Federal inspection record · CMS data as of October 1, 2026

Alaris Health at West Orange

5 Brook End Drive, West Orange, NJ · (973) 324-3000

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
109
Ownership
For-Profit
Chain
Alaris Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 2, 1998

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New Jersey.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New Jersey homes

Alaris Health at West Orange carries 43 inspection points. That is fewer than 59% of New Jersey's 346 rated homes.

5★4★3★2★1★+11 homes above 20305102550100200inspection points → fewer is better on the leftThis home · 43 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New Jersey: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–37 pts
  • 3★ 37–60 pts
  • 2★ 60–93.75 pts
  • 1★ over 93.75 pts

Bars show every rated home in New Jersey by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

18 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 13 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 22, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected January 30, 2026

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 19, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected January 21, 2025

  3. K

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    August 12, 2022 · Standard inspection · Nutrition and Dietary · F803 · Corrected September 9, 2022

Everything else, by area of care

Resident Assessment and Care Planning4D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 21, 2026 · Standard · F657 · Corrected June 19, 2026

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    December 19, 2024 · Standard · F645 · Corrected January 21, 2025

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 19, 2024 · Standard · F842 · Corrected January 21, 2025

  4. D

    Ensure each resident receives an accurate assessment.

    August 12, 2022 · Standard · F641 · Corrected September 9, 2022

Resident Rights3D
  1. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 21, 2026 · Standard · F584 · Corrected June 19, 2026

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 19, 2024 · Complaint · F584 · Corrected January 21, 2025

  3. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    August 12, 2022 · Standard · F554 · Corrected September 9, 2022

Quality of Life and Care3E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 21, 2026 · Standard · F684 · Corrected June 19, 2026

  2. E

    Provide safe and appropriate respiratory care for a resident when needed.

    August 12, 2022 · Standard · F695 · Corrected September 9, 2022

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 12, 2022 · Standard · F684 · Corrected September 9, 2022

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    May 21, 2026 · Standard · F880 · Corrected June 19, 2026

  2. D

    Provide and implement an infection prevention and control program.

    August 12, 2022 · Standard · F880 · Corrected September 9, 2022

Pharmacy Service1E
  1. E

    Ensure medication error rates are not 5 percent or greater.

    May 21, 2026 · Standard · F759 · Corrected June 19, 2026

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    December 19, 2024 · Standard · F604 · Corrected January 21, 2025

Nutrition and Dietary1D
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    December 19, 2024 · Standard · F806 · Corrected January 21, 2025

Inspection history

  1. 2026-05-21

    6 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-12-19

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  3. 2022-08-12

    6 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 41 min of nursing staff time a day, 53 min of it from a registered nurse.

This home

3 h 41 min

New Jersey average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$51,273 in federal fines on record over the past three years.

DatePenaltyAmount
2025-12-22Fine$30,167
2024-12-19Fine$21,106

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.72.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better0.51.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.2 pts better96.2%93.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.3 pts worse90.5%96.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.1 pts better1.2%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms10.5 pts better2.0%12.5%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts worse5.5%4.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication12.5 pts better6.3%18.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.2 pts better4.7%12.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.9 pts better3.4%7.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.9 pts worse9.2%8.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse0.8%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts better0.6%0.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.2 pts better10.0%15.2%18.3%
Percentage of long-stay residents with pressure ulcers6.8 pts worse12.1%5.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.4 pts worse70.6%79.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit8.1 pts better0.0%8.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.2 pts worse1.3%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4.5 pts worse75.0%79.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.4 pts better23.7%24.1%23.4%

·

Who owns and runs it

4 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Eisenreich, Avery5% Or Greater Direct Ownership Interest · Individual0%6 facilities
Giles, KristineW-2 Managing Employee · Individual0%1 facilities
St Cloud Operations LLC5% Or Greater Direct Ownership Interest · Organization0%1 facilities
Stern, SamuelCorporate Officer · Individual0%64 facilities

·

Fire safety

17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke8F
  1. E

    Have an enclosure around a vertical opening shaft.

    May 21, 2026 · K311 · Corrected June 12, 2026

  2. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 21, 2026 · K345 · Corrected June 12, 2026

  3. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    May 21, 2026 · K372 · Corrected June 12, 2026

  4. F

    Have an enclosure around a vertical opening shaft.

    December 19, 2024 · K311 · Corrected January 21, 2025

  5. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 12, 2022 · K321 · Corrected September 9, 2022

  6. F

    Install a fire alarm system that can be heard throughout the facility.

    August 12, 2022 · K341 · Corrected September 29, 2022

  7. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 12, 2022 · K345 · Corrected September 9, 2022

  8. E

    Install corridor and hallway doors that block smoke.

    August 12, 2022 · K363 · Corrected September 9, 2022

Egress3F
  1. F

    Have properly located and lighted "Exit" signs.

    May 21, 2026 · K293 · Corrected June 19, 2026

  2. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 12, 2022 · K211 · Corrected September 9, 2022

  3. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    August 12, 2022 · K223 · Corrected September 9, 2022

Gas, Vacuum, and Electrical Systems2F
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    May 21, 2026 · K918 · Corrected June 12, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 12, 2022 · K918 · Corrected September 9, 2022

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    August 12, 2022 · K521 · Corrected September 9, 2022

  2. F

    Have an externally vented heating system.

    August 12, 2022 · K522 · Corrected September 9, 2022

Emergency Preparedness1E
  1. E

    Develop and maintain an Emergency Preparedness Program (EP).

    May 21, 2026 · E4 · Corrected June 12, 2026

Construction1F
  1. F

    Use approved construction type or materials.

    December 19, 2024 · K161 · Corrected January 21, 2025

·

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