Federal inspection record · CMS data as of October 1, 2026

Accura Healthcare of South Des Moines

4911 SW 19th Street, Des Moines, IA · (515) 285-2559

CMS overall rating

1 of 5

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Certified beds
89
Residents per day
84
Ownership
For-Profit
Chain
Accura Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 1, 1996

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Iowa.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Iowa homes

Accura Healthcare of South Des Moines carries 135 inspection points. That is fewer than 8% of Iowa's 385 rated homes.

5★4★3★2★1★+12 homes above 18305102550100inspection points → fewer is better on the leftThis home · 135 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Iowa: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–7 pts
  • 4★ 7–21 pts
  • 3★ 21–41 pts
  • 2★ 41–86.5 pts
  • 1★ over 86.5 pts

Bars show every rated home in Iowa by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

67 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 36 4 pts
E 21 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 3 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 13, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected June 23, 2024

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 13, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 23, 2024

  3. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 25, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected June 23, 2024

  4. K

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 21, 2023 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected January 9, 2024

Everything else, by area of care

Resident Assessment and Care Planning13E
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 18, 2025 · Complaint · F842 · Corrected October 10, 2025

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 17, 2025 · Complaint · F657 · Corrected February 21, 2025

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 17, 2025 · Complaint · F658 · Corrected February 21, 2025

  4. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    August 22, 2024 · Standard · F655 · Corrected September 16, 2024

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 25, 2024 · Complaint · F658 · Corrected May 10, 2024

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 25, 2024 · Complaint · F656 · Corrected February 16, 2024

  7. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 25, 2024 · Complaint · F657 · Corrected February 16, 2024

  8. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 2, 2023 · Standard · F656 · Corrected February 16, 2024

  9. D

    Ensure each resident receives an accurate assessment.

    November 2, 2023 · Standard · F641 · Corrected December 4, 2023

  10. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 2, 2023 · Complaint · F657 · Corrected February 16, 2024

  11. D

    Plan the resident's discharge to meet the resident's goals and needs.

    November 2, 2023 · Complaint · F660 · Corrected December 4, 2023

  12. B

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    November 2, 2023 · Standard · F636 · Corrected December 4, 2023

  13. B

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    November 2, 2023 · Standard · F640 · Corrected December 4, 2023

Quality of Life and Care13E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 24, 2025 · Complaint · F684 · Corrected August 15, 2025

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    July 24, 2025 · Standard · F693 · Corrected August 15, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 22, 2024 · Complaint · F684 · Corrected September 16, 2024

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 22, 2024 · Complaint · F689 · Corrected September 16, 2024

  5. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 22, 2024 · Complaint · F690 · Corrected September 16, 2024

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 25, 2024 · Complaint · F677 · Corrected May 10, 2024

  7. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 25, 2024 · Complaint · F677 · Corrected February 16, 2024

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 25, 2024 · Complaint · F684 · Corrected February 16, 2024

  9. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 21, 2023 · Complaint · F689 · Corrected January 9, 2024

  10. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    November 2, 2023 · Complaint · F677 · Corrected February 16, 2024

  11. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 2, 2023 · Complaint · F684 · Corrected February 16, 2024

  12. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 2, 2023 · Complaint · F690 · Corrected December 4, 2023

  13. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 2, 2023 · Standard · F695 · Corrected December 4, 2023

Resident Rights12E
  1. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 22, 2024 · Complaint · F550 · Corrected September 16, 2024

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 22, 2024 · Complaint · F584 · Corrected September 16, 2024

  3. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    August 22, 2024 · Standard · F625 · Corrected September 16, 2024

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 29, 2024 · Complaint · F550 · Corrected March 12, 2024

  5. D

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    January 25, 2024 · Complaint · F568 · Corrected February 16, 2024

  6. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    November 2, 2023 · Standard · F565 · Corrected December 4, 2023

  7. E

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    November 2, 2023 · Standard · F576 · Corrected December 4, 2023

  8. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    November 2, 2023 · Complaint · F584 · Corrected December 4, 2023

  9. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 2, 2023 · Complaint · F550 · Corrected December 4, 2023

  10. D

    Honor the resident's right to manage his or her financial affairs.

    November 2, 2023 · Complaint · F567 · Corrected December 4, 2023

  11. D

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    November 2, 2023 · Complaint · F568 · Corrected February 16, 2024

  12. B

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    November 2, 2023 · Complaint · F625 · Corrected December 4, 2023

Nursing and Physician Services9F
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    August 22, 2024 · Complaint · F726 · Corrected September 16, 2024

  2. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    April 25, 2024 · Complaint · F712 · Corrected May 10, 2024

  3. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    April 25, 2024 · Complaint · F725 · Corrected May 10, 2024

  4. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    February 29, 2024 · Complaint · F725 · Corrected March 12, 2024

  5. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    January 25, 2024 · Complaint · F725 · Corrected February 16, 2024

  6. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    December 21, 2023 · Complaint · F725 · Corrected February 16, 2024

  7. F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    November 2, 2023 · Complaint · F725 · Corrected February 16, 2024

  8. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    November 2, 2023 · Complaint · F727 · Corrected December 4, 2023

  9. C

    Post nurse staffing information every day.

    November 2, 2023 · Standard · F732 · Corrected December 4, 2023

Pharmacy Service5E
  1. D

    Ensure medication error rates are not 5 percent or greater.

    August 22, 2024 · Complaint · F759 · Corrected September 16, 2024

  2. D

    Ensure that residents are free from significant medication errors.

    August 22, 2024 · Complaint · F760 · Corrected September 16, 2024

  3. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 2, 2023 · Standard · F761 · Corrected December 4, 2023

  4. D

    Ensure medication error rates are not 5 percent or greater.

    November 2, 2023 · Complaint · F759 · Corrected December 4, 2023

  5. D

    Ensure that residents are free from significant medication errors.

    November 2, 2023 · Standard · F760 · Corrected December 4, 2023

Freedom from Abuse, Neglect, and Exploitation4E
  1. E

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 17, 2025 · Complaint · F600 · Corrected February 21, 2025

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 29, 2024 · Complaint · F609 · Corrected March 12, 2024

  3. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    January 25, 2024 · Complaint · F607 · Corrected February 16, 2024

  4. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    November 2, 2023 · Standard · F607 · Corrected February 16, 2024

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    July 24, 2025 · Standard · F880 · Corrected August 15, 2025

  2. E

    Provide and implement an infection prevention and control program.

    August 22, 2024 · Complaint · F880 · Corrected September 16, 2024

  3. D

    Provide and implement an infection prevention and control program.

    November 2, 2023 · Complaint · F880 · Corrected December 4, 2023

Environmental2E
  1. E

    Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

    November 2, 2023 · Standard · F917 · Corrected December 4, 2023

  2. E

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    November 2, 2023 · Standard · F919 · Corrected December 4, 2023

Nutrition and Dietary1E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 17, 2025 · Complaint · F804 · Corrected February 21, 2025

Administration1E
  1. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    January 25, 2024 · Complaint · F867 · Corrected February 16, 2024

Inspection history

  1. 2025-07-24

    3 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-08-22

    16 health deficiencies · 6 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-11-02

    48 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (9 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 10 min of nursing staff time a day, 30 min of it from a registered nurse.

This home

4 h 10 min

Iowa average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 42% of nursing staff and 46% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$52,632 in federal fines on record over the past three years.

DatePenaltyAmount
2024-04-25Fine$30,675
2024-04-25Payment Denial · 30 day denial$0
2023-11-02Fine$21,957
2023-11-02Payment Denial · 28 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.4 pts worse86.8%94.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.2 pts worse93.6%95.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.9 pts worse6.8%3.9%3.2%
Percentage of long-stay residents who have depressive symptomsAbout the same4.2%4.2%13.5%
Percentage of long-stay residents who lose too much weight1.8 pts worse6.2%4.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.3 pts better19.7%21.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication11.9 pts worse31.7%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.1 pts worse17.3%15.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.4 pts worse26.0%16.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts better0.6%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection2.1 pts better0.3%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.8 pts worse26.8%25.0%18.3%
Percentage of long-stay residents with pressure ulcers0.3 pts better3.8%4.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.1 pts worse79.9%84.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.5 pts worse17.5%13.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.1 pts better0.0%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.1 pts worse74.3%74.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission13.8 pts worse34.5%20.7%23.4%

·

Who owns and runs it

18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Babb, Kevin5% Or Greater Direct Ownership Interest · Individual49%1 facilities
American Healthcare Management Services LLCOperational/Managerial Control · Organization0%32 facilities
American Healthcare Management Services LLCAdp Of The SNF · Organization0%32 facilities
Babb, KevinAdp Of The SNF · Individual0%1 facilities
Brighton Consulting Group LLCAdp Of The SNF · Organization0%73 facilities
Conner, JenniferDirect Ownership Interest · Individual0%1 facilities
Conner, JenniferCorporate Officer · Individual0%1 facilities
Conner, RobertCorporate Director · Individual0%13 facilities
Conner, RobertOperational/Managerial Control · Individual0%13 facilities
Conner, RobertAdp Of The SNF · Individual0%13 facilities
First Interstate Bank5% Or Greater Mortgage Interest · Organization0%5 facilities
Herst, JosephOperational/Managerial Control · Individual0%1 facilities
Herst, JosephAdp Of The SNF · Individual0%1 facilities
Leneave, TedOperational/Managerial Control · Individual0%44 facilities
Leneave, TedAdp Of The SNF · Individual0%44 facilities
Martens & Company Cpa, LlpAdp Of The SNF · Organization0%1 facilities
Toti, LisaOperational/Managerial Control · Individual0%33 facilities
Toti, LisaAdp Of The SNF · Individual0%33 facilities

·

Fire safety

18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke10F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 24, 2025 · K353 · Corrected August 23, 2025

  2. E

    Install a fire alarm system that can be heard throughout the facility.

    July 24, 2025 · K341 · Corrected August 23, 2025

  3. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 24, 2025 · K345 · Corrected August 23, 2025

  4. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 24, 2025 · K321 · Corrected August 23, 2025

  5. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 22, 2024 · K345 · Corrected September 27, 2024

  6. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    August 22, 2024 · K354 · Corrected September 27, 2024

  7. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 22, 2024 · K321 · Corrected September 27, 2024

  8. F

    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    November 2, 2023 · K342 · Corrected November 14, 2023

  9. F

    Inspect, test, and maintain automatic sprinkler systems.

    November 2, 2023 · K353 · Corrected November 8, 2023

  10. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    November 2, 2023 · K372 · Corrected November 1, 2023

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    July 24, 2025 · K712 · Corrected August 23, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    August 22, 2024 · K712 · Corrected September 27, 2024

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 24, 2025 · K918 · Corrected August 23, 2025

  2. E

    Meet requirements for the installation and maintenance of electrical systems.

    August 22, 2024 · K911 · Corrected September 27, 2024

Egress2D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 24, 2025 · K222 · Corrected August 23, 2025

  2. D

    Install proper backup exit lighting.

    July 24, 2025 · K281 · Corrected August 23, 2025

Services1D
  1. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    July 24, 2025 · K521 · Corrected August 23, 2025

Emergency Preparedness1F
  1. F

    Conduct testing and exercise requirements.

    August 22, 2024 · E39 · Corrected October 1, 2024

·

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