Federal inspection record · CMS data as of October 1, 2026

Andover Village Retirement Community

486 S Main St, Andover, OH · (440) 293-5416

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
99
Residents per day
69
Ownership
For-Profit
Chain
Vrc Management
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 5, 1979

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

Andover Village Retirement Community carries 21 inspection points. That is fewer than 85% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 21 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

10 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 0 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care5D
  1. D

    Provide enough food/fluids to maintain a resident's health.

    July 23, 2026 · Standard · F692 · Corrected August 28, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 25, 2025 · Complaint · F686 · Corrected December 20, 2025

  3. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    July 8, 2024 · Standard · F688 · Corrected August 5, 2024

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 8, 2024 · Standard · F695 · Corrected August 5, 2024

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 12, 2022 · Standard · F688 · Corrected June 1, 2022

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 23, 2026 · Standard · F656 · Corrected August 28, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 25, 2025 · Complaint · F842 · Corrected December 20, 2025

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 23, 2026 · Standard · F761 · Corrected August 28, 2026

  2. D

    Ensure that residents are free from significant medication errors.

    July 8, 2024 · Standard · F760 · Corrected August 5, 2024

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    November 25, 2025 · Complaint · F880 · Corrected December 20, 2025

Inspection history

  1. 2026-07-23

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-07-08

    3 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2022-05-12

    1 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 51 min of nursing staff time a day, 39 min of it from a registered nurse.

This home

3 h 51 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 18% of nursing staff and 9% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse2.01.71.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.71.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.3 pts better100.0%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.3 pts better100.0%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better2.2%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms20.9 pts better10.7%31.6%13.5%
Percentage of long-stay residents who lose too much weight5.1 pts better1.0%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.8 pts worse31.3%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication6 pts better2.5%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.6 pts better3.7%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.7 pts better4.3%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.0%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.1 pts better20.8%20.9%18.3%
Percentage of long-stay residents with pressure ulcers5.9 pts worse9.1%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine19.7 pts better98.1%78.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.9 pts better8.7%12.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better0.0%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.8 pts better95.2%76.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.6 pts better18.8%24.4%23.4%

·

Who owns and runs it

8 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Francus, MichaelDirect Ownership Interest · Individual0%3 facilities
Francus, MichaelOperational/Managerial Control · Individual0%3 facilities
Francus, MichaelAdp Of The SNF · Individual0%3 facilities
Gantz, SaraOperational/Managerial Control · Individual0%1 facilities
Gantz, SaraAdp Of The SNF · Individual0%1 facilities
Kraus, AndreaDirect Ownership Interest · Individual0%2 facilities
Vrc Management, Inc.Operational/Managerial Control · Organization0%3 facilities
Vrc Management, Inc.Adp Of The SNF · Organization0%3 facilities

·

Fire safety

6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3E
  1. E

    Install an approved automatic sprinkler system.

    July 23, 2026 · K351 · Corrected August 28, 2026

  2. E

    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    July 8, 2024 · K361 · Corrected August 5, 2024

  3. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    July 8, 2024 · K372 · Corrected August 5, 2024

Gas, Vacuum, and Electrical Systems2E
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    July 8, 2024 · K918 · Corrected August 5, 2024

  2. E

    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    July 8, 2024 · K927 · Corrected August 5, 2024

Egress1E
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 12, 2022 · K222 · Corrected June 1, 2022

·

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