal harm 2025-02-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-03

E · Potential for more than minimal harm 2025-02-06

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-03-03

E · Potential for more than minimal harm 2025-02-06

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-28

D · Potential for more than minimal harm 2025-02-06

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-02-28

D · Potential for more than minimal harm 2025-02-06

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-28

D · Potential for more than minimal harm 2025-02-06

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2025-02-28

D · Potential for more than minimal harm 2025-02-06

F911 · Environmental Deficiencies

Health

Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

Corrected 2025-03-03

E · Potential for more than minimal harm 2025-01-30

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-22

D · Potential for more than minimal harm 2025-01-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-22

E · Potential for more than minimal harm 2024-12-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-01-01

D · Potential for more than minimal harm 2024-12-13

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-01-01

D · Potential for more than minimal harm 2024-11-21

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-16

G · Actual harm 2024-11-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-11-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-11-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-11-30

D · Potential for more than minimal harm 2024-11-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-09-27

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-21

E · Potential for more than minimal harm 2024-09-11

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-10-02

D · Potential for more than minimal harm 2024-07-15

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-07

D · Potential for more than minimal harm 2024-03-22

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-04-08

D · Potential for more than minimal harm 2024-03-05

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-18

E · Potential for more than minimal harm 2024-01-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-15

E · Potential for more than minimal harm 2024-01-25

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-02-15

E · Potential for more than minimal harm 2024-01-25

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-02-15

E · Potential for more than minimal harm 2024-01-25

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-15

E · Potential for more than minimal harm 2024-01-25

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-02-15

E · Potential for more than minimal harm 2024-01-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-25

F847 · Administration Deficiencies

Health

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2024-02-15

D · Potential for more than minimal harm 2023-08-30

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-09-22

E · Potential for more than minimal harm 2023-08-19

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2023-09-11

D · Potential for more than minimal harm 2023-08-17

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-09-08

D · Potential for more than minimal harm 2023-08-11

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-07-28

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-08-25

D · Potential for more than minimal harm 2023-07-28

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2023-08-25

F · Potential for more than minimal harm 2023-07-11

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-07-29

D · Potential for more than minimal harm 2023-05-02

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-09

G · Actual harm 2023-03-29

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-04-30

E · Potential for more than minimal harm 2023-03-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-04-30

D · Potential for more than minimal harm 2023-03-29

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-04-30

D · Potential for more than minimal harm 2023-03-29

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-04-30

D · Potential for more than minimal harm 2023-03-29

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-04-30

D · Potential for more than minimal harm 2023-03-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-30

E · Potential for more than minimal harm 2021-08-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-08-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-10-08

D · Potential for more than minimal harm 2021-08-12

F551 · Resident Rights Deficiencies

Health

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2021-10-08

D · Potential for more than minimal harm 2021-08-12

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2021-10-08

D · Potential for more than minimal harm 2021-08-12

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2021-10-08

D · Potential for more than minimal harm 2021-08-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2021-10-08

D · Potential for more than minimal harm 2021-08-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-10-08

D · Potential for more than minimal harm 2021-08-12

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2021-10-08

Penalties and ownership

What sits behind the stars

$0 2024-11-06

Payment Denial

Payment Denial · denial start 2024-12-06 · 26 days

26 day denial

Ownership

Flagstone Healthcare Central LLC

5% Or Greater Direct Ownership Interest · Organization

100% 19 facilities 2019-01-01
The Ensign Group Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 209 facilities 2006-01-30
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2006-01-30
Johnson, Wacy

Operational/Managerial Control · Individual

0% 2 facilities 2019-04-01
Mehta, Krunal

Operational/Managerial Control · Individual

0% 3 facilities 2020-11-01
Port, Barry

Corporate Officer · Individual

0% 33 facilities 2001-02-01
Twomagnets LLC

Operational/Managerial Control · Organization

0% 28 facilities 2001-02-01
Willits, Adam

Corporate Officer · Individual

0% 69 facilities 2018-08-27

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