Federal inspection record · CMS data as of October 1, 2026
Andover Forest Post Acute Care Center
1801 Turnpike Street, North Andover, MA · (978) 688-1212
- Certified beds
- 142
- Residents per day
- 119
- Ownership
- For-Profit
- Chain
- Stern Consultants
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- October 5, 1990
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Massachusetts homes
Andover Forest Post Acute Care Center carries 30 inspection points. That is fewer than 58% of Massachusetts's 339 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–24 pts
- 3★ 24–41 pts
- 2★ 41–76 pts
- 1★ over 76 pts
Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
36 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
J
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Everything else, by area of care
Resident Assessment and Care Planning12E
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- B
Assure that each resident’s assessment is updated at least once every 3 months.
- B
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care10E
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Assist a resident in gaining access to vision and hearing services.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care or services that was trauma informed and/or culturally competent.
- D
Provide or obtain dental services for each resident.
Nutrition and Dietary3D
- D
Dispose of garbage and refuse properly.
- D
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service3E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control3E
- D
Provide and implement an infection prevention and control program.
- E
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D
Provide and implement an infection prevention and control program.
Resident Rights2D
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental1E
- E
Keep all essential equipment working safely.
Nursing and Physician Services1C
- C
Post nurse staffing information every day.
Inspection history
2026-04-16
6 health deficiencies · 7 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (5 deficiencies)
2025-03-26
12 health deficiencies · 11 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
2024-04-12
18 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 44 min of nursing staff time a day, 30 min of it from a registered nurse.
This home
3 h 44 min
Massachusetts average
3 h 56 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 39% of nursing staff and 59% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$25,847 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-04-12 | Fine | $25,847 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.7 pts worse | 2.5 | 1.8 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts worse | 1.6 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine9.4 pts worse | 83.5% | 92.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine7.2 pts worse | 86.3% | 93.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts worse | 3.5% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms13.7 pts better | 3.7% | 17.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight4 pts worse | 9.0% | 5.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication7.5 pts worse | 27.0% | 19.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication6.1 pts worse | 27.6% | 21.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened6.7 pts better | 7.2% | 13.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.3 pts better | 15.5% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.7 pts better | 1.0% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.4 pts worse | 25.8% | 20.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.7 pts better | 2.5% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine32.2 pts worse | 46.7% | 78.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit3.4 pts better | 8.4% | 11.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine30.5 pts worse | 47.6% | 78.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.7 pts better | 22.0% | 25.7% | 23.4% |
·
Who owns and runs it
31 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Friedman, Shana | 5% Or Greater Direct Ownership Interest · Individual | 12% | 7 facilities |
| Com Family Trust | 5% Or Greater Indirect Ownership Interest · Organization | 10% | 14 facilities |
| Com Family Trust | Adp Of The SNF · Organization | 0% | 14 facilities |
| Cordeiro, Kalie | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Cordeiro, Kalie | Adp Of The SNF · Individual | 0% | 1 facilities |
| E Newhouse Family Trust | Adp Of The SNF · Organization | 0% | 18 facilities |
| Erblich, Avraham | Operational/Managerial Control · Individual | 0% | 21 facilities |
| Erblich, Avraham | Adp Of The SNF · Individual | 0% | 21 facilities |
| Etn Family Holdings LLC | Direct Ownership Interest · Organization | 0% | 22 facilities |
| Etn Family Holdings LLC | Operational/Managerial Control · Organization | 0% | 22 facilities |
| Etn Family Holdings LLC | Adp Of The SNF · Organization | 0% | 22 facilities |
| Friedman, Shana | Adp Of The SNF · Individual | 0% | 7 facilities |
| Hernandez, Amanda | Managing Control - Governing Body · Individual | 0% | 6 facilities |
| Hernandez, Amanda | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Hernandez, Amanda | Adp Of The SNF · Individual | 0% | 6 facilities |
| Millman, Chaim | Indirect Ownership Interest · Individual | 0% | 21 facilities |
| Millman, Chaim | Managing Control - Governing Body · Individual | 0% | 21 facilities |
| Millman, Chaim | Operational/Managerial Control · Individual | 0% | 21 facilities |
| Millman, Chaim | Trustee Of The SNF · Individual | 0% | 21 facilities |
| Millman, Chaim | Adp Of The SNF · Individual | 0% | 21 facilities |
| Newhouse, Eric | Indirect Ownership Interest · Individual | 0% | 19 facilities |
| Newhouse, Eric | Managing Control - Governing Body · Individual | 0% | 19 facilities |
| Newhouse, Eric | Trustee Of The SNF · Individual | 0% | 19 facilities |
| Newhouse, Eric | Adp Of The SNF · Individual | 0% | 19 facilities |
| Sheps, Boruch | Adp Of The SNF · Individual | 0% | 22 facilities |
| Stern, Bezalel | Adp Of The SNF · Individual | 0% | 20 facilities |
| T Newhouse Family Trust | Adp Of The SNF · Organization | 0% | 18 facilities |
| Tlco Holdings LLC | Direct Ownership Interest · Organization | 0% | 14 facilities |
| Tlco Holdings LLC | Operational/Managerial Control · Organization | 0% | 14 facilities |
| Tlco Holdings LLC | Adp Of The SNF · Organization | 0% | 14 facilities |
| Tlm Family Trust | Adp Of The SNF · Organization | 0% | 11 facilities |
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Fire safety
18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke8F
- F
Install an approved automatic sprinkler system.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- C
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Provide properly protected cooking facilities.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous5F
- F
Provide a written emergency evacuation plan.
- E
Have simulated fire drills held at unexpected times.
- E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F
Have simulated fire drills held at unexpected times.
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Emergency Preparedness2F
- F
Conduct testing and exercise requirements.
- F
Conduct risk assessment and an All-Hazards approach.
Gas, Vacuum, and Electrical Systems2F
- F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F
Have generator or other power source capable of supplying service within 10 seconds.
Egress1F
- F
Install emergency lighting that can last at least 1 1/2 hours.
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Other homes nearby
-
Andover Manor Rehab And Nursing
Andover, MA · Stern Consultants
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 44 min
- Fines
- $0
-
Royal Meadow View Nursing and Rehabilitation Cente
North Reading, MA · Royal Health Group
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 22 min
- Fines
- $0
-
Vantage at Andover LLC
Andover, MA · Vantage Care
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h
- Fines
- $0