Wilkes Barre, PA

Allied Services Center City Skilled Nursing

5-star overall rating with 3-star inspections with 7 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

80 E. Northampton Street, Wilkes Barre, PA

(570) 826-1031

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

92

Certified beds

Average residents

66

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1983-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.82

Registered nurse staffing · state 0.78 · national 0.68

LPN hours / resident day

1.06

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

2.69

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

4.57

All reported nurse hours · state 3.89 · national 3.89

Licensed hours

1.88

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

4.06

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.56

Weekend registered nurse coverage · state 0.55 · national 0.47

Physical therapist

0.13

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.81

CMS adjusted RN staffing hours

Adjusted total hours

4.47

CMS adjusted total nurse staffing hours

Case-mix index

1.40

Higher values indicate more complex resident acuity

RN turnover

28%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

38%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,289

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

45.03

Composite VBP score used to determine payment impact.

Payment multiplier

0.9982

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.40

Baseline 18.09% · Performance 19.86% · Measure score 3.40 · Achievement 3.40 · Improvement 0

Healthcare-associated infections

5.16

Baseline 5.59% · Performance 6.29% · Measure score 5.16 · Achievement 5.16 · Improvement 0

Total nurse turnover

5.15

Baseline 19.36% · Performance 42.65% · Measure score 5.15 · Achievement 5.15 · Improvement 0

Adjusted total nurse staffing

4.31

Baseline 3.11 hours · Performance 4.31 hours · Measure score 4.31 · Achievement 4.31 · Improvement 3.97

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	11.3%	10.72% 0.6 pts worse	No Different than the National Rate · Eligible stays 128 · Observed rate 12.5% · Lower 95% interval 7.83%
Discharge to community	47.25%	50.57% 3.3 pts worse	No Different than the National Rate · Eligible stays 132 · Observed rate 40.91% · Lower 95% interval 37.83%
Medicare spending per beneficiary	1	1.02 About the same
Drug regimen review with follow-up	96.77%	95.27% 1.5 pts better	Numerator 120 · Denominator 124
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 124
Discharge self-care score	52.43%	53.69% 1.3 pts worse	Numerator 54 · Denominator 103
Discharge mobility score	37.86%	50.94% 13.1 pts worse	Numerator 39 · Denominator 103
Pressure ulcers or injuries, new or worsened	2.42%	2.29% 0.1 pts worse	Numerator 3 · Denominator 124 · Adjusted rate 1.82%
Healthcare-associated infections requiring hospitalization	6.29%	7.12% 0.8 pts better	No Different than the National Rate · Eligible stays 105 · Observed rate 4.76% · Lower 95% interval 4.1%
Staff COVID-19 vaccination coverage	30.38%	8.2% 22.2 pts better	Numerator 24 · Denominator 79
Staff flu vaccination coverage	49.11%	42% 7.1 pts better	Numerator 83 · Denominator 169
Discharge function score	40.78%	56.45% 15.7 pts worse	Numerator 42 · Denominator 103
Transfer of health information to provider	70.27%	95.95% 25.7 pts worse	Numerator 26 · Denominator 37
Transfer of health information to patient	96.15%	96.28% 0.1 pts worse	Numerator 50 · Denominator 52
Resident COVID-19 vaccinations up to date	31.03%	25.2% 5.8 pts better	Numerator 18 · Denominator 58

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.6	1.7 0.1 pts better	1.9 0.3 pts better	Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.4 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	0.7	1.2 0.5 pts better	1.8 1.1 pts better	Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.6 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	100.0%	86.9% 13.1 pts better	93.4% 6.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100.0%	93.5% 6.5 pts better	95.5% 4.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury	1.0%	3.2% 2.2 pts better	3.3% 2.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.0% · Q4 2.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	0.0%	6.5% 6.5 pts better	11.4% 11.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight	9.2%	6.5% 2.7 pts worse	5.4% 3.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 5.3% · Q3 14.3% · Q4 13.3% · 4Q avg 9.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	18.0%	19.9% 1.9 pts better	19.6% 1.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 17.9% · Q2 22.0% · Q3 15.6% · Q4 17.0% · 4Q avg 18.0%
Percentage of long-stay residents who received an antipsychotic medication	11.0%	18.7% 7.7 pts better	16.7% 5.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 11.1% · Q2 13.9% · Q3 11.1% · Q4 8.1% · 4Q avg 11.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.2% 0.2 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	19.9%	19.6% 0.3 pts worse	16.3% 3.6 pts worse	Long Stay · 2024Q4-2025Q3 · 4Q avg 19.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	15.7%	18.3% 2.6 pts better	14.9% 0.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 11.1% · Q2 10.3% · Q3 13.3% · Q4 26.1% · 4Q avg 15.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	2.0%	0.9% 1.1 pts worse	1.0% 1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.6% · Q3 3.1% · Q4 1.8% · 4Q avg 2.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	3.7%	1.7% 2 pts worse	1.7% 2 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.2% · Q3 4.3% · Q4 6.4% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	36.9%	26.4% 10.5 pts worse	19.8% 17.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 26.6% · Q2 46.9% · Q3 27.3% · Q4 46.0% · 4Q avg 36.9%
Percentage of long-stay residents with pressure ulcers	6.8%	5.3% 1.5 pts worse	5.1% 1.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 10.9% · Q3 5.7% · Q4 3.4% · 4Q avg 6.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	92.7%	68.9% 23.8 pts better	81.7% 11 pts better	Short Stay · 2024Q4-2025Q3 · Q1 94.6% · Q2 95.6% · Q3 92.5% · Q4 88.3% · 4Q avg 92.7%
Percentage of short-stay residents who had an outpatient emergency department visit	6.4%	9.8% 3.4 pts better	12.0% 5.6 pts better	Short Stay · 20240701-20250630 · Adjusted 6.4% · Observed 6.3% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.4%	1.5% 1.1 pts better	1.6% 1.2 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.3% · 4Q avg 0.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	95.7%	68.7% 27 pts better	79.7% 16 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 95.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	14.7%	23.1% 8.4 pts better	23.9% 9.2 pts better	Short Stay · 20240701-20250630 · Adjusted 14.7% · Observed 15.8% · Expected 25.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-11-14 · Fire 2025-11-14

7 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2025-01-10 · Fire 2025-01-10

4 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2024-03-07 · Fire 2024-03-07

9 health deficiencies

Top issue: Resident Rights (4 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-11-14

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2026-01-09

E · Potential for more than minimal harm 2025-11-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2026-01-09

E · Potential for more than minimal harm 2025-01-10

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-02-27

E · Potential for more than minimal harm 2024-03-07

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-04-12

E · Potential for more than minimal harm 2024-03-07

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-04-12

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-11-14

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-01-06

E · Potential for more than minimal harm 2025-11-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-01-06

E · Potential for more than minimal harm 2025-11-14

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-01-06

E · Potential for more than minimal harm 2025-11-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-01-06

D · Potential for more than minimal harm 2025-11-14

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-01-06

D · Potential for more than minimal harm 2025-11-14

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-01-06

D · Potential for more than minimal harm 2025-11-14

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-01-06

E · Potential for more than minimal harm 2025-01-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-02-25

D · Potential for more than minimal harm 2025-01-10

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-02-25

D · Potential for more than minimal harm 2025-01-10

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-25

D · Potential for more than minimal harm 2025-01-10

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-02-25

E · Potential for more than minimal harm 2024-03-07

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-04-16

E · Potential for more than minimal harm 2024-03-07

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-04-16

E · Potential for more than minimal harm 2024-03-07

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-04-16

E · Potential for more than minimal harm 2024-03-07

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-16

D · Potential for more than minimal harm 2024-03-07

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-04-16

D · Potential for more than minimal harm 2024-03-07

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-04-16

D · Potential for more than minimal harm 2024-03-07

F914 · Environmental Deficiencies

Health

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Corrected 2024-04-16

B · Minimal harm 2024-03-07

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-04-16

B · Minimal harm 2023-08-31

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Not marked corrected

Penalties and ownership

What sits behind the stars

Ownership

Allied Services Personal Care, Inc.

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2019-10-01

Allied Health Care Services

5% Or Greater Indirect Ownership Interest · Organization

10% 5 facilities 2019-10-01

Allied Services Foundation

5% Or Greater Indirect Ownership Interest · Organization

10% 5 facilities 2019-10-01

Allied Services Foundation

Operational/Managerial Control · Organization

0% 5 facilities 2019-10-01

Aronica, Michael